Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... See more
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Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process. I had concerns with a web page that looked like the old pop ups from a dial up but... See more
Super fast delivery and the diagnostic tool was well packaged along with a couple of nice treats
I received two very chewy tasty packets of Haribo from yourselves this morning Whilst I prefer a nice piece of fruit the afformentioned chews were not welcomed by all who tasted them Both pa... See more
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely zero issues
Absolutely zero issues, about the best dispatch email I've had so far. Gave me a good laugh.
Paid for the cable, got the dispatch email, cable arrived like they said it would, even came in a nice hard plastic box lined with foam to keep it in good condition.
Bought a service interface for my…
Bought a service interface for my scooter to check fault codes.
There are many out there but chose this one from a youtube vid.
Price was good and got delivered in a few days.
Works well and instructions ok.
But there are lots of YouTube vids on how to use it but it's simple enough.
A company that values its customers and proves it.
My experience with this company is of great communication and they are always helpful. Having been in business myself for nearly 30 years I learned early on that the best companies to deal with are those that deal with any problems or concerns promptly and effectively. Gendan is among the best.
Excellent customer service…
Excellent customer service with next day delivery included in the price, great communication throughout order process, I will definitely use this company in the future for my diagnostic needs.
Excellent company to do business with
Brilliant communication from the start,easy website to navigate,probably the best online company I have dealt with,and very competitive prices what more can I say.Thank you excellent service.
Great people to deal with
Great Products, really great communication (with a great sense of humour), great prices. Fast delivery.
100% recommended.
Great all Round
Communication was great, package was dispatched and received very quickly. With an amusing message and a treat in the package, I will definitely use you again. Thank you!
They were very kind and communicative
They were very kind and communicative, order was shipped out fast and arrived quickly. Also got a bag of Haribos in my package which was very sweet of them. Would recommend buying from here.
I firstly contacted Gendan regarding a OBD
I firstly contacted Gendan regarding a product and they never pushed it on me . They offered good advice { Mike } so i took it onboard and looked into the product. Was well worth it.
100% 5 star reviews... really?
You really need to experience dealing with these awesome people to fully appreciate how they ended up with 100% 5 star reviews. The whole experience really puts other companies to shame. Keep up the excellent work.
Great company to deal with
Great company to deal with, product was quickly shipped and a nice personal touch added in the accompanying paperwork, along with good follow up service for any query, would definitely recommend.
Product was good quality.
Parcel arrives.
I received the parcel exactly when it was supposed to arrive and the packaging was excellent.
I had previously received a humorous e-mail.
You won't regret it 👍🏻
Purchased an NT530 from Gendan, received it today. Was packaged really nicely by their 'Swedish packaging specialist' 😂 and it's a lovely bit of kit. I fancy myself as a bit of home mechanic and it suits my needs perfectly. Delivery was quick and I was updated every step of the way. Can't recommend these guys enough 👍🏻
If you're still not sold they chuck in a couple packs of Haribo to sweeten the deal 👀
Very happy customer
Good price, easy to place order, kept informed about progress, fast delivery, well packed. Very happy customer.
Excellent service = happy client
Goods arrived very fast and I was informed about the progress in real time.
Very secure packaging - happy client
Top guys!
Bought a diagnostic cable, very good quality and speedy delivery!
Excellent company
ordered from Gendan and was delivered next day excellent customer service and knowledge of the product I required highly recommended and will use again and free sweets brilliant thank you
Excellent after sales service.
The after-sales service when there was a software problem with the product I bought was first class. They not only offered to refund the product cost but also lent me a higher specification product so that I could complete the task in hand.
Fantastic company, just when you need one.
Excellent company to do business with, I received my Foxwell scanner within days. I realised I had ordered the wrong one, phoned them immediately and they exchanged it instantly. The scanner sorted the problem with my Honda, something of which the Honda dealer failed to achieve. I would certainly recommend using this company to anyone. The fault code readers are well made, excellent features for the money, well packaged up, and very quick delivery. Everything a motorist encountering problems needs.
Fast Shipping - Excellent distributor
We recently purchased the "Ross-Tech VCDS HEX-V2" for our VW Touareg and had a great experience with the distributor. Communication was excellent from the start, and we appreciated the thoroughness of the initial email we received. The product was shipped quickly and arrived in great condition. We highly recommend this distributor to others in the market for automotive tools.
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