Gadget Centre Reviews 1,255

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often arrive looking and performing like new, even when reconditioned. Many found the ordering process straightforward and appreciated the ability to customize specifications, leading to products that perfectly met their needs. The value for money, especially when compared to new items, is frequently highlighted, alongside efficient delivery services and good communication throughout the process. However, some customers also noted occasional issues with delivery times, which sometimes extended beyond initial expectations. A few people experienced minor cosmetic imperfections, such as tiny scratches, or received products with older specifications than anticipated. There were also isolated reports of issues with accessories or, in rare cases, significant product malfunctions, though these were often resolved by the company.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with their refurbished... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with their refurbished... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the ease of ordering, prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, consistently expressing satisfaction with the value received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the cond... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I got to choose exactly what I needed from my laptop, and was then sent a brilliantly performing laptop that looks like new. Following a really bad experience with Back Market, I was so glad I came a... See more


Company details

  1. Computer Store

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company.
Super Laptop supplied for an incredible price. And we're saving e-waste.
Good communication throughout.

December 25, 2025
Unprompted review
Rated 3 out of 5 stars

Pretty Good

From order to delivery was quoted as 3-7 working days; this actually took nearly a month and I had to chase them as they did not keep me informed.
When the laptop arrived, it was smaller than I expected, which was disappointing as I wanted to use it for gaming and my eyesight isn't what it used to be!
However, the quality and performance of the laptop are superb and I have no complaints. I feel I've got a lot of laptop for the money I paid and so I would recommend.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Great Company!

Was a little sceptical at first as they were offering High Spec reconditioned Laptops at a fraction of the new cost, but I did my research and placed an order for a high spec laptop. I have to say I couldn't be happier! Delivered in days and it’s a great Laptop and a fantastic upgrade from my old one. It also looks good with the vinyl wrap to protect it and everything is working as it should and it was set up perfectly for me. I added a 3-year warranty for peace of mind for less than a cheap night out on the booze! Would highly recommend as they offer a first class service from ease of choosing my specification, to ordering to delivery. A+++++++

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great 1st laptop for my son, V. Impressed.

Trusted these guys to build my son’s first laptop. So pleased with the result. Great spec for price, will do exactly what we need and at a great price (inc 3 year warranty). Also love the reconditioning of the appearance which made it extra special as a present. Early days but other than the lack of a thousand bits of paper and fancy packaging there’s no way to know it’s not brand new. A little bit of recycling also helps my conscience.
Would 100% recommend.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Well worth the money.

From the very first time I purchased my laptop. Service been outstanding,was delayed but not gadget center fault but carrier. Arrived well packaged looks brand new works superfast.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Spot on

Ordered the spec I wanted and received exactly what I wanted at an affordable price. Would definitely use again.

December 17, 2025
Unprompted review
Rated 2 out of 5 stars

I cannot recommend Gadget Centre

I cannot recommend Gadget Centre. They advertise as 3-7 working days but in my case and I know others the laptop was not shipped until the 20th working day. I was slightly surprised by the size of the screen of the laptop but it will suffice. I fed back about the state of the charger itself but although ticketed did not get a response.

I had also ordered a rechargeable mouse but that did not arrive for an other week.. I could quite conveniently ordered one overnight from elsewhere. They did not offer a credit option instead.

Phone line was not available at least from when I placed my order in mid-November and general reply to emails was poor.

I am sorry but will not be using Gadget Centre again.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered on time

Delivered on time, wifi fast same as ethernet, starts quickly looks good, paid £360 with 3 year warranty would have paid around £600 for similar laptop,would recommend.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service, great kit

Had some trepidation at first but ordered a reconditioned laptop with hi-spec specifications.
Couldn't be happier! Delivered in days and now all my music files are safely stored and backed up!
3 year warranty too for less than the price of a Nando's!

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

This review is for my latest order. From placing the order, it took over 5 weeks of me contacting and chasing to finally get the laptop delivered. First impressions of the laptop looked promising and it fired up as expected. Then the interesting part, windows then starred stating it could not carry out updates due to processor not being supported. A 7th Gen processor was installed and these are not supported for Windows 11. On contacting Gadget Centre I got standard responses trying to fob me off. I am aware you can use 3rd party software etc to get round this but when buying a product I would either expect this to be advertised or I expect a laptop that works and can install required updates. Overall not a great experience receiving an older product than my previous order a few years before.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

I'm very pleased with my laptop

I'm very pleased with my laptop, the things a flying machine compared with my old one, it looks new, it works like new, it costs much less then new. I arrived nearly a month after I ordered it, so maybe take long delivery into account when ordering.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Well Happy

Had been looking at reviews for Gadget Centre for several months after the advert kept catching my eye on Facebook. Already had a Asus 17in which was to slow and heavy for photo editing.
Decided after about 6months to take the plunge, and filled in the forms, not knowing what to expect as always walked into major stores previously and bought what was given to me!
Upon payment, received receipt by email and brief description of specs and the process.
The nail biting part was waiting to hear anything, nothing for 2 weeks, then an email about delivery.
Laptop was very carefully packaged and delivered.
After been opened and setup it has been the fastest and quietest laptop i`ve ever had and photo editing and anything else is ten times faster. Very Very Happy and well worth the money.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the laptop so far

Very pleased with the laptop so far. Excellent value and great condition for a refurbed unit.
Configuring and ordering is very straightforward.
There was a delay due to supply of parts, however this was explained and wouldn't detract from the 5 star review. Thanks!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Really is an excellent product

Really is an excellent product. Delighted that my refurbished Dell has arrived. Easy to set up.
Great company and I highly recommend them.

Came really well packaged. 3 year warranty is reassuring.

DH

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant concept and brilliant service

Love the concept of recycling old laptops and being able to "build" one to meet my needs. Found it very straightforward to order and am so pleased with my reconditioned Dell laptop! It's superfast and is just what I wanted! Highly recommend this great little company.....well done guys!🙂

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Great customer service and item was as described when it arrived. Well worth the cost and my new go to guys in the future

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing value

Needed a new laptop and even during the sales a decent spec is pretty costly. Im a sceptic by nature and this deal seemed way too good. So glad I took the risk. A custom built laptop at high spec for an amazing price. OK it took 3 weeks to get to me but well worth the wait. Totally happy with what I've got and great service too.

November 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look