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Rated 1 out of 5 stars

I had my boiler fitted 2 years ago and all been fine up until recently. It was only when my thermostat stopped working and telling the boiler what to do i realised what an error i had made. I h... See more

Company replied

Rated 5 out of 5 stars

Had a solar PV system installed by Solar Fast (part of Gas Fast). Their sales rep Lee was fantastic - answered the hundred questions I had. Quote was much more competitive than the 3 others I sourced.... See more

Company replied

Rated 5 out of 5 stars

Amazing and great service from gas fast, engineer arrived on time, calling before he would come, very friendly and quick, answered are questions and queries about radiatiors. Will always use them neve... See more

Company replied

Rated 5 out of 5 stars

Great Company. Never had a problem with boiler since they fitted it. Easy to contact and get advice. Latest boiler yearly check went with no problems, done by engineer Ash, very professional and gives... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Boiler Supplier

Written by the company

We specialise in quick and thorough A-rated boiler installation, servicing and repair.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

368 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Our old boiler was around 20 years old…

Our old boiler was around 20 years old when we decided to upgrade. This boiler is fantastic, heat is instant and hot water on tap. The smart meter is a fantastic new addition to any house and very easy to use.

January 13, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you for choosing us to install your boiler. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Gas Fast in the near future.

Rated 5 out of 5 stars

Initial assessment 9/1/23 and boiler…

Initial assessment 9/1/23 and boiler fitted 10/1/23 which was all very smooth. The engineer kept us fully updated with what he was doing. Even offered to mop my floor as it had been pouring down all day. The installation was very slick and completed in time stated. Follow up phone calls were much appreciated. Thank you Mitchell (engineer) and Gas Fast.

January 10, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

The team here at Gas Fast is thrilled to receive such great rating, thank you. If you need the office, please do not hesitate to contact the office on 0800 033 7707. Thank you once again.

Rated 5 out of 5 stars

A surprisingly pleasant experience.

Not only were we made aware clearly in advance what the costs and benefits of the installation would be, but we were told engineer arrival times etc. By far the most impressive element of the operation was the engineer himself. Ashley was polite, personable and totally competent, and nothing was too much trouble. Telephone calls were always efficient and professional- no unnecessary waiting for an answer.
Well done and thank you to all at Gas Fast.

January 10, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you for choosing us to install your boiler. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Gas Fast in the near future.

Rated 5 out of 5 stars

Super fast response from initial quote…14168

Super fast response from initial quote to completed installation.
New boiler relocated and installed in the loft in 1 day
14168

November 9, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much from Gas Fast.

Rated 5 out of 5 stars

Gas Fast

My new boiler was supplied by Gas Fast and the whole experiance was a good one. The fitters had my old boiler out and the new one in within a couple of hours and tidied everything up after themselves. I had a 16 year old boiler and didn’t want to risk it breaking down. Order 14132

October 27, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business at Gas Fast. If there is anything in the future we can do for you, please call the office on 0800 033 7707.

Rated 5 out of 5 stars

Great service from quote to install

Had a solar PV system installed by Solar Fast (part of Gas Fast). Their sales rep Lee was fantastic - answered the hundred questions I had. Quote was much more competitive than the 3 others I sourced. Their standout service was the install team (Brian and Levi) - had the panels on within a day, all cables and equipment were super neat and they cleaned everything up afterwards. 2 months later, everything is still going great.

December 21, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy with the service. If you need anything, do not hesitate to contact the office.

Rated 5 out of 5 stars

I'm more than happy very good service…

I'm more than happy very good service when they fitted my boiler

November 3, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

We are incredibly grateful that you took the time out to leave us a 5-Star review. We value your time and always strive to provide fast and efficient service.

Rated 5 out of 5 stars

Such a good service from start to…

Such a good service from start to finish. Answering all my questions and the installation spot forgot he was there very clean and polite and had it done in no time spot on

January 5, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

The team here at Gas Fast is thrilled to receive such great rating, thank you and if you need Gas Fast, do not hesitate to contact the office on 0800 033 7707. Thank you

Rated 4 out of 5 stars

Great Service Despite Misquote

The surveyor misquoted us with regard to our shower unit in relation to the boiler which meant a new unit (costing £500) was needed. Gas fast didn’t charge us any more, once the new part arrived they were round in a couple of days. The fitters were very good and answered all of our questions, very good service.

December 2, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback and review.

Rated 5 out of 5 stars

Very professional and very kind and…

Very professional and very kind and respectful not only did we have a new boiler Steve gave us good honest advice about the electricity and gas information. Jordan the boiler installation was very nice and clean and tidy I highly recommend gas fast.order number 14392

January 3, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

Rated 5 out of 5 stars

Gas Fast 8009

I was very impressed with the standard of service I received from your company Gas Fast. Also the after sales service who could not have more helpful excellent service. Shane you were very polite and respectfull very efficient and professional. I had a good experience. Thank you so much Gas Fast.Will recommend you for sure.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

I would never use gas fast ever again

I would never use gas fast ever again. My boiler broke down. As it happened I got a call from gas fast saying I was entitled to a discount on a new boiler. They would not give me a price. They sent someone out the next day to take a look boiler. He was upstairs about two minutes. He came back down and told me I needed a new one which would cost me thousands of pounds. I was desperate and agreed. I’d spent all week in cold and had no hot water. I’m 67 year old and disabled. They told me they would fit it following day. Then they phoned to say the fitter could not come and said he’d be here on following day. To cut a long story short. I got in touch with a gas register man who is a friend. He came to look. Guess what. He fixed it in two minutes. Something to do with pressure. He didn’t need any parts. It was not broken as I was advised. He was as really angry that gas fast had left me with no heating and were trying to make money out of me. I did cancel my agreement with them. Thank goodness. Avoid at all cost.

December 2, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

Sorry to hear you have had a bad experience with ourselves I can see from the notes on your order that you cancelled your order and did not go ahead. I will be investigating this further and will be in contact with yourself with an update.

Rated 5 out of 5 stars

I was very

I was very, very impressed with the speed & standard of service from the beginning to the end. Thanks to your Company, I now have a great New Boiler (that works) properly. Also impressed with the Engineer who fitted it - he was very approachable & very slick.
Thank you.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Really good service

(14256 )Really good service from the man coming to talk about it to me saying yes getting a new boiler to it been fitted

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Richie (stitches) came to our house…

Richie (stitches) came to our house and from the offset he was polite. The one thing I liked the most was that he was very matter of fact and honest. Not only did he tell you he had the evidence to back it up. He wasn't pushy and didn't once make us feel it was something we had to purchase. Being new home owners something as big as this can be quite over whelming but stitches put us both at ease from the onset. Thank you richie for your time and honesty. It was a very quick process and the fitting date was so m uch sooner than I thought it would be which is perfect. We can't wait for our new boiler to be fitted.

November 24, 2022
Unprompted review

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