Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the cond... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!
Contact info
Unit 14, 237 Union Street, PL1 3HQ, Plymouth, United Kingdom
- 01823 778121
- contact@gcentre.co.uk
- gcentre.co.uk
Replied to 4% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New laptop
Having used an old PC running w7,the laptop from the GC is a delight.Very quick service,well packaged and exactly what I wanted.Couldnt fault them .
Very friendly service
Very friendly service, I did purchase at Christmas therefore was a little slower but that I think was down to demand. Laptop is good not as fast as I was expecting but dose everything this type of unit is supposed to do.
Excellent Laptops
Very reasonably priced, Excellent quality and EXCEPTIONAL CUSTOMER SERVICE.
I had some issues (Cosmetic) with the laptop. The laptop was replaced immediately without any fuss at all. One of my IT industry friend was very impressed with the Laptop.
I have been using the Laptop for over 6 months now and finally decided to share this review. I Highly recommend this company.
100% rip off
Sold me a laptop with an obsolete processor and a superseded OS, which couldn’t be updated owing to the obsolete processor. They knew this. Also the battery lasted 20 minutes the first time I used it not plugged in. Absolute rip off. Hard avoid.
It was so easy to spec my laptop
It was so easy to spec my laptop, with the build process very transparent and easy to follow. Despite ordering during the Xmas holiday, my laptop arrived early in the New Year. Great service from a great company.
All good. Can't fault.
Ordered a specific laptop to replace my hp PC. The little laptop is more than enough I need for general use. I won't go into the spec but the price for the spec was brilliant. It looks like new! The process of ordering couldn't be simpler. Highly recommended. Cheers.
Laptop purchase
I recently ordered a highly specified laptop from this supplier on 3/12/25.
It was delivered on 12/12/25, which I thought was pretty good considering the time of year.
I decided the laptop wasn't for me, for reasons not related to quality.
Feedback from the company was excellent, and I received full instructions on how to return the item. Thank you Jake and Dylan.
I received a full refund on 30/12/25.
Great company to do business with, and I wouldn't hesitate to deal with them in the future.
Excellent product and service
Very pleased with my order and the communication and ease of placing an order is excellent. An immaculate laptop was sent according to my upgraded spec at great value and has a 3 year warranty.
Would highly recommend.
The service was excellent and the…
The service was excellent and the laptop was built to my requirements.
Same as most... delivery time, BUT READ POST
When I found this link to the gadget centre, I was dubious about it ....I read loads of reviews and decided to give them a go. I love the Dell that I got sent, it does everything asked if it. It's fast and great for my video editing, so on that front it would be a 5 star review, but what let's it down is the delivery time. I have no problem waiting...top of my head, I think it was just over a month until it arrived. Their info when purchasing states considerably less time. If you changed that in your promotional info, then people would know there is demand and that there will be a wait for their laptop. I emailed once as you start to think something dodgy is going on....but the truth is, they are busy doing lots of orders....and this is fine as well, just make it known and give the real "wait time" when people order. To be clear, this is a genuine firm, great product, just a long wait for delivery, but I would 100% order again as what you get for the price, is brilliant. Thank you for my laptop.I urge anyone to use this small business.
Very helpful guys was in ballinasloe……
Very helpful guys was in ballinasloe… what a clarity if we take a print out… must recommend
A very bespoke service
A very bespoke service, I was able to build my own laptop so that I could get exactly what I needed without having to negotiate any of the 'big sell' tactics that you get from the bigger companies. The process was easy and the laptop arrived in good time.
Give Gadget-Store a Miss
I bought an iPhone off Amazon. Dec 6 2025. Said it would arrive Dec 13-16 2025. On Dec 12 2025 I got email saying they’d tried to deliver it at home but I wasn’t at home. Not true, I was and they didn’t. After that a succession of emails resulted in nothing. I tried to cancel but couldn’t. I asked for refund but was denied. I then asked for delivery to Evri shop locally. Yes, Evri! Had I known it was Evri I’d never have ordered it. Long story short, Evri says it’s been delivered now to collection point. Collection point says No it hasn’t. I’m no further forward. Gadget-Store is refusing my refund because the item has been delivered. It hasn’t. It’s probably for sale on EBay right now! I’m not actually sure that Gadget-Store exists. Companies House says it ceased to trade months ago. In that case, why is Amazon allowing it as a third party seller? I’ve only discovered this today. Be very careful in who you trade with on Amazon. By the way, Amazon itself has been of no use at all. Also, I’ve not been able to post a negative review about this seller. Mmmm! Something fishy in the house of Denmark!!!!

Reply from Gadget Centre
Great value for money
Great value for money. Took slightly longer than anticipated, but I was kept informed all the way through. Would highly recommend.
Great experience
Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell.
Same spec machine was 2 to 4 times the price if bought new from Currys.
Delivered as expected within 5 days and good communication at each step of the process.
Worked straight out of the box and looks like new.
First time using Gadget Centre, would definitely recommend them and would use again.
Superb after sales service
I purchased a laptop that developed a minor fault. The after sales service could not have been better so not only a great product but superb after sales service. Magnificent
Really happy with the laptop
Really happy with the laptop. There was an issue with the charging cable but a quick email to their customer services and a new one was forwarded out that day. Would highly recommend Gadget Centre for those looking to order a bespoke laptop.
better communication required
the laptop when it arrived appeared to do all we asked of it, however the delay in shipping and and lack of notification was troubling. that said it came and so far we are happy
How internet shopping should be!
I ordered a reconditioned laptop, the second from Gadget Centre. As before, exactly as specified, looks good, runs perfectly.
Delivery took a while, but I live on an island so I'm used to that. I was actually thrilled they didn't hesitate to deliver here!
All in all a positive experience- shopping with GC is how internet shopping should be; simple, cost-effective, open, and right first time!
Everything I wanted at a price I could afford
The process of picking the specifications was easy and gave me a price that was unexpectedly low and within my budget. Unfortunately I ordered my laptop during a particularly busy time, so I had to email a couple of times to find out about how my order was progressing but I got quick and helpful replies from Jake and Dylan N and when my laptop arrived I was really impressed with how good the refurbishment was. The laptop is smart and fast and everything I wanted.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







