Gadget Centre Reviews 1,255

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often arrive looking and performing like new, even when reconditioned. Many found the ordering process straightforward and appreciated the ability to customize specifications, leading to products that perfectly met their needs. The value for money, especially when compared to new items, is frequently highlighted, alongside efficient delivery services and good communication throughout the process. However, some customers also noted occasional issues with delivery times, which sometimes extended beyond initial expectations. A few people experienced minor cosmetic imperfections, such as tiny scratches, or received products with older specifications than anticipated. There were also isolated reports of issues with accessories or, in rare cases, significant product malfunctions, though these were often resolved by the company.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with their refurbished... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with their refurbished... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the ease of ordering, prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, consistently expressing satisfaction with the value received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the cond... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I got to choose exactly what I needed from my laptop, and was then sent a brilliantly performing laptop that looks like new. Following a really bad experience with Back Market, I was so glad I came a... See more


Company details

  1. Computer Store

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

New laptop

Having used an old PC running w7,the laptop from the GC is a delight.Very quick service,well packaged and exactly what I wanted.Couldnt fault them .

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly service

Very friendly service, I did purchase at Christmas therefore was a little slower but that I think was down to demand. Laptop is good not as fast as I was expecting but dose everything this type of unit is supposed to do.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Laptops

Very reasonably priced, Excellent quality and EXCEPTIONAL CUSTOMER SERVICE.
I had some issues (Cosmetic) with the laptop. The laptop was replaced immediately without any fuss at all. One of my IT industry friend was very impressed with the Laptop.
I have been using the Laptop for over 6 months now and finally decided to share this review. I Highly recommend this company.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

100% rip off

Sold me a laptop with an obsolete processor and a superseded OS, which couldn’t be updated owing to the obsolete processor. They knew this. Also the battery lasted 20 minutes the first time I used it not plugged in. Absolute rip off. Hard avoid.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

It was so easy to spec my laptop

It was so easy to spec my laptop, with the build process very transparent and easy to follow. Despite ordering during the Xmas holiday, my laptop arrived early in the New Year. Great service from a great company.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

All good. Can't fault.

Ordered a specific laptop to replace my hp PC. The little laptop is more than enough I need for general use. I won't go into the spec but the price for the spec was brilliant. It looks like new! The process of ordering couldn't be simpler. Highly recommended. Cheers.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Laptop purchase

I recently ordered a highly specified laptop from this supplier on 3/12/25.
It was delivered on 12/12/25, which I thought was pretty good considering the time of year.
I decided the laptop wasn't for me, for reasons not related to quality.
Feedback from the company was excellent, and I received full instructions on how to return the item. Thank you Jake and Dylan.
I received a full refund on 30/12/25.

Great company to do business with, and I wouldn't hesitate to deal with them in the future.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Very pleased with my order and the communication and ease of placing an order is excellent. An immaculate laptop was sent according to my upgraded spec at great value and has a 3 year warranty.

Would highly recommend.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

Same as most... delivery time, BUT READ POST

When I found this link to the gadget centre, I was dubious about it ....I read loads of reviews and decided to give them a go. I love the Dell that I got sent, it does everything asked if it. It's fast and great for my video editing, so on that front it would be a 5 star review, but what let's it down is the delivery time. I have no problem waiting...top of my head, I think it was just over a month until it arrived. Their info when purchasing states considerably less time. If you changed that in your promotional info, then people would know there is demand and that there will be a wait for their laptop. I emailed once as you start to think something dodgy is going on....but the truth is, they are busy doing lots of orders....and this is fine as well, just make it known and give the real "wait time" when people order. To be clear, this is a genuine firm, great product, just a long wait for delivery, but I would 100% order again as what you get for the price, is brilliant. Thank you for my laptop.I urge anyone to use this small business.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

A very bespoke service

A very bespoke service, I was able to build my own laptop so that I could get exactly what I needed without having to negotiate any of the 'big sell' tactics that you get from the bigger companies. The process was easy and the laptop arrived in good time.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Give Gadget-Store a Miss

I bought an iPhone off Amazon. Dec 6 2025. Said it would arrive Dec 13-16 2025. On Dec 12 2025 I got email saying they’d tried to deliver it at home but I wasn’t at home. Not true, I was and they didn’t. After that a succession of emails resulted in nothing. I tried to cancel but couldn’t. I asked for refund but was denied. I then asked for delivery to Evri shop locally. Yes, Evri! Had I known it was Evri I’d never have ordered it. Long story short, Evri says it’s been delivered now to collection point. Collection point says No it hasn’t. I’m no further forward. Gadget-Store is refusing my refund because the item has been delivered. It hasn’t. It’s probably for sale on EBay right now! I’m not actually sure that Gadget-Store exists. Companies House says it ceased to trade months ago. In that case, why is Amazon allowing it as a third party seller? I’ve only discovered this today. Be very careful in who you trade with on Amazon. By the way, Amazon itself has been of no use at all. Also, I’ve not been able to post a negative review about this seller. Mmmm! Something fishy in the house of Denmark!!!!

January 5, 2026
Unprompted review
Gadget Centre logo

Reply from Gadget Centre

I'm sorry to hear you had an awful experience with that company. I just wanted to clarify that this isn't the same company, we are a Refurbished Laptop Business- here's the link to our website- https://www.gcentre.co.uk/
Please keep in mind that there is other businesses with similar names.

Kind Regards
Gadget Centre (UK) LTD

Rated 5 out of 5 stars

Great experience

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell.
Same spec machine was 2 to 4 times the price if bought new from Currys.
Delivered as expected within 5 days and good communication at each step of the process.
Worked straight out of the box and looks like new.
First time using Gadget Centre, would definitely recommend them and would use again.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Superb after sales service

I purchased a laptop that developed a minor fault. The after sales service could not have been better so not only a great product but superb after sales service. Magnificent

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the laptop

Really happy with the laptop. There was an issue with the charging cable but a quick email to their customer services and a new one was forwarded out that day. Would highly recommend Gadget Centre for those looking to order a bespoke laptop.

January 4, 2026
Unprompted review
Rated 4 out of 5 stars

better communication required

the laptop when it arrived appeared to do all we asked of it, however the delay in shipping and and lack of notification was troubling. that said it came and so far we are happy

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

How internet shopping should be!

I ordered a reconditioned laptop, the second from Gadget Centre. As before, exactly as specified, looks good, runs perfectly.
Delivery took a while, but I live on an island so I'm used to that. I was actually thrilled they didn't hesitate to deliver here!
All in all a positive experience- shopping with GC is how internet shopping should be; simple, cost-effective, open, and right first time!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Everything I wanted at a price I could afford

The process of picking the specifications was easy and gave me a price that was unexpectedly low and within my budget. Unfortunately I ordered my laptop during a particularly busy time, so I had to email a couple of times to find out about how my order was progressing but I got quick and helpful replies from Jake and Dylan N and when my laptop arrived I was really impressed with how good the refurbishment was. The laptop is smart and fast and everything I wanted.

December 31, 2025
Unprompted review

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