Somehow I inadvertently signed up to an ongoing fee. However it is not what goes wrong that matters, but how it is put right. Very quickly after me raising it, my membership has been cancelled. Many t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although the vagaries of the internet sent me to this site it wasn't for me, i have no interest in gardening or garden products by perusing the site i can say that the quality and range of goods on of... See more
BEWARE BEWARE BEWARE BEWARE SCAMMERS!!!!! These people are SCAMMERS!!!!!! These thieves stole money from my account. They must be hiding on some other site because I had never been on their... See more
I have received excellent assistance from Claire with helping me cancel my account. When money is tight and times are tough, it's good to know that she was willing to go out of her way to assist me. T... See more
4.3
Excellent
310 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products and oustanding service
I recently had the pleasure of purchasing items and i am extremely satisfied with the experience.
What stood out the most was their oustanding customer support.
January 25, 2025
Unprompted review
Thank you Daisy”) or any other positive…
Thank you Daisy”) or any other positive experiences you've had with our team.
January 23, 2025
Unprompted review
good service
January 23, 2025
Unprompted review
Beware of commercial ads
While being on my FB timeline and out of curiosity, there was an item concerning l'acquisition of a lost bagage for a mean sum of 2€. I read all the comments about 20 if I remember right, of FB members even attaching pictures of the luggage they received. 3 days after, I received a first subscription sum of 59,49€ deducted from my credit account which in fact I was unaware to. So I chatted and wrote them opposing this subscription. They even asked me to order something from them with an additional credit of 20€ which I refused. I tried to but I didn't finalize my order because my credit wasn't deducted from my orders. Finally, they agreed to reimburse me but it never arrived. So I brought this situation to my bank authority. And today, I received a mail from them asking me to write a comment to Trust Pilot giving them a 4-5*, do a screen shot of my comments , send it to them and after 5-7 days, they will reimburse me. I'm an honest and just person and at my age , I wouldn't give up my integrity for a mean sum.
I sincerely believe that your integrity too is compromised in this case and in other cases maybe?
I know that this is lengthy so I'm giving you my permission to re edit it as fitting to you. Please send me a copy . Thank so much for your attention and I hope that you continue your good work.
November 27, 2024
Unprompted review
Problem solved
Diamond has been very kind and solved my Problem. The Support has been kompetent
January 20, 2025
Unprompted review
Scam website
Scam website - will sign you up for a membership and debit you continuously till you realise and then make you wait a notice period to cancel. Utter scam site - avoid!
December 16, 2024
Unprompted review
Scammers
Scammers, they dis or refund my money back. Beware of those scammers.
December 25, 2024
Unprompted review
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue. I must say that I am also very impressed with speed at which this issue is being processed.
Thank you for the excellent feedback all-round.
January 13, 2025
Unprompted review
Excellent Support and Great Customer Care
I had a positive experience with GardenTimeGo’s support team. Nicholan was very professional, understanding, and helpful in resolving my concern quickly. The service was seamless, and I truly appreciate the excellent support provided.
Highly recommend GardenTimeGo as a trusted company for their commitment to customer satisfaction. Thank you for making things right!
January 12, 2025
Unprompted review
Genuine people to deal with
Genuine people to deal with
Zara was wonderful
January 9, 2025
Unprompted review
Responsive
January 6, 2025
Unprompted review
It's soothing too get assurance that I will be refunded
I was responded to promptly
December 21, 2024
Unprompted review
Problem solved
December 17, 2024
Unprompted review
Helpful and professional
Helpful, friendly and profesionall service with my case.
December 15, 2024
Unprompted review
Support is really helpful and kind
Support is really helpful and kind. Every issue I had was solved in matter of minutes.
December 15, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.