FX Replay Reviews 572

Great backtesting tool. And really great support. Saeed was the person incharge of my request, i got my answer in minutes. Really helpful 🫡

fast response, fast fix

Much appreciated

I had an unexpected subscription renewal and reached out to FX Replay for help. Sebastian Patzi assisted me, and I couldn’t be more grateful. He responded quickly, was incredibly understanding, and handled everything smoothly and professionally.

He processed my cancellation and refund right away, which truly helped me out. It’s rare to get support that feels this human and kind.

Thank you so much, Sebastian, your service was outstanding. FX Replay is lucky to have someone like you on their team.

Vivek was awesome, solved my problem as quickly as possible, even responding on a weekend to help get the job done

Just like a trader, this company has put in the serious work! I’ve been with them since nearly the beginning, and they’ve improved their service year after year — adding more helpful analytics and making chart replay smoother. On top of that, they’ve always treated me well whenever I had issues with my account or charts.

Thank you, FX Replay, for your business and dedicated work. I’ve been trading for many years, and honestly, if I had started my journey here, I wonder where I’d be today!

The software is an amazing tool to test trading strategies. I love that you can backtest days, weeks, months all in one sitting. The analytics are great too. FX Replay also has great customer service, quick response times, and solutions. I was recently assisted by Vivek and was very pleased. I'd recommend this software to all traders.

i had a really complicated issue/bug where i was pretty much locked out of my account (caused by my own stupidity) and Sebastian from the support team helped me for like a whole week on email going back and fourth, he was so kind and i could tell he genuinely was trying to help. i’m now back in my account and i can get back to testing. this was genuinely the best customer service i’ve ever received, this is exactly what true customer support should be like.
absolute legend Sebastian hope you get a pay rise mate 🙏🏽 thank you so much.

I never see any app which have more bugs and lags, they want 30Eur per month for most slowed application on world

I've been using this site for six months, and one month I couldn't make a payment for just one month due to unforeseen circumstances. I contacted support, and someone named Saeed helped me resolve my issue by postponing my subscription for one month. My account would remain active, and I would then have to pay. This was completely unexpected, honestly. It was amazing! Thank you so much, Saeed, for helping me! ❤️❤️❤️😘😘

The product is excellent, support very fast and THEY ACTUALLY REFUND ! Big thanks to Damian and Finn ! I Recommend 100%

What happened to Greece's flag???

Great platform and great team behind it all. Nothing too much and always extremely helpful and quick to respond to any queries, especially Patzi, thank you

Tobey, from Customer service is the GOAT, super quick response time and solved my issue within minutes.

FXReplay is an outstanding platform made even better by its world-class support team. As a new Premium user, I had a few technical questions about setting up futures contracts with the correct tick increments and timezone settings.

Vivek from the support team was an absolute rockstar. His assistance was not just helpful; it was a masterclass in customer service. He was exceptionally patient, incredibly persistent, and provided crystal-clear, step-by-step guidance until every single issue was perfectly resolved. He turned a potentially frustrating setup process into a seamless and educational experience.

This level of dedication and expertise is rare. Vivek is a tremendous asset to the FXReplay team, and his commitment to ensuring user success directly reflects the quality and value of the product itself. He is a prime example of an employee who genuinely deserves recognition and reward.

I am now able to trade and analyze with precision, thanks to him. Highly recommended!

Speedy response and resolution to my query. Saeed Was able to assist and offer great service.

I subscribed to this awful service only for a trial for 5 days, and I didn't like it from day one, I went straight to my account dashboard and made sure to cancel my trial so that they don't charge my card, and I received a confirmation email that my trial was canceled, today I received many notifications on my Payoneer card that they tried many times to charge my card! thankfully my payoneer card is locked and they couldn't charge me, now I tried to access my account to make sure I delete my card info and now I can't even get into my account dashboard I'm stuck at choosing a plan they forcibly wants me to choose a plan and pay before I even get to my account dashboard, this is fraud I can't find any other words to describe it, I contacted their customer service and the reply was that I need to purchase a plan first even before I have the right to remove my card info or delete my account! worst service I have ever experienced worst customer service worst everything! please don't full into this trap

I found a bug and it was fixed within 24 hours, great support from Tobey 💙

I love this application; it makes it easy to test your strategy and get nice analytics in return. One thing I wish is that it had more detailed analytics, like instead of having session time, which I replace with normal time, as ours is based on trades instead of sessions, which helps to find out when it works and when it doesn't. One other thing, when you have a session with lots of trades done on it, it will start to lag a lot. That will make it harder to get the real result of long periods of backtesting. I solved this by making monthly, weekly, and daily sessions instead of one long one. That'ss an issue they should work on. When I had a problem with my payments, which was my fault, I got fast and amazing help from the support specialist, specifically Tobey. I really recommend FX Replay. Amazing