I purchased 3 e-bykes for over 1200€, one of them arrived with a smashed headlight. I reported Geekbuying with photo and requested for a spare part but they didn't reply to my request. I think t... See more
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See what reviewers are saying
awesome portal for online shopping and have good live chat customer service. I've problem with my order pending payment confirmation. but with the great support and Quick feedback of live chat custome... See more
Very happy with the product Fiido L2 and the whole buying experience with timely support received. Waited bit long due to delivery from Hongkong. Strongly recommend that bike for anyone want an always... See more
#TR1022647283 I thought my order was lost, because there was not any status change at tracking sites from one week after the order was shipped. When I asked to find out what happens to my order, I re... See more
everything excellent!
good
I just found that I should cancel the order because
another family member already ordered it from different supplier and
it was on its way to the destination. The cancellation service was fast and efficient
Xiaomi Redmi 3S
my phone came without mistake, seriously deal, I am satisfied
Dodgy website and payment method
Tried ordering a phone twice on the website, they advertise paypal so I tried paying via paypal to offer myself extra protection. Order kept coming up with a 'problem' warning, contacted live chat to ensure I wasn't charged twice and they responded that 'don't worry, if we have we'll refund the money :)'. Despite my better judgement, I tried placing the order again the next day, same problem persists. I've never had a problem with paypal with any other company and paypal suggest the problem isn't with them. After this, I'm definitely not willing to put my actual credit card details into the geekbuying.com website and I'm still unable to purchase the handset. My advice is to go elsewhere.
Highly recommended
Excellent service. Very friendly and professional. I have bought many things from them and never disappointed me. They always answer my emails.
Help with aftersale
Excellent time of response, quick and nice agent who helped me to change the Item I wanted. I would recommend this company if you want to purchase products from this website.
Excellent service
Excellent service, to recommend, Very friendly and professional.
best seller
Movable ordered from that company because it has the best prices and terrible reliability. I recommend it unreservedly. The service is the best. I;m waiting my order and i will write again.
Great Company,
Good Communication and a very well run website, would recommend highly :)
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