Terrible company. They did a pending charge for $100 x 2 for my tech issue (needed help with a VBA Excel macro), when it should have been only one charge. When on the phone, the first level rep co... See more
Geeker
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I lost 40 dollars in 20 mins for essentially nothing, I promise its not worth your time.
Need a card for validation purposes is the biggest load of BS going. Then the excuse of need a card for uninterrupted viewing is the next load of utter BS. Make FREE trial mean FREE trial. It is... See more
Company replied
Thank God I decided to look at these reviews before putting in any of my card information. It's laughable to me that this company keeps trying to act legitimate and answer all of these concerns despit... See more
Company replied
Company details
Information provided by various external sources
Geeker was created because we love our classic movies, music, and books and couldn't find a site that had enough of them! We have gathered a bunch of the best titles to keep you Geeking for hours! Want to listen to awesome beats, or escape into a fantasy world of a B movie, maybe curl up with a book that takes you away to another world? We have it all, accessible at any time!
Contact info
United Kingdom
- customerservice@geeker.com
- geeker.com
People also looked at
SHAMELESS SCAMMERS
I was about to sign up on Geeker.com and then they asked my credit card info even though it would cost me nothing. I don't care what kind of excuse that is, it is a ridiculous one anyway so don't bother, there are many different ways to ask someone where they live BESIDE asking for their credit card.
I'm glad I looked it up first, I see all these bad reviews and what's worse is that Geeker is responding to them, pretending they aren't scammers, not apologising, telling people they'll pay them back, but trying to excuse themselves. They probably don't even respond to costumer service.
It's a scam, it doesn't take a genius to figure it out after reading the reviews. PLEASE BEWARE. don't give away any personal information without looking it up or if it isn't a respectable and trustworthy site like paypal or Netflix.
August 6, 2017
Unprompted review
Reply from Geeker
Hi Camile,
Thank you for getting in touch with us. We would first like to apologize for any inconvenience this matter has caused to you. Credit card information is required at registration for two reasons which are:
1: Validation purposes
2:To provide hassle free ongoing service to members who wish to continue after their trial.
I hope this information was useful, please don't hesitate to contact us if you have any further questions.
Best regards,
Geeker Customer Support
Can't complete sign up - however they still took my money…
Tried to sign up but received a message saying "Your card could not be authorised, please try another card".
Funny, they managed to charge my credit card! Then when I tried to log into their website I got a message asking me to check my email. This was as I pressed their "login" button, but before I told them any of my details!
Won't be trying them again, and will be reporting the transaction to my credit card company.
UPDATE FOLLOWING RESPONSE:
Already spoke to customer services who said my subscription had been cancelled. By who exactly? I was trying to sign up! Customer services also contradicted themselves by saying that there was an issue with my card and would need to give them new card details; and that the charges applied were only to verify the account and would be refunded in a couple of days...... so which is it?
Total scam! I've cancelled my credit card.
August 4, 2017
Unprompted review
Reply from Geeker
Hi Jimleeds,
Thank you for reaching out to us. As stated upon registration, the monthly fee 5 days later, only applies if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended. We apologize sincerely for any inconvenience that may have been caused to you. As you are stating you were charged, kindly send us an email to customerservice@geeker.com and we'd be happy to assist you.
Best regards,
Geeker Customer Support
I was tricked into signing up for this
I was tricked into signing up for this. I was intending on signing up for nfl preseason live to watch the game, was told click button to watch, then this site popped up asking for my card info, which said I had a free 5 day membership. I immediately cancelled so I wouldn't be charged but I was still charged 1.00, then 0.01. Very deceptive company. BEWARE
August 4, 2017
Unprompted review
Reply from Geeker
Hi Joyce,
Thank you for reaching out to us. The only way a member receives a charge is if they choose to make a purchase on the website. As stated upon registration, the monthly fee 5 days later, only applies if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended. We apologize sincerely for any inconvenience that may have been caused to you. As you are stating you were charged $1.00 and $0.01, kindly send us an email to customerservice@geeker.com and we'd be happy to assist you.
Best regards,
Geeker Customer Support.
Got charged $9.95 immediately for a "free" membership!
I carefully navigated their website and never agreed to any charges. I didn't even select a trial period membership. The very next day WF called and said there was suspicious activity on our card. WF by the way is great at stopping theives. i have a receipt from Geeker saying Geeker free membership, member type - Free, cost - $0, tax - $0, Total - $0. and yet the very day I typed in my credit info I got a $9.95 charge.
The canned reply you see from Geeker to all of these reviews is a flat out lie. Don't give them your credit info.
August 3, 2017
Unprompted review
Reply from Geeker
Hi Todd,
Thank you for reaching out to us. We are sorry to hear you received unexpected charges on your card. The 5 day free trial is attached to all memberships accounts. Your account would only incur charges if an upgrade, purchase or if the account isn't cancelled before the trial period expires. If you require further assistance with your account kindly send us an email to customerservice@geeker.com.
Looking forward to hearing from you.
Best regards,
Geeker Customer Support
Scammers
Scammers. They say they won't charge your credit card, but they do. Don't give these folks your banking information!
I'm not reaching out to Geeker, I'm simply warning other users to stay away from them. A Google search of "geeker credit card" should help prove the point that they've scammed quite a few people with their sleezy tactics.
August 3, 2017
Unprompted review
Reply from Geeker
Hi Ron,
Thank you for reaching out to us. The only way a member receives a charge is if they choose to make a purchase on the website. As stated upon registration, the monthly fee is applied 5 days later, this is only applied if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended.
If you require further assistance,we would be more than happy to assist. Kindly send us an email to "customerservice@geeker.com". Looking forward to hearing from you!
Best Regards,
Geeker Customer Support
Geeker charged my account just 3 days …
Geeker charged my account just 3 days after i signed up! Threw my account in disarray and I incurred charges from another company related to the non-payment due to the overdraft Geeker created. If they had honored their own terms everything would have fallen into place without issue. I'm VERY disappointed and angry. Besides that, i STILL didn't get to see Game of thrones. Which is why i tried to sign up in the first place!
August 2, 2017
Unprompted review
Reply from Geeker
Hi Leah,
Thank you for getting in touch with us. The only way a member receives a charge is if they choose to make a purchase on the website. As stated upon registration, the monthly fee is applied 5 days later, this is only applied if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended.
Since you stated you were billed within your trial period. Kindly, send us an email to customerservice@geeker.com and we'd be happy to look into this for you.
Best regards,
Geeker Customer Support.
The website is a fraudulent geeker.com
The website is a fraudulent geeker .com. it used my credit cards.
July 26, 2017
Unprompted review
Reply from Geeker
Hi Kenneth,
Thank you for reaching out to us. The only way a member receives a charge is if they choose to make a purchase on the website. As stated upon registration, the monthly fee is applied 5 days later, this is only applied if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended.
If you require further assistance with your account we would be more than happy to assist. Kindly send us an email to "customerservice@geeker.com". Looking forward to hearing from you!
Best Regards,
Geeker Customer Support
Honestly I don't see the point of …
Honestly I don't see the point of entering credit card information. Reading all these previous reviews it sounds like it's a scam. Every single one of the reviews are bad. I refuse to put my credit card information out there especially to a site where ALL the reviews are bad. I'd suggest you let people have a free trial without the card info that way we can see for ourselves if this is something we would buy and spend our hard earned money on. I feel even if the free trial is 24 hours that's better then nothing. Looking at these reviews people are not going to trust you so Geeker is going to have to do something to gain that trust back
July 24, 2017
Unprompted review
Reply from Geeker
Hi Angel, thank you for getting in touch with us .Credit Card information is needed at registration to facilitate ongoing service to those members who wish not to cancel so they would be able to enjoy a hassle free monthly service.
Accounts can be cancelled at any point within your trial period if you wish not to continue.
Best Regards,
Geeker Customer Support
** Deceptive enrolment practices!**
** Deceptive enrolment practices!**
I tried to sign up for a "free" basic membership...thought I hit all the right buttons to do so - I received a confirmation email stating I was enrolled in a premium membership that renews for $29.99 / month. I cancelled immediately - checked my bank account and these thieving B#@#@rds took 3 charges from my account. 1 for $1.00 and 2 for $.01. Their intro pages that sucked me in stated my account would not be charged at all. My recommendation: DO NOT ENROLL !
July 15, 2017
Unprompted review
Reply from Geeker
Dear Loscno,
Thank you for reaching out to us. The only way a member receives a charge is if they choose to make a purchase on the website. As stated upon registration, the monthly fee is applied 5 days later, this is only applied if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended.
We apologize sincerely for any inconvenience that may have been caused to you. As you are stating you were charged a total of $1.02, kindly send us an email to customerservice@geeker.com and we'd be happy to look into this for you.
Best regards,
Geeker Customer Support.
Another scam site
Another scam site. Whether they steal money from users or not, they do not have the rights to offer at least some of the content they say they have. I know this as a book I published is listed on the site. A thief is a thief, regardless of who they steal from.
July 15, 2017
Unprompted review
Reply from Geeker
Hello Sam,
Thank you for reaching out to us and bringing this matter to our attention.
I can confirm that Geeker carries the rights to all of the material provided on our website. As such, we would be more than happy to look into any cases of us carrying content which infringes on the rights of the owner of said content. Feel free to send us an email to dmca@geeker.com with any concerns you may have.
We would also like to apologize for any inconvenience this matter has caused to you.
Best Regards,
Geeker Customer Support
Liars
Claimed there would be no charge or foul play WHATSOEVER. Sure enough, I got a $3 fee and they set me for a $30 fee to be paid 5 days later, which they said they WOULD NOT do. Untrustworthy; thanks for making me have to cancel my debit card, forcing me to alter my card info on all of my accounts just to be safe. No excuse for this.
July 12, 2017
Unprompted review
Reply from Geeker
Dear John,
Thank you for reaching out to us. The only way a member receives a charge is if they choose to make a purchase on the website. As stated upon registration, the monthly fee 5 days later, only applies if a member upgrades by continuing the membership without cancellation, after the 5 day trial has ended. We apologize sincerely for any inconvenience that may have been caused to you. As you are stating you were charged $3, kindly send us an email to customerservice@geeker.com and we'd be happy to assist you.
Best regards,
Geeker Customer Support.
this website is flagged as fraudulent …
this website is flagged as fraudulent by google search and McAfee advisor
July 9, 2017
Unprompted review
Reply from Geeker
Hello Alev,
We are a legitimate company. To clarify your statement, we are not flagged as fraudulent. If a Google search of Geeker.com or Geeker is done, our website is displayed by Google. Providing there was any flagging, none of our information would be displayed on Google. If you created an account with us and would like to be assisted, please send us an email to customerservice@geeker.com. We would be more than happy to assist.
Best regards,
Geeker Customer Support.
Steals your money
Steals your money. Doesn't have books as promised. DO NOT SIGN UP
June 19, 2017
Unprompted review
Reply from Geeker
Dear Jessie Irving,
The only way a member receives a charge from us, is if they agree to make a purchase on the website. We're sorry to hear that you were unable to find the particular books you were looking for. Sometimes people are redirected to our website without our knowledge and under false promises for content that we do not have. If you experienced this, kindly contact us at customerservice@geeker.com with the name of the website or the link that forwarded you to us so we can resolve the issue. Your help is much appreciated.
Best regards,
Geeker Customer Support.
Geeker offers free membership
Geeker offers free membership, but you have to give up your creditcard info. Yeah... as if...
A Geeker worker responded saying that it's "in case you need to buy something". Well, then I will buy it then, and you could add the possibility of using PayPal and other secure payment options.
If Geeker is a real website, they would offer these options - anything to prove that they are legit. Not doing so kinda indicates that it's not legit.
Don't chance it.
Response from Geeker
"Thank you for reaching out to us. Credit Card information is required for validation purposes. We do offer a free membership, as well as subscription memberships. The only way a member receives a charge to their card, is if they choose to make a purchase of an upgrade on the website. We are a legitimate website. Presently, our system only facilitates Credit Card registration; however, we are looking into having other payment methods added to our website. "
What exacly are you validating? Why on earth should you care who I am, when Netflix, HBO, or any larger players doesn't?
Seems exceedingly fishy that you need validation for something like this.
Not only that, I am validated through other secure platforms, such as PayPal. That should be sufficient for you.
Giving out credit card info is really, really dangerous.
May 31, 2017
Unprompted review
Reply from Geeker
Dear Louise Birk,
Thank you for reaching out to us. Credit Card information is required for validation purposes. We do offer a free membership, as well as subscription memberships. The only way a member receives a charge to their card, is if they choose to make a purchase of an upgrade on the website. We are a legitimate website. Presently, our system only facilitates Credit Card registration; however, we are looking into having other payment methods added to our website.
Best regards,
Geeker Customer Support.
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