Somehow I inadvertently signed up to an ongoing fee. However it is not what goes wrong that matters, but how it is put right. Very quickly after me raising it, my membership has been cancelled. Many t... See more
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See what reviewers are saying
Although the vagaries of the internet sent me to this site it wasn't for me, i have no interest in gardening or garden products by perusing the site i can say that the quality and range of goods on of... See more
BEWARE BEWARE BEWARE BEWARE SCAMMERS!!!!! These people are SCAMMERS!!!!!! These thieves stole money from my account. They must be hiding on some other site because I had never been on their... See more
I have received excellent assistance from Claire with helping me cancel my account. When money is tight and times are tough, it's good to know that she was willing to go out of her way to assist me. T... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Gardentime go was able to refund the…
Gardentime go was able to refund the money taken out of my account in December recently so I am happy with this refund and the contact made with me.
They were quick to come back to me when…
They were quick to come back to me when i had a proplem. Amazing customer service.
Good service
I like the fact that I have a chance to…
I like the fact that I have a chance to see ur products and saw discounts......and I dislike the fact that u guys debited my money in my account Ballance of Wich I don't understand why
I'm very happy with the service and the…
I'm very happy with the service and the issue was resolved
Settled
After the initial disappointment, the company reached out with an explanation and resolved the issue
I got a message from the escalation…
I got a message from the escalation team to amicably resolve the challenge I had and I am looking forward to having my concerns resolved as promised
I am very disappointed as this response…
I am very disappointed as this response has taken a long time to get a reply. I cancelled my card after money was taken from the account so do not wish to send you my bank details again.
Teekay was very helpful,thank you for…
Teekay was very helpful,thank you for helping me out
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