Garden Jardinitis Reviews 233

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

FAKE WEBSITE! Verifficate questi dati: Nodes Ecom Group SL. - CIF B67319368 - Nodes Ecom Group SL.Per fortuna stanno chiudendo tutti i loro siti. Ridateci i soldi. !! Dove la giustizia spagnola..... See more

Rated 1 out of 5 stars

Communication poor and delivery time lengthy. Ordered my item on the 2nd September, online status repeatedly stated that it would be delivered to the warehouse on a specific date, this was passed by a... See more

Company replied

Rated 2 out of 5 stars

Jardinitus.com, never before experienced a company that keeps someone on the line for so long. Apparently I was lucky because I did receive my order but out of the 12 jars of ant powder delivered,... See more

Company replied

Rated 1 out of 5 stars

Scam company - avoid at all costs!! After months of promises of repayment - none coming. 29.07.2021 This is really embarrassing to keep requesting a refund from you after mon... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

En jardinitis encontrarás todo lo que necesitas para tu jardín, huertos urbanos, compostadores, barbacoas, casitas de madera, piscinas desmontables, mascotas y un largo etcétera.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

233 reviews

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Rated 2 out of 5 stars

Jardinitus.com

Jardinitus.com, never before experienced a company that keeps someone on the line for so long.
Apparently I was lucky because I did receive my order but out of the 12 jars of ant powder delivered, 3 turned out to be broken and empty.
I was promised a partial refund because of the faulty packaging but now we have been 3 months and many emails and reactions via Messenger but I have never received a refund.
Worthless!

November 13, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hi,

We are very sorry for what you tell us and we understand your frustration. We have once again informed the accounting department so that it can carry out the process as soon as possible.

Greetings and sorry for the inconvenience.

Rated 4 out of 5 stars

Very good

Very good your prodct

November 11, 2020
Garden Jardinitis logo

Reply from Garden Jardinitis

Hi Stefano,

Thank you very much for your comment :)

A greeting.

Rated 1 out of 5 stars

Total scam

Total scam, never received anything

October 29, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello,

We apologize for what you tell us. Please send us your reference number to info@jardinitis.com and we will contact you as soon as possible.

Greetings and sorry for the inconvenience.

Rated 1 out of 5 stars

Do not buy off these

This is a scam company that will keep you on the hook in the hope that you run over the time period for credit card chargeback. Contact your bank asap to get your money back. Contact the CEO on linkedin

What's the point in sending you anything - you have sent me fake refund confirmations and constant lies. Nodes ecom/jardinitis/konstilo all the same company doing the same thing - taking money and delivering nothing and no refunds

October 15, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hi Jay,

We intend to solve all open incidents, although we are going with some delay in it. Please, if you have any problem that we can solve, send us your reference number to info@jardinitis.com and we will do it as soon as possible.

Thanks for your patience and sorry for the inconvenience.

Rated 5 out of 5 stars

Service

In these times I find that service along with quality is a must and this is what I received from this company

October 14, 2020
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Reply from Garden Jardinitis

Thank you very much for your comment!

We hope to see you again very soon :)

Rated 4 out of 5 stars

I can’t remember what I bought from…

I can’t remember what I bought from here, but it keeps emailing to ask for a review.

October 14, 2020
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Reply from Garden Jardinitis

Hi Stacey,

We are requesting feedback from several clients. We are sorry if this has caused you any inconvenience.

A greeting :)

Rated 1 out of 5 stars

Terrible service

Terrible service. No updates on delivery date and they ignored all emails. We actually thought we’d bought our table on a fake website as we couldn’t contact them.

October 13, 2020
Garden Jardinitis logo

Reply from Garden Jardinitis

Hi Louise,

We are very sorry that your experience with us was not optimal. We are making changes to solve these types of incidents.

Thanks for your patience and sorry for the inconvenience.

Rated 1 out of 5 stars

I booked and payed for my gardenshed…

I booked and payed for my gardenshed "Patio tre Duetech 1000L" 3 month ago. In september they told me - after that they HAD given me a delivery date 23.9. - that it was not in stock, and my money would be refunded very soon. I have written several times to them for it to happen, and they answer me, but nothing happens, and now I have had no response on my 2 last mails to them. I feel that everything i have been cheated. I am danish, and everything on the webside was danish. I am 72 years old, an maybee I should have been more carefull.

October 12, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hi Anni,

We are very sorry for the delays we are having with your refund. Still, don't worry, we will solve it as soon as possible.

Thank you so much for your patience.

Rated 1 out of 5 stars

Probably scam compagny

Ordered pergola 2 moths ago and it hasn't arrived yet.
Have sent the company 2 requests, but no answer.
I've never experienced such deplorable service.
Keep away from this firm!

October 11, 2020
Unprompted review
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Reply from Garden Jardinitis

Hej Bine,

Jeg er virkelig ked af, hvad der skete. Vi henviser oplysningerne til den ansvarlige afdeling, så de kan kontakte dig hurtigst muligt og kan løse dit problem.

Tak og beklager ulejligheden.

Rated 4 out of 5 stars

The order took a while to arrive

The order took a while to arrive, but it was the best online price by far so if you’re not in a hurry absolutely no issues and I will use again.

October 11, 2020
Garden Jardinitis logo

Reply from Garden Jardinitis

Thank you very much for your comment!

Rated 1 out of 5 stars

Did not arrive.

This ice cube fridge never arrived. I was in regular communication with Jardinitis, and given varying excuses, ie moved warehouse, problems with production etc, and one actually in Spanish. I finally asked for a refund. Again I received a reply saying they were dealing with my refund. I’ve still not had this.
I ordered this in August. Cost £44.13 Shipping £13.96. Total £58.09 GBP.
I gave 1 star as Jardinitis have communicated with me, although unsatisfactorily.

**19th October 2020**
Jardinitis replied to this review a week ago saying they were dealing with my refund. I still have not received this nor any further communication. I will now have to start legal proceedings.

24th October 2020.
Received the refund into my account. Thankyou.

October 8, 2020
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello,

The accounting department is carrying out its procedure. We hope you can get your refund very soon.

We are sorry for the delay.

Rated 1 out of 5 stars

Order 560152 Refund

Hi Jardinitis,
Order # 560152
Still no sign of my full refund coming into my account, can you please let me know when I will have my refund please, it is over two months ago now since I bought from your website and the full €1,000 was taken from my bank. Thank you.

Simon Hancock

October 7, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello,

We know you have been waiting for a refund for a long time. We inform you that we are carrying out the process and that we hope you can see it reflected in your account shortly.

Sorry for the delay.

Rated 5 out of 5 stars

Kikuyu grass seed

Grass seed arrived in the United Kingdom very quickly. Grass seed germinated well and has grown very well this summer.

October 7, 2020
Garden Jardinitis logo

Reply from Garden Jardinitis

We are very happy to read this.

Thank you very much for your comment :)

Rated 5 out of 5 stars

Amazing looking bird cage, 2 years on and still very happy

I bought the biggest indoor cage I could possibly find for my two tiny birds. The cage arrived on time, ETA was around 3 weeks, and almost two years later it still looks amazing. A modern light grey & light green design is a refreshing look from the traditional, boring black or white cages.

Sadly one of my two birds moved on and is now in 'bird heaven' but my 2nd one loves the closest thing I can offer him to having space to fly around. Until I let him fly around our living room.

October 6, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello,

We are glad that the product was adapted to your needs.

Regards and thanks for your comment.

Rated 1 out of 5 stars

Goods arrived damaged

Goods arrived damaged, it took many emails to get replacement parts, after all that not all the parts I needed arrived. Sadly I would not recommend ordering from this company.

October 6, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello,

We are sorry that your experience with us was not correct. We are making changes to be able to solve these types of incidents.

Thank you for your patience.

Rated 1 out of 5 stars

A dreadful company

Order number: 562820

Ordered item 7 September, with a forecast delivery date 11 September.

Reminded, and was told on 11 September that stock had been received and my item would be delivered within the week.

Nothing received, so reminded again. Reply on 21 September that there was a delay due to a move of warehouse.

On 29 September, still nothing so I asked for a firm delivery date or a refund. No answer.

EVALUATION

They give misleading dates, lie and fail to deliver. Avoid like the plague.

Now 13 October. No goods, no refund despite request. This company is scum.

Final update 26 October. Item arrived this morning, over six weeks later than the advertised delivery date when I placed the order.

This company misleads and flagrantly lies and if it was a UK-based one I'd have complained to trading standards weeks ago. If tempted to buy from them, please realise that you do so knowing what a dishonest outfit you are dealing with.

October 5, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello Alan,

Sorry for what happened. Please update your review with your order number to be able to manage the incident as soon as possible.

Greetings and thanks for your patience.

Rated 1 out of 5 stars

Appalling communication and no delivery.

I ordered a reclining beach chair and received an acknowledgment on the 28th of August. On enquiring upon its whereabouts two weeks later, I was told it was with the courier on the 14th of September. Having heard nothing, I sent another email on the 30th of September and have still had no reply. Chair soon or refund please!
Order number: 559332
Tracking number: 492923928

October 4, 2020
Unprompted review
Garden Jardinitis logo

Reply from Garden Jardinitis

Hello Kevin,

I see that my partner is managing your incident and that she has complained to the transport company. She will contact you when she has news.

Greetings and thanks for your patience.

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