Furnicons.com Reviews 

109
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

2 Eames DSR White turned yellow within 2.5 years and broke, the polypropylene turned out to be not stable for me (1.82, 86kg). Unfortunately it happened after the end of the warranty period, no refun... See more

Company replied

Rated 2 out of 5 stars

Already waiting for 4 months for my delivery. No pro active actions from customers support, only 'don't know when it will come answers' so far after mailing them. If there are delays I can understand,... See more

Company replied

Rated 2 out of 5 stars

Delivery in Netherlands is not good. I ordered 6 chairs and DHL delivers without warning, but after 2 times turning up unannounced they are instructed to have you, the Customer, hire a truck to Colle... See more

Rated 2 out of 5 stars

Goods ordered and finally well delivered. However had to wait for 3 weeks while initial response to mail was that stuff could be delivered withing couple of days.

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(109)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect service

I ordered a share for our baby room with a certain delivery period. As our baby was born too early I informed about the delivery status in general and they arranged pro active a sooner delivery which was great.

Thank you for the great service.

February 8, 2016
Unprompted review
Rated 5 out of 5 stars

Truly great webshop

I just wanted to write a quick review and let you know, that I had a fantastic time buying in your shop. The check-out process on your website was one of the simplest and most streamlined I've seen in a long time. It was flawless.

The email updates were great and the delivery of the chair super fast. I ordered on a Sunday night and paid on Monday morning. The chair was delivered to my door in Vienna on Thursday.

The quality of the chair is as promised. No complaints here.

It was porbably the most pleasant buying experience I had in years (outside of amazon.com).

Greetings from Vienna and keep up the good work.

December 3, 2015
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

After I chose the products I liked from the website, putting then in the cart, I was contacted by phone by one of the representatives to follow up on my interest.
We quickly found an agreement on the best way to proceed and few days later the dining chairs were in my apartment.

A wonderful online buying experience!

December 3, 2015
Unprompted review
Rated 5 out of 5 stars

Eames chair order

Amzing easy website to choose, easy to find via google.
Payment standard.
And most amazing is the extremely fast delivery, order in the afternoon, delivered next morning. The email of delivering arrived after the physical delivery!
It was my second order with them and again fantastic experience.

September 15, 2015
Unprompted review
Rated 5 out of 5 stars

Great products, outstanding service

Based on the huge number of positive recommendations I gave furnicons a try myself. And I wasn't disappointed!

The products delivered (eames dining chairs) are of good quality and well worth the price. An unfortunate transport damage was dealt with remarkably well and nice by the outstanding service department.

I would not hesitate to order again at furnicons and will most likely do so soon. If you appreciate good value for money and a worry less great shopping experience, furnicons is your place to head to!

September 13, 2015
Unprompted review
Rated 5 out of 5 stars

Some troubles but worked out well

The day my parcel would be delivered wasn't anounced the first time by DHL (the company Furnicons hires for delivery) so i wasn't aware of the second time. Therefor I wasn't able to arrange something with my work so i would be able to receive the parcel. Furnicons was very understanding and arranged immediately a next delivery on a day i had the time. So thanks again!

August 17, 2015
Unprompted review
Rated 4 out of 5 stars

comfort chairs for a comfort price

To be honest, we were a little bit afraid of buying furniture through the internet, without having seen or felt the stuff. But we took the risk. A few weeks ago, we received our new R. Eames chairs. In two different deliveries, due to lack of stock of the red chairs at that moment. But that was no problem at all. Price didn't change and the delivery service was perfect. We have also a good feeling on the contact with the Furnicons administration for invoicing.

When we need new furniture in the future, we'll sure think at Furnicons again. No risk at all !

July 28, 2015
Unprompted review
Rated 5 out of 5 stars

worthwhile the waiting for

3 months ago we ordered two designer chairs + hockers.
We were told that it would take 10 weeks before delivery. It was our first experience to order furniture abroad and (to be honest) with payments in advance we were a little scared if delivery would happen at all. Around the time of delivery we were told that something went wrong and that delivery would be a few weeks later. For a moment we thought our chairs would never come and then...... there they were! Beautiful! Fantastic quality and exactly what we hoped for. We were offered something for compensation for the waiting, but all we wanted was our order. And we are absolutely happy with the result. Yes we would defnitely recommend Furnicons to anyone who want quality furniture for a good price.

June 29, 2015
Unprompted review
Rated 4 out of 5 stars

Quality :-), delivery period :-(

I ordered an Eames Chair in March 2015 and received last week.

The price is top, quality is satisfying and the date of delivery was exactly the day that had been announced – so a big :-)

The :-( is for a delivery period of 13 weeks. That is far more than the website indicated and that is comfortable when you have moved into an new flat ...

June 29, 2015
Unprompted review
Rated 4 out of 5 stars

service is perfect

we bought chairs for the office, but in a different color. It took finally about 2,5 months, it was not quit clear from the beginning. Perhaps this should be more clear on the website, if you order out of the standard.
After one phone call it was oke. Service is perfect.

June 29, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding in every possible way!

I can't speak highly enough of Furnicons.com!

Everything - from the company's high quality products, their low prices, the philosophy in regard to complaints to the kind, efficient and thorough customer service - is just outstanding.

I've purchased furniture twice without any problems at all. Shopping is hassle free and delivery is fast.

But best of all! If you have a fair and valid complaint, they'll deal with it promptly, professionally and in the most generous manner.

In my case - discoloration of almost 2 year old chairs due to UV radiation - they simply shipped new and improved UV-resistant seating parts absolutely free of charge in every regard. And they even threw in an offer of a 50 % discount on other products just for the inconvenience.

This is just outstanding! I for one will be a returning customer.

May 31, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look