Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... See more
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Review summary
Created with AI, based on recent reviews
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Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... See more
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Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... See more
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Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park. Overall, everything went very smoothly. The bus transfer service in particular was excellent—t... See more
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Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21K reviews
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Easy to book, park and get to the terminal.
Easy to book, easy to find and easy to park. Buses can get a bit crowded but manageable. Regular collections and you keep your car keys. Can't fault the experience and have used many times over the years.
September 24, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking easy to book and easy to find, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Ease of use and price for long stay
Ease of use and price for long stay
May 10, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear A.Harness
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the ease of use ad price for the long stay car park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear M G
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking very easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking made easy.
You arrive at the airline check in cool, calm and comfortable because of the efficient service of the car parking. Makes all the difference.
September 10, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Alan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking efficient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient parking
Valet parking is so convenient when flying to and from Gatwick Airport early morning and late at night. We have been using Valet for a number of years and have been extremely happy, just wish they offered a loyalty discount for frequent users.
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Linda
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking process convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
0330 333 9268 DOES NOT WORK
0330 333 9268 - this number does not work!!
October 5, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Simon
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you have had difficulties getting hold of us via the phone line, I can confirm that the correct number to contact us is 0330 333 9268 and I am sorry if you were not able to get hold of us when you called.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Hassle free, peace of mind parking
Booking simple. Easy to locate car park. Shuttle bus to terminal frequently.
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Nicola
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking process simple and the shuttle bus frequent, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Why is there now a corporate card fee?
Why is there now a corporate card fee?
and 99p for SMS notification?
Just another money grab.
Unacceptable.
October 5, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear GK
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve incurred a fee when paying for your booking online.
Our aim is for all customers to benefit from competitive pre-booking prices online. The surcharge mentioned reflects additional processing costs for corporate card transactions and complies with UK and EU Regulations, please rest assured it will never exceed the costs incurred by us.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Great experience
Great experience! Could not fault the service. Clear instructions, quick drop off and collection with efficient and friendly staff. My go to now for parking. Thank you.
October 3, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Marion
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking provided clear instructions with quick drop off and collection and efficient friendly staff, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I'm a fussy parker, so works for me.
Being very fussy about where I park my car, I will only use the Gatwick long stay carpark. Easy to book, can always find a space that suits me so I can leave my car knowing it will be safe and I can then go and enjoy the trip. The service from the busses is always reliable and efficient.
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Dave
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and safe with available faces, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great price and very close to terminal…
Great price and very close to terminal from mid-stay carpark.
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Return trip to Texas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park was close to the terminal and a great price, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Valet parking experience was excellent
Very slick process to book and use
October 2, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service process slick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Efficient service
Efficient service. Bit of a way from terminal to car parks but bumpy articulated buses frequent. Try to remember very precisely where you left your car. I had noted the stop number, alphabetical area and row numbers and still struggled to find in the dark. Car lights that flash in response to key fob very helpful.
September 30, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear James
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking service efficient and bus service frequent, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was quick and the staff were friendly
It was quick and the staff were friendly
September 24, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was quick and the staff friendly, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to park
Easy to park, though difficult in the early hours of the morning because of the lack of daylight, but would certainly park onsite at Gatwick Airport again. It is a very good experience.
September 25, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Marion
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent service
Excellent service. Very quick and easy process for both outward and return journeys. Staff were very friendly and very helpful. Would definitely use this service again.
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Maria
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent with helpful friendly staff and the process was quick and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent parking
The best way for long stay parking at Gatwick. Easy access to parking area with an excellent service to the two terminals
September 24, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mr J Berger
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay parking was easy to access with excellent service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to use site ,offering clear…
Easy to use site ,offering clear parking options.
October 5, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Carol
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the website was easy to use with clear parking options offered, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Avoid Gatwick Parking
Avoid Gatwick Parking — you can still be ripped off even when the delay is completely outside your control.
I was hit with a £60 “overstay” charge because my flight’s baggage reclaim took so long that I could not get back to my car before my booked exit time. We did not stop for food, shopping, or anything else; we went straight to the car park and left as soon as we had our luggage.
Despite this, Gatwick Parking applied the full charge with no apparent allowance for delays caused by the airport’s own baggage handling. Getting through to customer service by phone was also extremely difficult, even though their email says the charge may be reduced if you contact them within 48 hours.
Parking at Gatwick is already expensive. Penalising customers for circumstances they cannot control feels unfair and leaves a very bad impression. I would strongly advise anyone using Gatwick Parking to be cautious: even if you do the right thing, you may still face an expensive overstay charge with little goodwill shown.
September 29, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Dowaine
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged an overstay fee recently when using our car parks.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. When a customer overstays the pre booked time and the 3 hour grace period provided to allow for any airport delays then an overstay fee would be charged upon exit.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Horrible experience Dropoff is a…
Horrible experience Dropoff is a nightmare. Dropped off in the long stay carpark as advised but on exit got stuck in the drop off lane. Charged the drop-off fee even though I didn't drop-off. Tried to contact parking and arrange but just got ignored. Daylight robbery. Avoid if you can.
October 4, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Charlie
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when exiting the Long Stay car park entering the drop off forecourt by mistake and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, please visit www.times24.co.uk/gatwick-airport
Kind regards
Gatwick Customer Services
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