Gadgetgeek Reviews 

498
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I bought my 2nd HOCO watch recently but having small issue with the screen. Went back to the shop and after checking, the manager replaced with a new watch. It's quick, friendly and no hassle at... See more

Rated 2 out of 5 stars

I reached out to ask if I would be charged after cancelling my account. The other guy didn't give me the direct answer, he even made me more confused. After I talk to another guy named Dexter, he clea... See more

Company replied

Rated 5 out of 5 stars

I want to give a shout out to Ahlby who is a part of the escalation team for taking the initiative to help me out with my subscription problem. Ahlby provided a swift resolution to this matter even wi... See more

Rated 5 out of 5 stars

I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me.... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

498 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(498)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After all that has been overcome I am…

After all that has been overcome I am very happy and thank you Ayla for the outcome your time and patience with me has been a blessing and I can't thank you enough for resolving the matter after nearly 5 months so a big hands up to you thank you again 😊

June 1, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Destiny,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 1 out of 5 stars

I clicked something on my phone they…

I clicked something on my phone they usually take money from my account every single day. I never wanted it. I don’t know why they taking money from my bank account. Bad website ever.

May 8, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Deji,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Kind regards ,

Ayla

Rated 1 out of 5 stars

Please do not use gadgetgeek

Please do not use gadgetgeek, they are a scam, pretending to sell something and when u paid for the products, suddenly u will realize that all you've paid for is a stupid membership from gadgetgeek.store. Never again will I trust anything on internet! Do yourself a favor and never, ever trust gadgetgeek.store. They are scammers, pretending and lying they do not know your email and other details but they kept charging my account. Please report this scammer!

April 30, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Carissa,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Hello

Thank you for the feedback. My problem is now solved.

April 2, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Michelle,

Thanks for letting us know about the issue you faced.
We are happy to inform you that your request has been adequately addressed and rectified.
we sent you an email, please make sure to check your inbox.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process.


Best regards,
Ayla

Rated 3 out of 5 stars

Refund offered

ordered 1 item still not received it and then attempted a few days later to take £46.95 from my card, attempted to contact them apparently I had signed up to thier savings deals, when I purchased item which I knew nothing about so went to unsubscribe and it would not let me do it as not been active for 24 hours, so waited till following day tried again this worked now been contacted by them offering me full refund but only if i change my review and give them 4-5 start rating

April 24, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Adele ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

Good service

Good service

April 15, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear client ,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 1 out of 5 stars

UPDATE

UPDATE. I have received notification from my credit card company that they are treating their payments as fraud and they can recall every payment I made .

I have also been speaking to someone on line who deals with scammers so I will get even .

I have you a chance you refund the money you took off me ina beey dishonest way . You had your chance .

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Trying to contact this company as they…

Trying to contact this company as they have taken a small payment now seen I have a pending payment of £40 odd.
I have no idea who this company is and how they have my details, have reported fraud to bank, please reply to this review as right now my only opinion of this company are scammers!!!

April 7, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Laura,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Kind regards ,

Ayla

Rated 5 out of 5 stars

Very nice company

Very nice company, agreed to refund my money instantly excellent service from
VOILET

March 30, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Lazaro ,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 1 out of 5 stars

Very bad bad experience

Very bad bad experience
false advertising
I agreed to pay the registration fee of €2 but they deducted from my Bank some days after another €19 without my authorization.
After I complained about it they wrote me an email warning me that if I did not rate with 5 Stars their service they would not cancel my account.

March 28, 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Nancy,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Kind regards ,

Ayla

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