Gamersathart Reviews 

242
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the excellent condition of products upon arrival. Many people highlight the remarkably fast and often free delivery service, noting items are well-packaged and arrive promptly. Reviewers also appreciate the helpful and communicative staff, who ensure a smooth ordering process and provide outstanding service, especially for pre-orders. However, some people experienced difficulties with the purchasing process, which caused frustration during their ordering experience.

What people talk about most

Order

Users describe positive interactions with order, frequently praising the speed of delivery, with many items... See more

Product

Customers had positive experiences with product, frequently praising the competitive pricing and quick... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting incredibly fast shipping,... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair pricing, with... See more

Staff

Clients share positive opinions on staff, with many reviewers expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner. C... See more

Rated 5 out of 5 stars

I found them purely by accident via searching online for Digimon Card Game booster boxes - I'm so glad I did! Their prices are highly competitive and fair, with free shipping for orders over £20 - whi... See more

Rated 5 out of 5 stars

Ordered a few games from here, always prompt and reliable. They do ALL compostable packaging. Often joint cheapest on internet. Real actual human shop. Best positive was small glitch recently, sorted... See more

Rated 5 out of 5 stars

I’ve now used Gamersathart for a few purchases and am happy to report that upon each occasion it’s been a really pleasant experience. The pricing is competitive, the shipping is great, every time the... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(242)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found this website online while looking…

Found this website online while looking for a specific product that was out of stock everywhere else. Not only was this place cheaper than everywhere else delivery was also free. Packaging was nice as it kept my item safe while also being renewable. Arrived very quickly also with a hand signed thank you note. Would definitely recommend.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great store, great experience!

Honestly, they seem like a great company. I ordered a Kickstarter game (Canvas Deluxe) on Pre-Order in September 2023 (for those of you who Kickstart, note the Kickstarter estimated delivery was August 2023!), mainly because I'd missed the actual Kickstarter as I hadn't heard of the game at that point. Gamers@Hart don't debit your account when you order if you're ordering a pre-order, only once the game arrives in store, so I gave my card details and waited ...

... and waited ...

Now waiting is something you get used to on Kickstarter, but let me tell you, it's a lot less stressful when you haven't already paid for the game, rather than when you paid for the game on Kickstarter, and it doesn't deliver on time, and you eventually start worrying if the project will ever materialise ... and sometimes it never does, but I digress ...

I was notified that the game arrived at Gamers@Hart on the 27th December, the money was duly drawn from my account, and the game arrived, well packed and promptly (on the 28th or 29th).

Seriously, in terms of board games, if I ever fancy another one off Kickstarter (and I've ordered a few in my time!) the first thing I'll do is check whether Gamers@Hart have it on pre-order, and if they have I'll order it from there instead - well priced, well packed, free delivery on orders over £20, and so much less stress ...

They're now my Friendly (not-so) Local Game Store!

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

FLGS SERVICE VIA MAIL ORDER

Have now used Gamers@Hart several times via mail order and can’t fault the service and packaging.
Especially good approach to taking pre orders as unlike other retailers they don’t take your money until delivery is imminent and even make it easy to cancel online no questions asked if you change your mind in the meantime. Each of my orders has even come with a handwritten thank you which is a really nice touch compared to most mail order outlets.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and found hard to obtain game expansions for me

I could not find anyone in London or online who could get me the LOTR expansions my son wanted for christmas. Some told me they had stock but when I went to the stores it was for pre-order and nothing I wanted. Then I found Gamershart after going through many online searches. They were quick to respond and were very positive. They got the items and shipped them in a few days. I was contacted and kept informed throughout making it a calm and stress free experience. I recommend them.

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great Pre-orders

I’ve used Gamersathart a few times and never had any problems. All games have been well packaged and I’ve never had any annoying minor box damage issues. I really love their pre-order system which is much better than others who hold on to your money and then don’t tell you your product is never coming! Give ‘em a go.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant pre order process

Really impressed with Gamers@Hart's pre order process - they don't take any money when you place your order and you can cancel at any time on their website. Always get a response on their social media pages too. Highly recommend!

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Putting the friendly in FLGS.

G@H have been running clubs for kids for years now (in our case the pokemon tcg) and it's been something that has helped our son develop his strategy, patience and sportsmanship.
They always have a variety of products in, mtg, rpg books and materials, warhammer and loads of other miniature based games, tcgs and board games. The staff really put the friendly in FLGS :) They've set the bar for what a gaming shop should offer, long may it continue.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

My go to place for all things gaming

My go to place for all things gaming. Staff are wonderful, knowledgeable (and funny!). They work hard to keep products at rrp or below. Always happy to make recommendations on games for particular interests / recipients. Not just a store but a wonderful gaming community!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Preorder perfection

Picked up a Planescape pre-order at a great price. I hadn’t heard of the company before so was a little unsure but everything was delivered as promised, and I even got a discount on my next order. Very happy to find somewhere that isn’t rainforest-themed to buy roleplayibf books. Thanks, I’ll be back!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly Local Shop & Excellent Prices

My local brick and mortar store (FLGS), have shopped here many times throughout the years. Ranged from a quick pop-in for a bottle of paint to large group pre-orders. Always found them to be friendly, accommodating, and priced exceptionally well (often a good % below RRP). Highly recommended!

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

My experience was all positive

My experience was all positive. Found items on their website at the best price and ordering was a simple process. The order was well packaged and delivered in good time. From my personal experience I can confidently recommend.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Feed the Kraken game purchase

Purchased a game that I couldn't get anywhere else online for an amazing price. Fast delivery. Great experience. The store is about 40 mins drive and I will be checking it out soon.

December 26, 2023
Unprompted review

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