Gear4music Reviews 

1,125
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This set of Premiere drums was purchased for recording and rehearsal use in my studio. ( I am primarily a guitarist) Really happy with the quality of the drums and hardware. Pro level, and with prop... See more

Rated 1 out of 5 stars

Ancora deve arrivarmi il mixer, è fermo alla sede UPS di Carpi da prima di Natale. Sono basito per L’ inefficienza di UPS, cambiate corriere! Se entro un paio di giorni non avrò notizie del mixer... See more

Company replied

Rated 5 out of 5 stars

Many thanks for your help in assisting my choice and for being consistent with the real product that met the expectations from the online pictures. First Timer very happy, Highly recommend!!!

Rated 5 out of 5 stars

Fair pricing and shipping costs Suprisingly enough, the shipment fare to Italy for a small package (which fits in the mailbox) was just 1€ Looking forward at buying here again

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,125)

165 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guitar case seems strong and nicely…

Guitar case seems strong and nicely designed. I haven't travelled with it yet but I feel it will keep it protected.

Downside is the delivery company they use. They first tried to state we weren't in, even though we were and nobody came by. Second time, we changed the delivery point to the post office and again they said, they were unable to deliver. We checked with the post office and no delivery truck had been round. Third time, they finally managed to deliver - 5 days later than expected. Very disappointed.

August 23, 2022
Rated 5 out of 5 stars

All smooth and perfect

Ordered a guitar that I couldn't find anywhere else. Arrived within a week. Perfect guitar and perfect packaging. I'd say everything went smoothly. No issues whatsoever.

June 16, 2022
Rated 4 out of 5 stars

rimborso per il pacco tardi

Il pacco non è già arrivato. Ho fatto l'ordine 19/5, il pacco è stato spedito il 24/5, è il 31/5 è arrivato in Italia, poi non sento nulla dal 31/5. Il data di consegna stimata è 25/5-31/5 e oggi è 6/6, quindi non so se il pacco è perso o solo in ritardo.

Edit:
Gear4Music hanno rimborsato il costo del mio acquisto, quindi sono soddisfatto con l'assistenza clienti.

June 6, 2022
Gear4music logo

Reply from Gear4music

Gentile Timothy,

Siamo spiacenti del ritardo nella consegna del suo ordine.

Il nostro servizio clienti si metterà in contatto con lei per proporle una soluzione al problema da lei segnalato.

Per ulteriori info siamo a disposizione.

Cordiali saluti,
Il team di Gear4music
MO

Rated 5 out of 5 stars

Beautiful cello case

Beautiful cello case. Came in perfect condition. Arrived sooner than expected. Case is strong and fits my Montagnana perfectly. Upgraded latches and comes with shoulder straps.

May 15, 2022
Rated 5 out of 5 stars

Nice & loud

Nice, little cabinet, bought it to go with a Joyo amp.
Nice and loud 30 watts @ 8 ohms, and I think it can go louder if you daisy chain it - it automatically drops to 4 ohms.
Celestion speaker - you can't go wrong.

April 25, 2022
Show reviews in all languages. (1,125 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look