Furniture At Work® Reviews 

7,943
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 322 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting they are well-made, sturdy, and easy to assemble. Many reviewers highlight the excellent service, describing it as professional, efficient, and friendly from ordering to delivery. The delivery service is frequently commended for being prompt, fast, and on time, with many appreciating the clear communication and helpful drivers. However, some customers experienced issues with delivery, including conflicting information, unexpected early arrivals, or items being left in inconvenient locations. A few other people also felt that the order process could be problematic, with some receiving incorrect products or experiencing long delays and a lack of updates.

What people talk about most

Product

People report positive experiences with product quality, often highlighting items like desks, chairs, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as high quality, strong,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Service

Customers consistently note positive experiences with service, praising the amazing and brilliant service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good products, paid for installation which was done professionally with all packaging cleared away. The reason it's 4 stars rather than 5 is the delivery part. Received conflicting emails about the de... See more

Company replied

Rated 5 out of 5 stars

A mistake was made on my part & the help I got in resolving this matter was second to none. From Gerald in customer service to Julie & Warren in finance I could not have had better service than I go... See more

Rated 5 out of 5 stars

Every single time I need to call or email Furniture At Work I am greeted with the friendliest responses. Everyone is super helpful. The main contact I have is with Amber who is honestly one of the mos... See more

Company replied

Rated 5 out of 5 stars

Very good catalogue, easy to order and pay. Delivery was very good, address is awkward for deliveries in a 7 ton van (tight bends on a 1:4 hill, narrow rural road plus heavy rain) so driver telephone... See more

Company replied


Company details

  1. Office Furniture Store

Written by the company

Furniture At Work® have been delivering outstanding office furniture products to businesses and organisations of all sizes for over 20 years. Every day we use our experience to provide high-quality office furniture and service at the lowest prices to match your business and home office needs. At Furniture At Work® you’ll find one of the largest collections of Office Furniture in the UK. We stock an impressive variety of essentials for your Office, School or your Home Office. Simply browse our website to check out our full product selection. Here at Furniture At Work®, we aim to deliver an incredible service to small, medium and large businesses across the UK. As the lifeblood of the UK economy, we understand how important it is to get incredible products to businesses at the very best price, something we deliver consistently in a number of ways. Everything you Need For Any Office With over 1 million products on our site, we have the widest available product range that meets the needs of every kind of workplace. No matter where your business is, Furniture At Work is the place to outfit your office. Whether you’re just starting out, giving your site a modern, stylish refresh or kitting out a number of locations, we can provide it all. From office desks and chairs to shelving and storage, we provide a one-stop shop for all your office furniture needs. Flexible Pricing For over 20 years, the Furniture At Work mission has sought to provide outstanding products to UK businesses at the very best price. We consider all our furniture to be priced competitively in the market, and we also provide a price match guarantee if you happen to find what you need cheaper elsewhere. Managing the outgoings of any business is tough, and we want to help. Our preferred method of payment is credit card so that the order gets processed seamlessly but we are also delighted to announce our brand new pay by Invoice service. Simply choose 'Invoice Me' at checkout (no boring forms to fill...), and we'll do the rest. We’ve designed this new service for all businesses, local government, NHS and schools. A Team That’s Here to Help The Furniture At Work brand is built on bringing more than just incredible products at incredible prices. We’re an important part of helping businesses remain operational every day. If you’re unsure what products are right for your environment, our skilled CAD team can work with you to get the most out of your space and ensure you comply with H&S guidelines. If you prefer we will also do a site survey for free so you can stick to what you are good at – growing your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.  

Furniture At Work®

Written by the company

To deliver fantastic service, we’ve built the Furniture At Work® brand on promises that ensure our customers leave happy. One of which is consistently low prices, something we deliver in a number of ways.
UK’s Best Prices! Here at Furniture At Work, we pride ourselves on offering the very best prices to our customers across the UK. We want to secure British businesses the best deals so they can focus on what’s important – investing in their enterprise. Many of our prices are discounted by up to 60% off the RRP, strengthening our confidence that, with Furniture At Work, you will be getting the best deal possible. For businesses, hospital, schools and more, kitting out your organisation leads to bigger savings. We offer discounts for bulk orders, allowing you to save more for purchasing high volumes of chairs, tables and other workplace furniture. Price Match Promise With our price match guarantee, you can be sure that with Furniture At Work, our prices and value for money cannot be beaten. If you find a lower price for our products from a different supplier, get in touch and we’ll be happy to match that price. But with the promise of 60% discounts on the RRP and discounts on bulk orders, it pays to come to Furniture At Work first for the best chance of getting amazing value on your workplace furniture. Year-Round Savings At Furniture At Work, the price you see is our very best price, no matter the time of year. No sudden increases followed by dramatic decreases – just the best value possible on quality office and workplace furniture. Plus, on top of consistently low prices, bulk discounts and the price match promise, we also run additional promotions every month so you can enjoy even further savings on the furniture you need for your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.

FREE UK Mainland Delivery!

At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.

At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.
Standard Delivery Standard Delivery is our most cost-effective service. Unless stated otherwise in the product description, the majority of items we deliver using this service are flat packed for easy self-assembly once you receive them. If you opt for this service, your furniture will be delivered to the ground floor or, if it is palletised, to the curb side. Express Delivery Express Delivery may be your preferred choice if you need your products urgently. Please note that this excludes bank holidays and weekends. As with Standard Delivery, if you go for this service your office furniture will be delivered flat packed (unless stated otherwise in the product description) to the ground floor, or to the curb side if palletised. Delivered & Fully Installed Delivered & Fully Installed is our most comprehensive service and it could be ideal if you don’t want to move and assemble your furniture yourself. If you book this service, our expert team will deliver your products to whichever floor you specify and they will also assemble them, ensure they are placed in the correct positions and remove all packaging. This delivery service removes any stress and hassle from the process of receiving and installing new items of office furniture.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(7,943)

318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Also very, very efficient

February 18, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Arwel

Thank you for your kind comments — we’re delighted to hear you found our service friendly and very efficient.
For any future requirements, we offer over 1 million products available online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Quick efficient service.

February 16, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Muriel

Thank you for your feedback — we’re delighted to hear you found our service quick and efficient.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 1 out of 5 stars

It hasn't been delivered yet

It hasn't been delivered yet

February 17, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Anna

I can see Colin our Customer Service Manager is speaking to you regarding the delivery date which is due early next week.

Kind Regards

Rated 5 out of 5 stars

Great as always

Fabulous as always!

February 6, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Tracy

Thank you for your fantastic feedback — it’s great to hear “fabulous as always”!
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak with our Sales Team on 0204 506 2169, who will be happy to help.
Thanks again for your continued support — we look forward to working with you again.

Rated 5 out of 5 stars

Efficient Delivery

Delivered on time and team put tables together quickly and took rubbish away

February 13, 2026
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Reply from Furniture At Work®

Hi Andree

Thank you for your feedback — we’re really pleased to hear everything was delivered on time and that our team were able to assemble the tables quickly and remove the packaging.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Easy to order

Easy to order, great communication and fast delivery.

February 4, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Dharmesh

Thank you for your great feedback — we’re delighted to hear you found the ordering process easy, the communication clear, and the delivery fast.
For future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

bTim made excellent work

Tim made excellent work, very professional and reliable all works very good, thank you

February 12, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Natalie

Thank you for your kind comments — we’re delighted to hear that Tim provided a professional and reliable service and that everything was completed to a high standard.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 4 out of 5 stars

Good furniture.

February 12, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Kevin

Thank you for your feedback — we’re pleased to hear you’re happy with the furniture.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

prompt service

prompt service, clear communication and products good quality.

February 12, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Kayleigh

Thank you for your feedback — we’re delighted to hear you were happy with the prompt service, clear communication, and the quality of the products.
For future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Easy to order and pay online

Easy to order and pay online. Website was also easy to access and navigate.
Delivered on time

February 11, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Dear Customer

Thank you for your feedback — we’re pleased to hear you found the website easy to use, the ordering and payment process straightforward, and that your delivery arrived on time.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

WAS VERY QUICK DELIVERY

February 6, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Richard

Thank you for your feedback — we’re delighted to hear you were happy with the very quick delivery.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Order for cabinet.

It was easy specify what was needed and place the order. Communications were good and was delivered on time. Workmanship was great.

February 2, 2026
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Reply from Furniture At Work®

Hi Brett

Thank you for your feedback — we’re delighted to hear it was easy to specify your requirements and place the order, that communication was clear throughout, delivery was on time, and the workmanship met your expectations.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

easy

Ease of ordering and great choice of products

February 9, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Kevin

Thank you for your feedback — we’re pleased to hear you found the ordering process easy and that you were happy with the wide choice of products available.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again

Rated 5 out of 5 stars

The office desks were delivered…

The office desks were delivered promptly and are of good quality.

February 10, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Dear Customer

Here’s a polished, professional reply you can post to that review:

Thank you for your feedback — we’re pleased to hear the office desks were delivered promptly and that you’re happy with their quality.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Product arrived on time and in good…

Product arrived on time and in good condition.

February 9, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Lindsay

Thank you for your feedback — we’re pleased to hear your product arrived on time and in good condition.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 4 out of 5 stars

I ordered the Belize 24 hour office…

I ordered the Belize 24 hour office chair and it arrived the next day.

The box was in poor condition however, the chair itself is excellent quality and value for money and a real step up from my cheap so called 'gaming chair'

The chair took me less than 20 minutes to put together. But I will advise it is rather heavy! Which also means it is quite sturdy.

The cushioning is ample and very comfortable and the adjustments work as intended, offering many options to find your correct posture.

I would recommend this chair to anyone who wants a neutral looking but very comfortable and durable office chair.

February 13, 2026
Unprompted review
Furniture At Work® logo

Reply from Furniture At Work®

Hi Alex

Thank you very much for taking the time to leave such a detailed and balanced review.
We’re pleased to hear your Belize 24‑hour office chair arrived quickly and that you’re happy with its quality, comfort, and value for money. It’s great to know the chair was straightforward to assemble, provides excellent support, and offers the adjustability needed to achieve the right posture.
We do appreciate you mentioning the condition of the outer packaging, and we’re glad to hear the chair itself arrived in perfect condition and met your expectations. Your comments about the sturdiness and comfort will be really helpful to other customers.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or our Sales Team would be happy to assist on 0204 506 2169.
Thank you again for choosing Furniture At Work and for your recommendation — it’s genuinely appreciated.

Rated 5 out of 5 stars

Office Desk

The order for the desk was shipped quickly and very easy to install. Excellent service

February 2, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Elaine

Thank you for your great feedback — we’re delighted to hear the desk was shipped quickly, easy to install, and that you received excellent service.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

As always quality service .

As always quality service .
MIDFIT TYRE SERVICES

February 2, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Jamie

Thank you for your continued support — we’re delighted to hear it’s quality service as always.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us, MIDFIT TYRE SERVICES — we look forward to working with you again

Rated 5 out of 5 stars

Arrived quickly

Arrived within 2 days of ordering the mats. Very effective mats that don't move when trod upon.

January 27, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Clive

Thank you for your feedback — we’re delighted to hear your mats arrived within two days and that you’re pleased with how effective they are in staying firmly in place.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Great Service

Good price, prompt despatch, fast delivery, well packaged. Good communications

February 2, 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Trev

Thank you for your great feedback — we’re pleased to hear you were happy with the price, prompt despatch, fast delivery, secure packaging, and clear communication throughout.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

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