Futures Financial Reviews 

32
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Karl and Lami did exactly what they promised, we’re always available on the phone and got us the mortgage that we wanted, will definitely use again and recommend to friends

Rated 5 out of 5 stars

Ed was fantastic from the get go. He explained everything thoroughly to me and supported me through every step of buying my first home. Ed knew I was doing things on my own and so made sure to be a li... See more

Company replied

Rated 5 out of 5 stars

Fiona and Rob have both been 5 star. As a pensioner I initially wanted to see what my options were. I had an idea in my head and wanted to check the viability. I have never felt pressured in any way a... See more

Company replied

Rated 5 out of 5 stars

I cannot speak highly enough of the advice and guidance offered by Sam. Sam was incredible in helping apply for my first mortgage with his incomparable knowledge and professional service he provided f... See more

Company replied

Company details

  1. Mortgage Broker
  2. Home Insurance Agency
  3. Life Insurance Agency

Written by the company

Founded in 2019, Futures specialise in helping clients purchase and protect what matters most. Whether you're a first time buyer, moving house or an investor, we have an expert on hand for you. With access to over 90 different lenders and over 12,000 products, service and providing value is at the heart of everything that we do. We offer flexible appointment times to suit and don't charge a penny upfront. Speak with an expert today, and experience our unparalleled service for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(32)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam was very professional and friendly…

Sam was very professional and friendly his advice has got me onto the right track and he managed to book an appointment in that works around my schedule.

January 30, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thank you Langton for the feedback, we always aim to please!

Rated 5 out of 5 stars

Fiona gave fantastic advice

Fiona gave fantastic advice, she is friendly and very knowledgeable. I won’t hesitate to recommend her to friends and family.

August 29, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thank you for the kind words, Abbie. We're so thrilled that you had such a great experience with Fiona

Rated 5 out of 5 stars

Outstanding service provided

I cannot speak highly enough of the advice and guidance offered by Sam. Sam was incredible in helping apply for my first mortgage with his incomparable knowledge and professional service he provided from start to finish. He was always on the other end of the phone to answer any questions I had and kept me updated at every stage of the process, putting my interests first at all times. I am very grateful for the support offered. I would not hesitate to use and recommend Sam and his team at Futures Financial. Thank you again!

August 29, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thank you for your lovely words, Carla. We're so pleased we were able to help you into your first home and look forward to helping you again in the future

Rated 5 out of 5 stars

Advice for first time buyers

Excellent advice and explanation on the position of first time buyers , Sam took the time to talk to me even though there was little chance of any immediate business

August 24, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thanks for the kind words, Paul - we're always happy to help and put a plan in place, no matter where you may be in the process. We look forward to helping you in the future

Rated 5 out of 5 stars

Hit the jackpot finding Ed from Futures Financial

As first-time buyers, Ed Denham was very thorough in guiding us through the entire process, which was not easy given our circumstances and the turbulent interest-rate landscape. He kept a cool head throughout numerous challenges thrown at us from prospective lenders, managing to secure us a great rate. His efficiency and competence stacked up well against a local competitor, which is why we chose to go with him in the first place, and we're really happy we did.

August 24, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thank you for such a lovely review. We're so glad Ed was able to help navigate you through the process with efficiency. We're wishing you all the happiness in your new home and look forward to helping you again in the future.

Rated 5 out of 5 stars

First time Buyer

Sam and the team at Futures financial really did go above and beyond to support the process of securing a mortgage in order to buy my dream house. As a first time buyer the process can be quite overwhelming with a tonne of questions and worries but Sam assisted with every step of the process and ensured I was confident and comfortable.

May 17, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thank you, Kirsty, for your lovely words. We're so happy you're in your dream home and look forward to helping you again in the future.

Rated 5 out of 5 stars

Incredibly helpful

I referred Futures Financial to a friend looking to arrange a complicated mortgage. Feedback from my friend was that Sam at Futures was incredible and very helpful.

June 1, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thanks for the lovely feedback, Freddie. No enquiry too big or complicated!

Rated 5 out of 5 stars

Top notch service and knowledge!

Futures Financial are incredibly knowledgeable and their customer service is second to none. They go the extra mile to ensure their clients are provided with the perfect mortgage and advice!

August 12, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

We really appreciate the kind words, Pippa - thank you!

Rated 5 out of 5 stars

Sam at Futures Financial made the…

Sam at Futures Financial made the process simple to understand and helped me find the best deal for me. He assessed all of the options, understood all of my needs and concerns and gave great advice. I will certainly use them in the future and highly recommend Futures Financial.

June 15, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thanks for the kind words, James. It was great to sit down with you and understand your plans. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Sam and the team were absolutely…

Sam and the team were absolutely fantastic from the get go. As a first time buyer, I was a complete novice but I was put at ease from my very first call. I honestly would never have got there on my own. Wouldn’t hesitate in recommending Sam and Futures, thanks again!

August 2, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thanks for the lovely words, Lauren. It was a pleasure to have helped you into your first home. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Incredible service

Ed was fantastic from the get go. He explained everything thoroughly to me and supported me through every step of buying my first home. Ed knew I was doing things on my own and so made sure to be a listening ear- I nicknamed him my ‘house buying fairy godmother’ as he walked through every stage with me and made sure I had all the relevant information and options. Nothing was ever too much, he was responsive via email and phone calls and I would recommend him to anyone wanting to buy!

August 4, 2023
Unprompted review
Futures Financial logo

Reply from Futures Financial

Thanks so much for such a lovely review, Amy. We’re so glad Ed was able to put you at ease and help you into your new home. We also won’t let him forget his new nickname. Fairy dust, incoming! We hope you enjoy your new home and look forward to helping in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look