gear-up.me Reviews 

I highly recommend gear up pc. I was so confusing about what i gonna get i dont know much about pc so gear up pc helped me specifically thanks lidel from gear up pc to help me

The best, thank you sir lidel for assistance. Found the computer that my husband loves.

Very fast response,super happy with the service

for anyone ordering from Saudi Arabia be careful there are big difference in prices from currency to currency also they have a ton of hidden fee they will not tell you until your package arrived also they make you pay the VAT twice .

Let me save you the time and effort of going through any other review. This is all you're gonna need to read to know what you're going to expect from this business.

I have a very serious issue with trusting online payment especially when it costs as much as monthly rent in some places, I read through pretty much every good and bad review gear-up had. Yes, some 5 star reviews looked "fabricated" or what not, but there were genuine ones. I also read the 1 star reviews thinking that the store had actual malpractices going on but I just found out that most, if not all, of those reviews were brats complaining about some issue they created and were playing their "privileged" card to make people fix it for them (trust me, I read pretty much all 1 star review and gear-up's responses to them).

So I decided to take a chance but before I did, I sent Lidel (the person I contacted about my rig) about 40+ emails just asking questions and changing parts and so on... At first I had a build in mind including a gpu which was about 4000 aed out of budget, I let Lidel know that I didn't have that kind of money and he got back to me within an hour with an updated list of parts which had 0 compromises on performance and dropped about 3500 aed from the original price. I managed to land a 3060 on a local store for as cheap as I've seen it since the shortage started, and I emailed him again for as long as 35 or so emails just asking questions and checking availability and discussing all these things and never has he been fed up or complained or told me I was wasting his time.

Once I got enough money to get the build, I emailed yet again this time emails spanning over 80 mails going back and forth. By the time Lidel got all the parts and the payment went through he explained that it might take time since there were many requests that had been placed before me, which I respect since he didn't prioritize anyone over anyone. After the build was finished we ran into several issues concerning the motherboard BIOS and he let me know instantly and gave me every option there is to rectify it by switching motherboards or wait for a new one, and took the time to advise me which was best with 0 compromise on aesthetics or performance.

The pc was expected to arrive within 9 days, it got to me in 7 days (not counting holidays and weekends) and if it wasn't for the mb issues it would've been 5 days. The pc exceeded all my expectations, but taking into consideration I'm upgrading from an intel pentium E5800 Radeon HD 6450 to a ryzen 5 5600x RTX 3060, I'm still overly satisfied with the service I got.

I should point out, after confirming the build, Lidel contacted me several times to keep updated and sent me a few pictures and a video to show me if it was up to standard, and even offered free cable mod sleeving as compensation (which made the build look 10x more beautiful than it already is)

If anyone is looking through the reviews trying to decide wether or not to go with gear-up for your first or 100th build, you won't find any better. To prove it I sent a few near by stores the same parts to see if anybody would match the price but every single one of them was over a 1000 aed more expensive than gear-up.

(I'll try to post pictures on google reviews)

I would like to thank everyone at gear-up, especially Lidel for putting up with me for so long. Much love to you guys <3

Great experience with PC build for very reasonable price. Requested components have been found and assembly done professionally in a very fast way. Thanks Lidel for your work!

I had a problem with my graphic card.
Lidel was so helpful explaining the issue and handling the warranty process for me.
I received my computer working properly. Recommended 100%

Excellent first class service was provided by Lidel in building my son's gaming PC. I would recommend gear-up, Lidel and the team anytime for their attention to detail and professional service and recommendations. Thank you.

Team is extremely professional and helpful.

Great products, great service!

Even though I asked to build a PC in short period, they did a great job.Especially Lidel did.
If I buy another,I would ask them again

******UPDATE :
Lie , lie , lie and believe your lies .
Keep Blaming your customers for your mess-ups like you do .

For Over 100 days you kept on lying but this has to stop here and everyone has to know your are full of lies .

You talking about Support !!!
-One of call center representative told me to deal with FedEx by my own Knowing FedEx issued return !!!
-Late and sometimes not replying to my mails .

I purchased the item from your website on 16th of July
and now we are on 4th of November and I didn't get my money
nearly 4 months of emails and calls and here you have the courtesy to brag about " your so-called support " !!!!!!

FedEx didn't try to reach me, I did reach them on 28th off July and I've sent you a screenshot of me calling them and they reassured me it will arrive the next day but it didn't .But You chose to close it and continue lying like you do .
On 24th of July FedEx located the item from Riyadh To Jeddah and it kept in transit there . this doesn't mean they tried to call me for over 4 days :/ , Bluffer

this is my shipment tracking number for every one to know about your lies .

Tracking Number : 774326642528

The Problem :

Seriously this is the worst vendor I've dealt with my entire life .
They stole my money .
I ordered an item from them , and the delivery toke forever and when I couldn't receive the item fedex issued a return request to them which they replied to after nearly 40 days and after they received the item they decided to charge me for the fees of leaving the item in fedex facility and refunded my only 37% of my payment " which I didn't receive till now btw"
And they banned my from their FB page so not to post any warning comments .

Gear-up is a one stop solution for PCs. Great service, clear communication and solid advices.

Verry Fast communication, easy to access website, Lidel is verry fast feedback everytime I messge him.
The first time I used my Computer, I experience blue screen and I ask Lidel about this and says, its normal just ignore just the transition of Windows 10 and 11 issue. Overall, Everything now os fine. 11 out of 10. Thank you. And Lidel thank you also for very kind communication.

Thank you very much Gear-Up and AWESOME SHOUT OUT TO MR LIDEL!!! for helping me out, hooking me up an awesome deal and carry out my super rig!!! So if you need any rig and need to have an super awesome and great reasonable price, and great support as well... LIDEL is the name!!!

The experience was so good and very thankful to Lidel for assisting me through out the process, he was veryful even after i got the CPU. I'm also thankful for giving me the two-payment deal, really helped a lot. The CPU is working properly and i'm enjoying it! Thanks again guys!

Staff are on point on what you need and courteous specially Lidel, Jm and Arslan.
Was on a budget for my pc build and they assisted me like true professional.
Thank you gear-up.

Gear Up is where you can built your monster PC.

In only few days, Lidl has helped me to get a PC that not only matches my expectations but actually exceeds them. Furthermore, since it's my first PC, I needed lots of guidance in finding the exact components required for sim racing, in that sense Lidl also helped on every step.

Thank you so much!

Lidel was professional, flexible and very helpful.