Shipping seemed a little longer than expected but it arrived safely. Watch itself is great with a lot of features. Easy to pair and set up. I wish it had the option for the orange band when purchas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Brought gardpro watch July 2025 & in jan 2026 had trouble charging taking 3- 4 days to get to 67% . After emails back & forward between me & gardpro agent who were brilliant by the way it was agreed t... See more
Company replied
I am very satisfied with my smartwatch. All the health indicators work accurately and it looks very well on . It also feels very light you wouldn't realise you were wearing a watch. I would definitely... See more
Company replied
I first purchased a GardPro Ultra 2+ at the start of 2026, secondhand , but, this was to replace my well worn & failing Versa 3. Wow, what an amazing watch with so many built in features & hea... See more
Company replied
Company details
Written by the company
To create the ultimate sports watch, we brought every element together for unparalleled performance. - Gard Pro ©
Contact info
United States
- support@gardpro.com
- gardpro.com
4.4
Excellent
1K reviews
Replied to 72% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The information in the marketing was…spot on.
The information in the marketing was backed up by a quality product. Very happy with the delivery time and value for money smart watch which has all the features I required. I was also impressed with the clarity and volume of the builtin speaker. The blutooth connection range is also great and better than I expected.
All in all a great value for money well made watch.
March 12, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re very pleased to hear that the watch met your expectations and that the product quality reflects the information shared in our marketing. It’s great to know that you’re satisfied with the delivery time, features, speaker quality, and Bluetooth connection range.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
Worth of money
Worth of money , good battery life . Comfortable to use
March 12, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your feedback. We’re glad to hear that you find the watch worth the money and that you’re satisfied with the battery life and comfort.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
All GardPro communication have been…
All GardPro communication have been satisfactorily resolved.
Phil Cork
March 12, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your feedback, Phil. We’re glad to hear that all communication with our team has been resolved to your satisfaction. We truly appreciate you taking the time to share your experience and your support means a lot to us.
Thank you for choosing GARD PRO.
GARD PRO TEAM
I have never owned a smartwatch before…
I have never owned a smartwatch before and had questions about it. Gardpro was very helpful and provided excellent customer service. Thank you!
March 12, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your kind feedback. We’re very pleased to hear that your first experience with a smartwatch has been a positive one and that our team was able to assist you with your questions.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
Great battery life
With the right settings my watch dropped only 4% in 2 and a half days.
March 12, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your feedback. We’re glad to hear that you’re satisfied with the battery performance of your watch. It’s great to know that with the right settings you’re experiencing such efficient battery usage.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re glad to hear that you’re enjoying the watch and that the setup process was simple. It’s also wonderful to know that the delivery was quick.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
FALSE ADVERTISING Very disappointed with the blatant…
Very disappointed with the blatant FALSE ADVERTISING of this product. I’m a tradesman and it barely lasted a week. Scratches really easily and the strap broke after a week.
February 23, 2026
Reply from Gardpro.com
Hello, We’re very sorry to hear about your experience with your GardPro watch. This is definitely not the standard we aim to provide, and we completely understand your frustration.
Our products are designed to be durable, and we take your feedback seriously. We’d like the opportunity to review your case and work toward a solution. Please contact us at support@gardpro.com with your order number and details of the issues, and our team will assist you as quickly as possible.
Thank you for bringing this to our attention.
I Gard Pro Ultra 3
I had a very good experience using my smartwatch. It is convenient and helpful for everyday activities. I can easily check notifications, calls, and messages without using my phone, which saves time. Loved it.
March 11, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re very pleased to hear that you’re having a great experience with your GARD PRO Ultra 3 and that it’s helping make everyday activities more convenient. It’s great to know that being able to check notifications, calls, and messages easily has been valuable for you.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
For my first smart watch
For my first smart watch, I find that between the menus on the watch and the app. that you download for the watch, I can find most of the information I need. I do have some difficulty setting up for a pool swim, with wet fingers.
March 11, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for sharing your experience with your first smartwatch. We’re glad to hear that you’re able to find most of the information you need through the watch menus and the app. We also appreciate you mentioning the difficulty when setting up a pool swim with wet fingers, and your feedback is valuable as we continue working to improve the overall user experience.
If you need any assistance, please feel free to reach out to our support team at support@gardpro.com
and they will be happy to help.
Thank you for choosing GARD PRO.
GARD PRO TEAM
Delivers exactly as advertised, lots of useful features
Wasn’t sure what to expect from a device with this price point, happy to say I was blown away with all the features and functions, more than I thought it had. Have recommended it already and am glad I made the purchase. Fast shipping and works exactly as advertised.
March 6, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re very pleased to hear that the watch delivered exactly as advertised and that you were pleasantly surprised by the range of features and functions. It’s also great to know that the shipping was fast and that you’ve already recommended it to others.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
Shipping was a bit wonky
Shipping was a bit wonky, updates from tracking were inaccurate but
The watch itself is awesome. Does everything I would ever want in a watch + it's comfortable to wear. The best thing about it is the battery life. 2 full weeks with everything I could find to turn on. It notified me to charge at 20%. All the Samsung, fitbits, etc last about a day. Very impressive. Thinking about getting the magnetic strap for it.
February 22, 2026
Reply from Gardpro.com
Hello,
Thank you for sharing your experience. We’re glad to hear that you’re enjoying the watch and that it’s meeting your expectations, especially when it comes to comfort and battery life. It’s great to know that the performance and features have made such a positive impression.
We also appreciate you mentioning the tracking updates during shipping. Your feedback is valuable to us as we continue working to improve the overall experience for our customers.
Thank you for choosing GARD PRO.
GARD PRO TEAM
fantastic company
fantastic company, will continue purchasing. watch is very good quality, great, comfortable fit, magnetic band so my 96yo grandmother can easily put on and take off, great battery life, great that you can add your own pictures as background, will be purchasing one for myself in the near future. Communication is so easy and quick
February 6, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with the watch’s quality, comfort, and battery life, and that the magnetic band makes it easy for your grandmother to use. It’s also great to know you’re enjoying the customization options and our quick communication.
We truly appreciate your support and look forward to serving you again when you purchase one for yourself.
GARD PRO TEAM
A well priced watch
This is a well priced watch that does all it says it does. Took a while to work out how to use it - finally found a UTube review that showed everything needed.
Wish it came with those instructions in the first place, and also to be able to get it from using US-style date ( which is back-to-front for me. Other than that, very pleased and recommend.
March 11, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for sharing your feedback. We’re glad to hear that you’re pleased with the watch and that it delivers the features you expected at a good price. We also appreciate you sharing your experience with getting familiar with the watch and your suggestion regarding clearer instructions and date format preferences. Your feedback is valuable and helps us continue improving the overall user experience.
Thank you as well for recommending GARD PRO.
Thank you for choosing GARD PRO.
GARD PRO TEAM
the setting up of the watch is a bit to…
the setting up of the watch is a bit to complicated at times,needs a written piece with the watch,to set it up.
March 11, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for sharing your feedback. We’re sorry to hear that you experienced difficulties during the setup. Your feedback is valuable to us, and we truly appreciate you taking the time to share your experience.
If you still need assistance with the setup, please feel free to contact our support team at support@gardpro.com and our team will be happy to help.
Thank you for choosing GARD PRO.
GARD PRO TEAM
Great product
I feel very reassured since having the watch. I totally recommend it.
March 4, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful review. We’re delighted to hear that you’re happy with the quality, comfort, and battery life of the watch, and that the magnetic band makes it easy for your grandmother to use as well. It’s also great to know that you’re enjoying the customization features and that our communication has been quick and helpful.
We truly appreciate your support and are very glad to hear you’re considering another purchase.
Kind regards,
GARD PRO TEAM
So far so good
So far so good, the GardPro looks very nice, modern, and more expensive than what it goes for.
The watch pairs very easily with my ProMax 17, it seems to track my activities better than my iWatch, alert features are good, phone/music controls are good too, the battery life is unbelievable. I haven’t had to charge it after using it for for a week! The transition to different watch faces seem to work well. Dial management watches faces are nice, AOD watch faces have some bugs but I trust they will be addressed in firmware updates.
Overall a great watch, I would recommend for smartwatch users who want a nice quality upgrade.
March 10, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for taking the time to share such detailed feedback. We’re glad to hear that you’re enjoying the design, battery life, and overall performance of the watch. It’s great to know that the pairing process was smooth and that the activity tracking, alerts, and controls are meeting your expectations.
We also appreciate you mentioning your experience with the AOD watch faces. Feedback like this is very valuable to our team as we continue improving the user experience.
Thank you for recommending GARD PRO.
Thank you for choosing GARD PRO.
GARD PRO TEAM
OK so far thanks
February 22, 2026
Reply from Gardpro.com
Hello,
Thank you for your feedback. We’re glad to hear everything is working well so far, and we appreciate you taking the time to share your experience.
Thank you for choosing GARD PRO.
GARD PRO TEAM
Had a minor problem with the screen on…
Had a minor problem with the screen on the watch, emailed the company & explained the issue & they said they would replace the watch.
And true to their word they replaced it!
February 24, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for sharing your experience. We’re glad to hear that our team was able to assist you and that the situation was resolved as promised. Providing reliable support and standing by our customers is very important to us.
We truly appreciate you taking the time to share your feedback.
Kind regards,
GARD PRO TEAM
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re very glad to hear that you’re happy with the product and that the tracking and delivery experience went smoothly.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
Really happy with the watch and all the…
Really happy with the watch and all the functions. It’s helped me so much and I love the fact you can change the dual appearance. It’s a great bit of kit
March 10, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re very pleased to hear that you’re happy with the watch and its functions, and that it has been helpful for you. It’s also great to know that you’re enjoying the option to change the watch appearance.
We truly appreciate you taking the time to share your experience.
Kind regards,
GARD PRO TEAM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.