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Rated 5 out of 5 stars

Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... See more

Rated 5 out of 5 stars

Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process. I had concerns with a web page that looked like the old pop ups from a dial up but... See more

Rated 5 out of 5 stars

Super fast delivery and the diagnostic tool was well packaged along with a couple of nice treats

Rated 5 out of 5 stars

I received two very chewy tasty packets of Haribo from yourselves this morning Whilst I prefer a nice piece of fruit the afformentioned chews were not welcomed by all who tasted them Both pa... See more

Company details

  1. Automotive Repair Equipment Wholesaler

Information provided by various external sources

Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

446 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Looking at all 5 star reviews usually…

Looking at all 5 star reviews usually can only mean one of two things. 1 “these are all fake” or 2 “this company is epic”. Well, I can happily say that it is not the former. I placed an order for a Bluetooth OBD thingy and not only was it packed by the warehouse elves it arrived about as fast as I could download the app to use it with.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Gendan

After a comprehensive search for the item I wanted and the software manufacturers recommendation I chose to purchase my OBDLINK CX from Gendan.
The site is easy to navigate and use. The communication from Gendan was very good and quick delivery was pleasing.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Foxwell NT 530 Multi-System Scanner

I had decided to buy one of the pro scanners, but I was not quite sure if it fully covered my needs, so I phoned up to discuss what I required and they directed me to the NT 530 which gave me more detailed and in depth coverage of the particular brand. I have used it and I am delighted with its features and coverage. Incidentally it was a lot cheaper as well.
Also the scanner arrived next day.

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Good price & quick service!

I bought a "OBDLink LX EOBD OBD-II Bluetooth Interface" device specifically to link my 2019 Triumph Scrambler 1200 via bluetooth to my android phone. I then used the TuneECU app to be able to read codes & to alter the service interval on my bike.
I found the OBD Link LX to be cheaper than anywhere else at Gendan. I found their service to be prompt & thorough. They sent me progress reports on my purchase & they delivered the item relatively quickly. Thank you.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Foxwell NT530

Purchased a Foxwell NT530 to sort a couple of issues on my Land Rover DS. The unit was a great price, ordered online after hours on a Tuesday and received on the following Thursday lunch time. Communication throughout was spot on, and their update emails are a refreshing literary masterpiece! These are nice people to deal with and do what they say they will do - highly recommended!

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

MultiECUScan adaptor cables

I ordered some adaptor cables to use with MultiECUScan, for my Fiat and they came promptly, with plenty of info on progress with a sense of humour added. To add to all that, they work perfectly. Richard

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Ross-tech Hex-V2

I needed to sort some problems with a VW Touareg so I bought the Ross-tech Hex-V2 home user package from Gendan, mainly because they offer free postage whereas other UK suppliers don't!
It turns out that their customer service is brilliant as well, so I wouldn't hesitate to recommend them.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company to deal…

Absolutely fantastic company to deal with and I'm not easily impressed. Recently ordered my third VCDS adapter from them, on behalf of a family member. Super fast postage and really excellent communication (something which I find sorely lacking today). Hand on heart you simply won't find better.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Your Kung Fu is strong…

Great product, great price and an outrageously funny sales delivery update - you clearly have a sense of humour, which is increasingly rare and was much appreciated!

The actual product was beyond useful and helped me both manage OBD II and Porsche diagnostics and gives me some ideas as to how to solve an intermittent sensor issue I am having. Perfect!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing sense of Humour

Firstly, the dramatic dispatch email i received was just wowww... applaud for the person who came out with this. I just had a smile going on while reading the email. I havent received anything yet however amazing sense of humor . Great work

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Does what it says on the box

I recently purchased the MultiECUScan Multiplex package which I found easy to install the software for.
I had a query after using it for the first time which their customer service department gave me the answer directly from my contact with them.
Brilliant piece of kit.

April 24, 2023
Unprompted review

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