I purchased 3 e-bykes for over 1200€, one of them arrived with a smashed headlight. I reported Geekbuying with photo and requested for a spare part but they didn't reply to my request. I think t... See more
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See what reviewers are saying
awesome portal for online shopping and have good live chat customer service. I've problem with my order pending payment confirmation. but with the great support and Quick feedback of live chat custome... See more
Very happy with the product Fiido L2 and the whole buying experience with timely support received. Waited bit long due to delivery from Hongkong. Strongly recommend that bike for anyone want an always... See more
#TR1022647283 I thought my order was lost, because there was not any status change at tracking sites from one week after the order was shipped. When I asked to find out what happens to my order, I re... See more
Gentle staff
Gentle staff, I already ordered in the past. no problems at all. The chat service will reply at your questions and will clear your doubts. Thank you!
May 31, 2017
Unprompted review
Good job !!!!!!!
May 27, 2017
Unprompted review
ordered 5 days ago and still they …
ordered 5 days ago and still they refuse to send my order because my shipping address is not the same with my Paypal address. Don't trust them they only make things difficult!!!
May 26, 2017
Unprompted review
A very trusting company,I will …
A very trusting company,I will recommended to anyone!
May 24, 2017
Unprompted review
Happy to work with!
Had conversation three times today with customer support. Everyone was very helpful and got answers to all my questions. Appreciate that!
May 17, 2017
Unprompted review
3991551
On 15/04 I bought a item on GeekBuying thought Sf Express shipping metod because is supposed include costums taxes for Europe and said about 8 days to delivery.
First: On 25/04 I receive an email of Chronopost to pay 16.90€ for costums TAX. I contact GeekBuying to know if they refund this, because is contradictory with shipping advertise and they avoid to answer the question with a template message that did not answer to nothing that i asked.
Second: With the same order i make and insurance in case of damage or lost. On 15/05 the item already should delivery the item, but it did not. So, I contact the Chonopost and they don't know where the item is, problably was stolen by their workers.
For solve this I contact GeekBuying, and they send me for second time the same templated message that did not answer to my question (the same answer to diferente questions). For sure they don't read my messages. Compared with other similar companies, I have to report this unacceptable experience of costumer service.
May 15, 2017
Unprompted review
Excellent service
Excellent service. Very polite customer care. I will buy again.
May 4, 2017
Unprompted review
Excellent Service
May 2, 2017
Unprompted review
Best company and best service
May 2, 2017
Unprompted review
Perfect livechat
I always get help online.
I am a customer for many years and I have bought a few smartphones from them. Everything works fine till now
April 28, 2017
Unprompted review
Live chat is really helpfull
Live chat is really helpfull. Solved my problem right away.
April 28, 2017
Unprompted review
awesome portal for online shopping and …
awesome portal for online shopping and have good live chat customer service. I've problem with my order pending payment confirmation. but with the great support and Quick feedback of live chat customers service, my pending order status issue has been solved. now my order will be dispatched after this weekend. This online portal has lot of branded things to buy at cheapest rate. I like this online shopping site and recommend others to try geekbuying.
April 28, 2017
Unprompted review
Nice online shopping with good customer …
Nice online shopping with good customer support and fast delivery
April 27, 2017
Unprompted review
Great customer service support on …
Great customer service support on LiveChat.
April 25, 2017
Unprompted review
Very good and promt service with live …
Very good and promt service with live chat customer service. Quick feedback and great support. Highly recommended!
April 23, 2017
Unprompted review
I am just about to order an item from …
I am just about to order an item from geebuying.com
Had some questions so I contacted an agent which was very helpful.
April 21, 2017
Unprompted review
Great customer service support on LiveChat
I contacted with online chat and the answers were quick.
Very friendly customer service.
Maybe I'll choose GeekBuying for a purchase in the future.
April 20, 2017
Unprompted review
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