Furniture Savings Reviews 

125
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

All of these reviews are NOT for Furniture-Savings.com that is based in the USA, this is was based in Australia and went out of business in early 2020's

Rated 5 out of 5 stars

Delivered within time frame provided considering covid19 restrictions. Answered my emails promptly. Very happy with product & was easy to assemble. Highly recommend Furniture Savings & would definitel... See more

Rated 5 out of 5 stars

Time of delivery was above excellent. Only got two parcels instead of three emailed them and they were straight on it express delivery for third box. I cont fault this company service replying... See more

Rated 1 out of 5 stars

(I recently separated with my wife) bei . X zng staying in a mate's shed in my swag so decided to buy a new bed and mattress took 4 to 5 days to get here and was delivered to my ex-wife house it's b... See more

Company details

  1. Furniture Store

Information provided by various external sources

Furniture Savings makes buying furniture online easy with distribution centres in Melbourne, Sydney and Brisbane. We know that shipping furniture previously online has been expensive with long delivery times. Furniture Savings ships Australia wide through Australia’s premier courier companies with dispatch generally by the next day after purchase. Offering home furniture, office furniture, kids furniture, outdoor furniture and home wares with up to 70% off every day. Furniture Savings makes buying furniture online easy with huge discounts, quick shipping and payment options. We know how tight the household budget can be, so we offer Afterpay and Zippay for easy weekly payment options at our checkout.


Contact info

3.2

Average

TrustScore 3 out of 5

125 reviews

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1-star

No recent history of asking for reviews

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3.2

All reviews

(125)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I think you need to provide a much more…

I think you need to provide a much more accessible line of communication by providing a phone number and also take a bit more of a proactive approach to dealing with courier issues. My order was left outside, uncovered and unattended while I was at work with no effort being made to contact me and arrange a time or an indication of when it would arrive. Only half my order was there and now I’m unsure if some packages were stolen or if I’m still waiting for the rest to arrive. I’ll be following this up and will be recommending strongly that people go else where for their furniture.

November 4, 2020
Furniture Savings logo

Reply from Furniture Savings

Hi Conner, Sorry to hear you had issues with the courier company. We do place notes on all orders to phone customers before delivery. Unfortunately we have little control over what they do when our products are dispatched. We have however lodged this issue with the courier company. We are available 24/7 through info@furnituresavings.com.au

Rated 1 out of 5 stars

I am still waiting to receive the rest…

I am still waiting to receive the rest of my bed.... half my order arrive but not the rest I ordered 4weeks ago delivery was lastweek but my whole order was not although the tracking numbers said I would receive all my order so not very happy as if paid for it and I'm still sleeping on the floor what are yous going to do to fix problem ?

October 26, 2020
Furniture Savings logo

Reply from Furniture Savings

Hi Brian, I will look into this straight away. Please feel free to contact us at info@furnituresavings.com.au if you have any issues. Covid has really set back all deliveries with national courier companies. Your order was place 10 days ago. I will advise the delivery status through email.

Rated 2 out of 5 stars

Disappointed

Delivery was extremely fast however the product (bed) had lots of chips in the wood of the frame and buckled teeth on the screws. Also the fabric on the bed head side pieces was frayed when we opened the boxes.

October 16, 2020
Furniture Savings logo

Reply from Furniture Savings

Hi Heidi, please contact us at info@furnituresavings.com.au with any product issues. We will replace any damaged products.

Rated 1 out of 5 stars

My package was meant to come a week ago…

My package was meant to come a week ago and im still waiting

October 7, 2020
Unprompted review
Furniture Savings logo

Reply from Furniture Savings

Hi Krystal, I will look into this straight away. Please feel free to contact us at info@furnituresavings.com.au if you have any issues. Covid has really set back all deliveries with national courier companies. I will advise the delivery status through email.

Rated 5 out of 5 stars

Amazing service

Amazing service, products, communication and were very quick to deliver. Will definitely order from you again 🙂

September 29, 2020
Unprompted review
Rated 3 out of 5 stars

It looks good but the bed is quite…

It looks good but the bed is quite flimsy and a couple of the beams were damaged

September 19, 2020
Unprompted review
Furniture Savings logo

Reply from Furniture Savings

Hi Kylie, Please contact us at info@furnituresavings.com.au if would like us to look at the warranty.

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