My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had n... See more
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Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more
Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more
The website is easy to navigate, the transaction easy to do, and the post-sales information and delivery first class. I particularly liked that when I chose the express shipping option they politely a... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- galaxus.ch
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Thanks for very fast delivery 3days…
Thanks for very fast delivery 3days early then expected.
attractive price super fast delivery
i had ordered MacBook air 2025 model and got the delivery one day earlier than the scheduled delivery date. the product looks good and at one of the cheapest rates possible in the market.
Almost all under one roof
Grateful that they have a large variety of products/goods for almost everything under on roof.
With notifications for products prices drops is the fun part liking catch a sale at the right time and their “Deal of the day” and “Auction”. Keeps me checking what their offers will be up.
Allows us to decide if their price is competitive as other sites.
Love the collection centre, great for those living within the vicinity which I am glad and staff are friendly.
The online site is useful and information be on new products and advice and fair criticism of inferior products.
Only tiny minus points is not able to collect at the collection point 3rd party goods. Unless it’s weigh more for one to collect, I guess I can accept home delivery with notification of when the delivery will arrive. (These days porch thieves are rampant!! Thus cause an inconvenience to us)
With an added tiny positive point to add just recently.
I ordered from a 3rd party and Galaxus had an extra option which I am grateful to have parcels sent by Swiss Post and I have set up that parcels be sent to myPost24. So let’s see for more future orders.
To add:
I wish they have some instalment plan for high value items.
I’d give it less than one star if I…
I’d give it less than one star if I could. It totally doesn’t work. Now I have to figure out how to return it. Let’s see how that goes.

Reply from Galaxus.ch
Galaxus overall is good
Galaxus overall is good, but when it comes to their external suppliers there is too often a delivery issue in terms of timing or outright cancellation of your order.
This is extremely frustrating.
My trip to Switzerland (From Texas) has…
My trip to Switzerland (From Texas) has been made way better by Galaxus. Getting the items I’m needing in a very timely manner has been a huge help. Thank y’all.
I placed my order and it was delivered…
I placed my order and it was delivered in great timing and I love the product so far
Flawless experiences every single time!
Galaxus.ch is my absolute go-to online shop in Switzerland. Their product selection is unmatched, shipping is lightning-fast (often arriving the next day), and the website is incredibly easy to navigate. I have placed numerous orders over the years and am always 100% satisfied with their service and reliability. Highly recommended!
Reliable
Reliable, good deal, delivered in perfect condition as expected.
Very good prices and super fast…
Very good prices and super fast delivery. Ordered on Saturday afternoon, delivered Monday morning.
Terrible packing
Items sent by Galaxus are usually well packaged with good cushioning but today's delivery was terrible. My brand new handphone arrived unsecured inside a large empty box without any cushioning..i hope it did not bounce around too much in the box during the shipping. :(

Reply from Galaxus.ch
Fast and precise service
Fast and precise service. They are also very helpful with warranty-related questions. Highly recommended.
Galaxus is always the first place I go…
Galaxus is always the first place I go when I need something. It’s so easy to find and compare products and the helpline is spectacular . I have also ordered used items and love the idea of recycling! No matter what you’re looking for they have it.
Way too fast delivery
Way too fast delivery, most of the time the products come earlier than the estimated date! Me and my partner both order from galaxus and usually 1-2 days later we got whatever we ordered! The packages are always carefully prepared and well reserved till delivered in our house!
As always great with the service
As always great with the service, shipping and products.
No more to say is working as expected.
It was a bday present for a last minute and arrived just on time.
Easy to order
Easy to order, much cheaper than other websites, fast delivery
The Brooks Bicycle saddle I ordered…
The Brooks Bicycle saddle I ordered arrived ahead of time. Well packaged. Thank you.
Easy to order on the website
Easy to order on the website. Article arrived the following day.
Easy and trustful
Easy purchasing process, fast delivery within the promised timeframe, and excellent packaging. Highly satisfied!
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