Garden Wildlife Reviews 

521
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the items, noting that plants and furniture consistently arrive in sturdy packaging and perfect condition. Buyers also appreciate the fast and efficient delivery service, praising drivers for being friendly and helpful when dropping off heavy items at customers' homes. Some people were dissatisfied with occasional delivery delays, mentioning that certain orders took several weeks or even months to finally arrive. Others also noted occasional issues with damaged packaging, missing components, or products arriving with minor manufacturing faults that required extra effort to resolve.

What people talk about most

Product

People report positive experiences with product, frequently praising the high quality and healthy condition... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising super fast shipping, helpful... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the healthy condition of... See more

Order

Clients share ambiguous opinions on order, as while some reviewers praise seamless online purchasing and fast... See more

Service

Customers felt high satisfaction with the service, praising helpful relations and fast, efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

As always garden wildlife gives a great service. Well packaged plant and no damage in transit. Quick in posting the plant off. Streptocarpus plant Celebration was in bloom with a lot of flower stems... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied

Rated 5 out of 5 stars

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful... See more

Company replied



Company details

  1. Garden Center

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(521)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good seller.

Garden Wildlife is always very efficient and quick delivery. E.mails are always answered quickly. The plants I have ordered have been very good and the packaging could not be better. I would thoroughly recommend them. Thank you.

September 1, 2026
Rated 5 out of 5 stars

The seating was easy to order a date…

The seating was easy to order a date for delivery was dispatched quickly,and the delivery driver who brought it was absolutely tremendous,we are two older people and nothing was to much trouble for him ,can not speak highly enough would recommend him and yous to anybody.thank you very much.

August 18, 2026
Rated 5 out of 5 stars

Efficient delivery

Efficient delivery , great product. Thank you

August 17, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sue, thanks for your review. I'm glad to hear this arrived quickly and in good condition.

Rated 5 out of 5 stars

Absolutely love my cushions

Absolutely love my cushions. Great support from them too, especially Luke. Had a little problem with delivery, 2 items missing. They were in constant contact with me and all was rectified within 2 days. I will definitely be buying from them again. Excellent service.

August 13, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for leaving your review for us. I'm glad to hear we were able to get this sorted for you and they arrived in good condition. I will be sure to pass this message on to Luke. We hope you visit our site again soon.

Rated 5 out of 5 stars

Lovely plant and good follow-up when it…

Lovely plant and good follow-up when it got lost

August 13, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for leaving your review. I'm glad to hear we were able to get this sorted for you. We are always happy to help and always try our best to get any issues resolved as quickly as possible.

Rated 5 out of 5 stars

Really good customer service

Really good customer service, and the plug plant were packed well and in fantastic condition.

August 13, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad this arrived in such good condition. I hope you enjoy your new plant as it continues to grow.

Rated 5 out of 5 stars

My plant arrived within 5 days of…

My plant arrived within 5 days of ordering , it was packed really well so not damaged at all and it was delivered at 8.30 am while it was still cool and in really good condition.
I will use this company again

August 11, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear this arrived so well packed, we really try hard with our packaging to ensure our plants arrive in as good condition as possible.

Rated 4 out of 5 stars

Very pleased with garden bench no…

Very pleased with garden bench no problem with communication just wish that delivery was faster however was prepared to wait and was not disappointed on product delivery was when they said it was and he went the extra mile so if you prepared to wait 3/ 4 weeks you would not be disappointed

August 10, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. We're happy to hear you are pleased with your bench. These are made to order, which results in a better quality, but unfortunately does mean longer delivery times. We are, of course, always happy to help and try our best to work around our customers needs.

Rated 5 out of 5 stars

The plants were wonderful

The plants were wonderful, big and healthy. Most impressed. Thank you

August 6, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear your plants are doing so well.

Rated 5 out of 5 stars

My plants arrived in very good…

My plants arrived in very good condition they were well packaged and looked very healthy.Thankyou

August 5, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review, I'm so glad to hear the plants arrived in good condition. We take pride in our packaging to ensure there are as few issues with delivery as possible.

Rated 5 out of 5 stars

Very Impressed.

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful colours. I am extremely impressed with the quality of the plants.

August 3, 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm so glad to hear the plants are doing well and you are happy with them! Hopefully, they will go on to produce many more stunning blooms for you!

Rated 1 out of 5 stars

The delta sarah fuchsia I received in…

The delta sarah fuchsia I received in beginning of August was given the spring chop. Instead of dead heading flowers and pinch out the top yo make it bushier. Even their description on their Web page states flowers from June to October. Poor plant had no flowers to show and won't do till the following year very disappointed.

August 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look