Gamesrocket.co.uk Reviews 457

TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

They will send the game I'm sure about that but I'm not certain the customer service even exists. I needed a emailed receipt for proof of purchase which I communicated via email several times over 2 w... See more

Rated 5 out of 5 stars

The first order takes some time due to very thorough security verifications. I understand that sending a scan of your ID card and a mug shot to store may not please everyone, but I'm willing to believ... See more

Rated 2 out of 5 stars

Ordered two DLC codes from Gamesrocket and only after placing the order and looking at the order form to see when I've receive my codes did I realise that I would need to send verify my identity?... See more

Rated 2 out of 5 stars

Purchase process was fine but game doesn’t load. Am working with tech support and while I haven’t yet given up, tech support has not been impressive so far. They keep asking me questions I already a... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

As a licensed software partner of game publishers like Nintendo, Ubisoft or 2K, Gamesrocket provides a 24/7 online shop as well as the possibility of an instant download after successful purchase. Game keys and download clients are available directly after the receipt of payment. The download is available at maximum speed depending on the customer's internet connection. Gamesrocket offers its customers a wide range of products in the field of interactive and electronic entertainment. The essential part of the assortment is a versatile selection of PC / Mac Games of various genres which are available for instant download after purchase. Ranging from the latest top games to timeless classics, from epic online role playing games (MMOs) to entertaining casual games (minigames).


Contact info

2.9

Average

TrustScore 3 out of 5

457 reviews

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Rated 5 out of 5 stars

Email delivery of the code to download …

Email delivery of the code to download the game was more or less immediate - certainly less than their stated 5-15 minute delivery time. Obviously, the code worked flawlessly and I was able to download the game from the Nintendo eShop without problems.

May 26, 2017
Unprompted review
Rated 2 out of 5 stars

Disappointing

I unfortunately did not recieve a refund for the purchase I made, after declaring it was not acceptable for me due to terms & Conditions at Nintendo. The sold item was useless to me, and no one got back to me.
Disappointing.

April 27, 2017
Unprompted review

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