They will send the game I'm sure about that but I'm not certain the customer service even exists. I needed a emailed receipt for proof of purchase which I communicated via email several times over 2 w... See more
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The first order takes some time due to very thorough security verifications. I understand that sending a scan of your ID card and a mug shot to store may not please everyone, but I'm willing to believ... See more
Ordered two DLC codes from Gamesrocket and only after placing the order and looking at the order form to see when I've receive my codes did I realise that I would need to send verify my identity?... See more
Purchase process was fine but game doesn’t load. Am working with tech support and while I haven’t yet given up, tech support has not been impressive so far. They keep asking me questions I already a... See more
Company replied
Company details
Information provided by various external sources
As a licensed software partner of game publishers like Nintendo, Ubisoft or 2K, Gamesrocket provides a 24/7 online shop as well as the possibility of an instant download after successful purchase. Game keys and download clients are available directly after the receipt of payment. The download is available at maximum speed depending on the customer's internet connection. Gamesrocket offers its customers a wide range of products in the field of interactive and electronic entertainment. The essential part of the assortment is a versatile selection of PC / Mac Games of various genres which are available for instant download after purchase. Ranging from the latest top games to timeless classics, from epic online role playing games (MMOs) to entertaining casual games (minigames).
Contact info
Quick and Reliable Order
Quick and Reliable Order. Came instantly, FeelsGoodMan
January 19, 2018
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Reply from Gamesrocket.co.uk
Thank you for your purchase.
A trustworthy shop, but...
In my experience it is a trustworthy shop. They delivered the game key I wanted for the amount that was advertised. However, they asked for a "one-time payment check" due to "persistent fraud cases with online payment services". Now, they asked to send a copy of your id-card or passport and an id-shot. I refused and asked for a refund, but they answered that in this case the check would not be necessary, so they sent me the game key, so everything was fine.
January 19, 2018
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Everything was as advertised.Payed
Everything was as advertised.Payed, received codes and they work.Quick and easy.Only thing i don't like is that they ask for a copy of your ID.So i took a picture with it and blurred all the sensitive information, and told them if the data is not enough to verify its me just delete the order.But check was ok and they came threw.
January 12, 2018
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
False information and product undelivered
The product page states delivery states delivery within 5 to 15 minutes. Verification has been done for 7 hours and I have yet to receive the product. I have also sent an email to support, but all I have heard from them is that I may have to wait up to 48 hours and that replies may take a while because of Christmas and New Year (this last bit of information was stated in German only, even though the domain is British and the website is avaliable in English), so since they don't work on weekends and the replies are delayed because of the holidays, I'm guessing a reply will be sent on January 2nd at the earliest? That's way more than the 5 to 15 minutes or even 48 hours from the moment of purchase stated. That's just false information. Combine that with information written in a foreign language only and you've got a 1-star review right there. I hope it doesn't get worse. I don't want to have to take other measures.
December 29, 2017
Unprompted review
Reply from Gamesrocket.co.uk
We are very sorry for the long wait.
Thank you for your purchase in our shop.
We hope you will buy again from us.
Good site
Good site with very good prices.
Bon site avec de très bon prix
December 5, 2017
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
too many time to get key
December 5, 2017
Unprompted review
Reply from Gamesrocket.co.uk
We are very sorry for the long wait.
Thank you for your purchase in our shop.
We hope you will buy again from us.
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Great deal and smooth transaction.
December 1, 2017
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Finally i have instant delivery for my …
Finally i have instant delivery for my orders!
Now i can give it a 5+
Perfect store, with great prices!
November 26, 2017
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Perfect !
Perfect !
My DLC works perfectly on Steam. Got it at a good price !
November 26, 2017
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Reply from Gamesrocket.co.uk
Thank you for your purchase.
Reply from Gamesrocket.co.uk
Thank you for your purchase.
The game did not work and when I …
The game did not work and when I contacted customer support they didn’t respond. A total waste of money 😡
November 3, 2017
Unprompted review
Reply from Gamesrocket.co.uk
We are sorry your game didn't work.
If there is still a problem, please contact our support again and we will find a solution.
After looking a long time for a …
After looking a long time for a specific game I finally found on online but at first was a bit weary about paying online but it was very secure and fast process and downloaded my game the next day I would definitely use them again
October 27, 2017
Unprompted review
Reply from Gamesrocket.co.uk
Thank you for your purchase.
i buyed a 60 days game card for wow …
i buyed a 60 days game card for wow over 20 days ago, the code provided does not work, battle.net support told me to ask for a replacement from the merchant because the card in invalid (invalid not used)
gamesrocket's support is completely unresponsive, i did not receive the least reply.
October 20, 2017
Unprompted review
Got a key that where NOT valid..
October 13, 2017
Unprompted review
Fast and with 0 problems.
October 13, 2017
Unprompted review
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