Gamersathart Reviews 

242
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the excellent condition of products upon arrival. Many people highlight the remarkably fast and often free delivery service, noting items are well-packaged and arrive promptly. Reviewers also appreciate the helpful and communicative staff, who ensure a smooth ordering process and provide outstanding service, especially for pre-orders. However, some people experienced difficulties with the purchasing process, which caused frustration during their ordering experience.

What people talk about most

Order

Users describe positive interactions with order, frequently praising the speed of delivery, with many items... See more

Product

Customers had positive experiences with product, frequently praising the competitive pricing and quick... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting incredibly fast shipping,... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair pricing, with... See more

Staff

Clients share positive opinions on staff, with many reviewers expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner. C... See more

Rated 5 out of 5 stars

I found them purely by accident via searching online for Digimon Card Game booster boxes - I'm so glad I did! Their prices are highly competitive and fair, with free shipping for orders over £20 - whi... See more

Rated 5 out of 5 stars

Ordered a few games from here, always prompt and reliable. They do ALL compostable packaging. Often joint cheapest on internet. Real actual human shop. Best positive was small glitch recently, sorted... See more

Rated 5 out of 5 stars

I’ve now used Gamersathart for a few purchases and am happy to report that upon each occasion it’s been a really pleasant experience. The pricing is competitive, the shipping is great, every time the... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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No recent history of asking for reviews

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4.8

All reviews

(242)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely top-notch service

Absolutely top-notch service. Just couldn't fault it. I needed a WarHammer gift for my grandson in Ireland. GamersatHart had exactly the gift that I needed and at a very competitive price. Not only that, they offered free P&P for anything over £20. I ordered it around lunchtime on Tuesday. They processed the order immediately and kept me informed. The item was sent out by Track24 and was with my grandson in Ireland less than 24 hours later. Wow!! Thank you GamersatHart, I will certainly turn to you first for any future gift requirements.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

The team at Gamersathart really went out of their way to help me with my order and were quick to respond to my enquiries. All that I ordered arrived promptly and expertly packed in perfect condition. Looking forward to dealing with them again.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service ⭐️⭐️⭐️⭐️⭐️

Fabulous. Ordered a pre-ordered game in August and received it this week well in time for Xmas. Didn't take my money either unlike other game suppliers until it was dispatched. Came with a handwritten thank you note too. Will definitely order from them again. Thank you Gamers@Hart ⭐️⭐️⭐️⭐️⭐️

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a kill team box (nemesis claw)

Ordered a kill team box (nemesis claw). Absolutely great delivery time & it was also free! Very generous discount on the box too. Would 100% use this company again, couldn’t be any happier. Would highly recommend.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

I was quite skeptical at ordering something from a company/site I had never heard from before. However after reading these reviews I went for it. I ordered a Pokémon advent calendar for my son at the cheapest price I could find (without going down the rabbit hole of fake and frauds that is eBay) and the customer service was flawless. Email updates at every stage, very well packaged, quick delivery and a really nice hand written note included. I don’t usually write these reviews but felt like it was necessary to reflect the service provided. Will 100% be using them again in the future

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great First Purchase

Bought off here for the first time as they were the only place selling what I wanted that offered free delivery when spending over a certain amount. This website ended up being cheapest for the item anyway, regardless of postage.

My package arrived very quickly and was perfectly packed. It also had a note about how all the packaging is compostable, which I thought was a nice touch. The note was signed by Peter, who thanked me for my order.

I would definitely buy off these guys again. Already considering buying more booster packs, but I’m trying to be good. XD

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Website

Just placed an order via the gamers@hart website. It was THE best online shopping I have done. I found the game I wanted quickly, clicked the quick buy button, filled in all my details, clicked purchase and I was done. I didn't have to create an account or sign up to newsletters, there were no unnecessary form fields, quick and easy.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service!

Item in perfect condition and arrived when they said it would - after hunting for ages for this game! Loved the handwritten thank you note and 100% compostable advice about the packaging. Tack så mycket! ☺️

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great prices

I made several orders with GamersAtHart and I always received a great service. Their prices are often among the lowest on the market and they offer free shipping on top of it. Part of my last order was delayed because they received less stock than expected and they reached out to me to discuss how I wanted to proceed, their customer support is first class! Highly recommended store.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary service at an unbeatable price.

Exemplary service at an unbeatable price. When I saw what they were asking compared to their peers I feared some kind of scam but lo and behold the item was delivered in good time and well protected for the journey in fully recyclable/compostable packaging. Will certainly look to them the next time my hobby itch needs scratching.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service

Speedy delivery, well packaged and a great price. Upon receiving The Castles Of Burgundy - Special Edition, one of the boards had minor damage. Peter was an absolute star and contacted the publishers who have promptly sent a replacement board. Reassuring to know that in the event of any issues beyond their control that they are there to help. First class customer service, thanks again.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

I’ve used this shop a couple of times and always have a very positive experience. Orders are processed quickly (this one was shipped the same day - Friday - and arrived early Monday morning). Also for an independent shop their pricing is very competitive with some fantastic sales from time to time. Highly recommend.

April 8, 2024
Unprompted review

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