Somehow I inadvertently signed up to an ongoing fee. However it is not what goes wrong that matters, but how it is put right. Very quickly after me raising it, my membership has been cancelled. Many t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although the vagaries of the internet sent me to this site it wasn't for me, i have no interest in gardening or garden products by perusing the site i can say that the quality and range of goods on of... See more
BEWARE BEWARE BEWARE BEWARE SCAMMERS!!!!! These people are SCAMMERS!!!!!! These thieves stole money from my account. They must be hiding on some other site because I had never been on their... See more
I have received excellent assistance from Claire with helping me cancel my account. When money is tight and times are tough, it's good to know that she was willing to go out of her way to assist me. T... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gardentimego scammed me
Gardentimego scammed me. From a page that looked like Leroy Merlin where I had made purchases, I agreed to respond to feedback and then accept a gift for shipping only. After paying the shipping cost, I found myself signed up to Gardentimego, which then charged me a membership fee without prior notification. I asked for a refund several times. They confirmed that they would do the refund if I first gave them a 5-star review on Trustpilot. Which I did. They confirmed that they would do the refund and to let me know if it didn't arrive. It didn't arrive, I communicated, and from that moment I never got a response.
They are an online scam system - as happened to me BE CAREFUL
I had a wonderful experience.everything…
I had a wonderful experience.everything was smooth and easy and mark was very helpful.
Very empathetic and solved my concern…
Very empathetic and solved my concern very quickly
They were helpful
They were helpful
The team is helpful and follows up on the e-mails sent.
I hope my issue will be resolved as soon as possible.
the vagaries of the internet bought me here…
Although the vagaries of the internet sent me to this site it wasn't for me, i have no interest in gardening or garden products by perusing the site i can say that the quality and range of goods on offer are quite good. The chat agent was very helpful in closing my membership
Issue addressed by Zoe
Issue addressed by Zoe. Looking forward to solve my concern.
Diamond hoiti asian hyvin
This company has STOLEN
This company has STOLEN, without my permission 49.49€ through my c.card. . AS I HAVE authorized them to charge my account with 2.00€ , for some sort of " chance to win something". I have communicated with them several times, they have admitted a " mistake" and that the money will be refunded,however....it comes to nothing but words.i don't understand how this CRIMINAL ACTIVITY GOES ON. BE VERY CARFUL WITH THEM!!! DO NOT DEAL WITH THEM. I am going to raje them to court. It will cost me but it is the only right thing to do!!!
Grazie per l assistenza Diamond
Absolutely disgusting service and T&C's…
Absolutely disgusting service and T&C's n place. i was unfortunate enough to have fraud committed on my bank account and somehow ended up with an account for this company - when i explained what had happened and to cancel the membership and to refund me they refused and said it is non-refundable. How is this treating customers fairly and not in breach of all trading standards. it was within the 14 day cooing off period I requested the refund too and still am being told they wont refund me. THIS IS CRIMINAL
Anne contacted to assist
I would to commend Kate for being nice…
I would to commend Kate for being nice and reliable. Please help me refund my money. Thank you!
Don't feel shy to express your feelings
Communication and their response to the matter that I raised I was very humble
BEWARE BEWARE BEWARE BEWARE…
BEWARE BEWARE BEWARE BEWARE SCAMMERS!!!!!
These people are SCAMMERS!!!!!!
These thieves stole money from my account. They must be hiding on some other site because I had never been on their site, which is just full of expensive rubbish.
Now they want a period of 14 days to cancel the account that I never set up.
It's also very obvious that they are writing there own reviews on Trustpilot!!!
short experience and issue resolved
your services were offered through the advertissement ... of another product... which means that when we contract with you, we think that we are contracting to receive a Lancome Pack ... I don't find this really customer oriented. So i would say that my customer experience was confusing. I wrote 3 emails and finally get into the escalation process which was efficient and customer focus !
Issue resolved most elegantly thanks to…
Issue resolved most elegantly thanks to Jamal.
Issues Addressed
Nicholan provided an excellent Service. Mission complete.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








