Bought a cover for for our outdoor furniture and are delighted with it. It fits well as the measurements in the product description are accurate. Despite some very wet and windy conditions the cover h... See more
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2 oilfilled radiators that arrived promptly as my boiler broke. Excellent heaters and a great price. The 2 thermal blankets are very cozy and feel luxurious. Very happy with the items and overall serv... See more
Bought a Terratek 18V Cordless Paint Sprayer, December 2024 from Amazon - it purports to come with a two year warranty but I've sent three emails and left a voicemail after the call went unanswered,... See more
The bottom plate of my Terratek cordless strimmer broke some 20 months after purchase via Amazon and whilst looking for a replacement, I noticed the strimmer came with a 24 month warranty. I e mail... See more
Company details
Written by the company
At Futura Direct, we specialise in heating products with your comfort in mind. With an extensive range of branded electric heaters, blankets and patio heaters. As well as fans, air purifiers, dehumidifiers and so much more, all at unbelievable prices.
Contact info
Unit 8, Quantum Court, Church Lane, Adwick-le-Street, DN6 7AY, Doncaster, United Kingdom
- help@futuradirect.co.uk
- futuradirect.co.uk
Hasn’t replied to negative reviews
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Good service
The company were exceptionally helpful
The company were exceptionally helpful. They replied quickly to my queries and could not have helped me more.
Great little heater.…
Great little heater perfect for our downstairs loo. We did have a problem with the first heater we received but one e-mail to futura and 2 days later a new heater arrived. Amazing customer service. We are very pleased with the heater and the service we got.
Fantastic delivery and good product
Excellent Service
Very quick delivery, exactly what I needed.
Easy to find spares for TerraTek strimmer.
Good quick service itgem arrived the…
Good quick service item arrived the next day really impressed
Fantastic
Fantastic! Got delivery next day. No fuss, and easy website. Would definitely recommend. Will check first for future purchases
Quick and efficient service
Fast delivery and well packaged ,easy…
Fast delivery and well packaged ,easy to order from
Very quick service
Great service,great delivery thankyou
i would not recomend buying from this…
futera direct company name
i would not recomend buying from this company product very good comunication rayted 0 there is no phone number that you can contact the company emailing is very slow in fact none existent ,item arrived missing one of its batteries a night mare trying to get one did in the end but would not buy from again other than that strimmer works as it says on tin .
Delivery on time good item
Well-designed products
Well-designed products, with continuing development - good documentation and presentation, great service and value - what's not to like?
I bought a small hedge Trimmer
I bought a small hedge Trimmer, but the charger cable was missing, but I emailed them & straight away they are sending me a new one right away, not many companies do that.
Great product and price with excellent…
Great product and price with excellent customer service
Received next day great service
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