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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that ordered products often arrive securely well-packaged, matching expectations and functioning well for various everyday household needs. People also appreciate helpful customer service interactions when seeking assistance with order adjustments or navigating prompt refund processes. However, some reviewers were not happy with items being incorrectly sized or simply too large for standard bathroom sink drains. Shoppers additionally noted that standard delivery times can frequently take several weeks because packages are shipped from overseas locations. Certain individuals also experienced unexpected issues regarding product ingredients or overall quality compared to online advertisements.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. Many consumers expressed disappointment,... See more

Order

Users describe ambiguous interactions with order, reflecting a sharp division in customer experiences. While... See more

Delivery service

Consumers find delivery_service to be ambiguous, with highly mixed experiences regarding shipping times and... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise well-made items... See more

Refund

People report ambiguous experiences with refund, showing stark contrasts in customer satisfaction. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The purchasing process was fine, but I was not happy at all with the product. First, it did not have a money clip and one of the pictures on your ad showed a money clip. Second, my credit cards will n... See more

Rated 3 out of 5 stars

Very pleased with the constant notification of tracking my purchased items.. The items arrived as predicted... well made products-easy to use. HOWEVER as my house was built in 1982, the items , unf... See more

Rated 4 out of 5 stars

I purchased a collapsable seat on futumall as a gift for my brother who is some what disabled. But i tried it myself and found the seat is too low and difficult to stand. But i can see it really usef... See more

Rated 4 out of 5 stars

Item purchased for cat entertainment and will probably work but have to figure out how to fill the water and air first. Item made in China so shipping longer than usual.


Company details


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3.0

Average

TrustScore 3 out of 5

145 reviews

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No history of asking for reviews

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3.0

All reviews

(145)

145 reviews in the last 12 months

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Rated 2 out of 5 stars

Wheres the foam

I ordered the 5 pack. Watching your ads, I couldn't wait to get your product to clean my bathroom drains - both the shower (slow emptying) and the sink (same). I used hot water (175 degrees) followed by your product. First thing I noticed was your product didn't work as your ad shows...no foaming followed by the drains draining. I used 3 containers in the shower, followed by a 4th since the drain still wasn't moving any faster. I admit 1 container worked on the bathroom sink. Think I'll go back to store bought drainer.

April 17, 2026
Unprompted review
Rated 3 out of 5 stars

Its unfortunate--

Very pleased with the constant notification of tracking my purchased items.. The items arrived as predicted... well made products-easy to use. HOWEVER as my house was built in 1982, the items , unfortunately, are too large in diameter, and CANNOT fit in my bathroom faucet drains, thus I can not use them. A suggestion: the measurements of the items should be included in the item descriptions..

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Sink stoppers do not work in the USA

I purchase four of the hair-catching sink stoppers, but I cannot get one of them installed in any of our six household sinks! In order to fit the Futumall stopper into a sink, a plumber would have to dismantle and break the sink drain. Futumall should make it clear into what type of drains these gadget would be workable.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't order from Futumall!

DON'T ORDER from Futumall. I ordered hair catching sink drain. It was too large for any of my sink drains. I Emailed them multiple times re: return/refund and never heard back. I should have checked reviews before I ordered! BTW, similar product are available on Amazon and those include size/dimensions.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I never received the product

I never received the product. It has been over a month. I would have given it a zero star rating but it wasn't available. They were quick to take to take my money! Scammers!

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

I DON'T RECOMMEND THIS COMPANY.

I ordered the hair catcher for my drain. It is too big to fit in any of my drains. I bought 4 of them for about $41. I emailed and asked how to return for a refund. I never received a reply and it's been more than a month. I wouldn't order from this company again. I now see in other reviews that these hair catchers don't work in US drains.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

ordered several products

ordered several products, after 60 days, never received, tracking shows sent to another address to be returned to China shipper. No response to emails or website messages.

January 9, 2026
Unprompted review

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