As many others here I've also preordered several The Hobbit collector booster box. Few days prior to release I get the message only 1/6th of my order could be send. No compensation, or any sol... See more
Company replied
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As many others here I've also preordered several The Hobbit collector booster box. Few days prior to release I get the message only 1/6th of my order could be send. No compensation, or any sol... See more
Company replied
SCAM ALERT: They take your money, cut your order, and complete ghost you. Save yourself the headache and buy somewhere else. Games Island is taking pre-orders they cannot fulfill, taking y... See more
Company replied
Excellent customer service. Very friendly. Sometimes it might take a little while for them to reply, but they always apologize and give you a reason why (understaffed cause of illness of colleagues... See more
Games island is THE perfect site to buy magic cards. Perfect prices and great communication. "Vous pouvez acheter les yeux fermés"
Games-Island – Dein Experte für Tabletop, Brettspiele und Sammelkarten! Entdecke die Welt des Tabletop-Gaming bei Games-Island.eu, deinem Onlineshop für Warhammer, Age of Sigmar, Magic: The Gathering und vieles mehr. Wir bieten eine riesige Auswahl an Spielen, Zubehör und Miniaturen – alles für Hobbyisten und Profis. Unser Service umfasst nicht nur den Verkauf neuer Produkte, sondern auch die professionelle Aufbereitung gebrauchter Artikel. Mit Sitz in Deutschland legen wir besonderen Wert auf Qualität, schnellen Versand und exzellenten Kundenservice. Ob du Einsteiger bist oder Veteran, Games-Island hat alles, was dein Spielerherz begehrt. 👉 Besuche uns online oder in unserer Filiale und tauche ein in die Welt der Spiele!"
Germany
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Absolutely no problem yith my order.
1 week until arrival.
Good condition.
I had some doubt concerning Games Island because i red too much reviews...
Disapointed people write bad reviews so i came to give a good one.
I even pulled the Greninja from the display of Twilight Masquerade.
I'll definitelly order again in the future.
:D

Reply from Games Island
Good prices but usually you have to make the order several times just to see that you order has not been completed and all items are out of stock..

Reply from Games Island
Top service, the items ordered were delivered in time and perfect conditions.

Reply from Games Island
I have placed my order on Dec 4th, to get my presents in time for Christmas. After 2 weeks and 2 inquiries same exact non answer about my order : "Thank you for your order. Unfortunately, due to the current high order volume, there are slight delays in shipping.
Be assured, however, that we are already working at full speed and will ship your order soon."
I will never have it on time for Christmas now and customer support says nothing about expected timeline or fast shipment options, I am very disappointed to say the least.
I can understand that a lot orders may delay shipment but do not lie about it on the website (my order is still expected to be delivered between Dec 6th and 9th on my account). I am this close to just cancel it.
Edit Dec 29 st : 10 days later, my order still wasn't shipped, so I've decided to cancel it. Again I don't understand how it was possible that after more than 3 weeks nothing was done, it makes no sense to me, I would have never placed an order if the real shipment information were displayed on the website, I guess that's a company policy. So sad and disappointed.

Reply from Games Island
Great customer support, fast shipping, and overall amazing website design! love shopping online there and would strongly recommend :)

Reply from Games Island
Super friendly and helpful customer service experience when I needed to return an item from another country.

Reply from Games Island
Very good customer support, and keeps you up to date should something be delayed. Good selection of products.
Absolute good place to buy his TCG-stuff, even with problems the personal is always friendly and professional :)
Big recommendation!
When PDP lost the package, GameIsland was fast in resending the item, being proactive, attentive and responsive. They even added a little chocolate as apologies for the delay which wasn't even their fault
You can always count on them. Really good service and helpful staff!
I had an amazing experience with Games Island, and I want to specifically highlight the incredible customer service provided by Annika. From the moment I placed my order, she was extremely helpful and responsive, always keeping me updated and ensuring everything went smoothly.
There was a small mix-up with a release date, but Annika handled it perfectly, offering clear solutions and checking the status of my order regularly. Thanks to her efforts, the shipping was expedited, and she even kept track of the delivery progress to ensure it arrived on time.
I’m genuinely impressed by the dedication and support I received throughout the process. It made my shopping experience with Games Island not only stress-free but also enjoyable. I highly recommend them for their great selection and exceptional customer service.
Thank you, Annika and Games Island!
I've bought from them a couple of times and intend on keep doing so since they have the best prices and are very efficient of shipping and customer care, best consumer experience I've had in a while...
Excellent customer service, fast shipping and good prices, highly recommend!
Great MTG seller. Good product, wide range of supplies and competitive pricing! The support team is standby and are very customer friendly and helping on all customer needs.
A seller to be greatefull for!
Made multiple big orders in the last 2 years and never had any issues. The prices are more than afordable.
The product prices are very good, but what really distinguishes Games Island is the staff service. It is pretty incredible how quickly they get back to you, no matter what queries you may have. You will not find another level of service that betters that at Games Island.
Ready and willing to sort out issues even when it was due to my (the customer) mistake.
Super fast delivery and great product quality, too!
We got messed about with our usual UK Retailer & We found Games-island online, they were super helpful. Despatched fast, parcel did get delayed at customs but that was due to DPD & not Games-Island. Great Communication, well packaged and would definitely recommend. Lea, Sabrina & Jasmine all super helpful :).
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