Really easy to complete the necessary details and choose the level of cover required. General Accident came up as one of the cheapest on Confused.Com and was about £150 cheaper than my current insure... See more
Company replied
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Review summary
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The access to GA was via Go Compare which was very straight forward and easy to fill in details. The Ga additional information to complete the quote was a bit tedious but if taken slowly was quite eas... See more
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After trailing for a while on looking at various companies to make a change from Admiral I opted for GA on both price and reputation. The process then became simple and straight forward with clear cos... See more
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Unfortunately, for various reasons. I allowed my policy to expire. GA could not re-instate the existing policy and I had to apply for and accept a new quote. Whilst the on-line application was both ex... See more
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4.5
Excellent
5K reviews
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Reply from General Accident
Your review truly brightened our day! ☀️ Thanks for the 5‑star rating 💙
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Quick and easy to set up my insurance
February 23, 2026
Reply from General Accident
Huge thanks for the 5 stars! 🌟 We're grateful you took the time to share your experience.
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Really easy
Really easy to complete the necessary details and choose the level of cover required. General Accident came up as one of the cheapest on Confused.Com and was about £150 cheaper than my current insurer...and had a lower excess.
Hopefully I won't need to comment on their service over this next year!
February 23, 2026
Reply from General Accident
Hi Jeff,
Thanks for leaving such a helpful review! 😊
Brilliant to hear you found it really easy to complete your details and pick the level of cover you needed. And it’s always a win when we come out as one of the cheapest on Confused.com, especially being around £150 cheaper with a lower excess, great saving! 💷✨
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Hi Colin,
Thanks so much for sharing! 😄
Brilliant to hear you found everything clear and easy to use, that’s exactly the experience we want for you! 🥳
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Thank you for your review, Dorothy! 😊
So glad you found it easy to take out a policy, simplicity is the goal! ✔️✨
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com General Accident Social Team
quick and clearly set out online application
quick, efficient on line application, set up and payment and clearly set out options made selecting add on's easy.
February 23, 2026
Reply from General Accident
Your lovely review really brightened our day! 🌟😊 Thank you for taking the time to share your experience. We’re here if you need anything!
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Thank you for the wonderful 5‑star rating! 🌟
We're thrilled to know you're happy with the service you received. Your support means the world to us. If you ever need anything, we're here to help! 🤝
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Straight forward and easy to use
February 22, 2026
Reply from General Accident
Thank you for sharing your experience ⭐
It’s great to hear that everything felt straightforward and easy to use. That smooth, no fuss journey is exactly what we want you to have whenever you’re sorting your cover, and it’s lovely to know it all worked well for you. 🤝
General Accident Social Team
Reply from General Accident
Thank you for sharing your experience ⭐
It’s lovely to hear that everything was done in such an easy and smooth way for you. That simple, effortless journey is exactly what we want you to feel when you’re getting things sorted with us, and it’s great to know it all came together just as it should.
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Superb Cover
Nice and easy, click and go procedure.
Better price than the insurer i was with for years.
It ticked all my needs for insurance.
February 22, 2026
Reply from General Accident
Thank you for sharing your experience ⭐
It’s brilliant to hear that the cover ticked all your needs and that the whole process felt like a simple click and go. Finding a better price than the insurer you’d been with for years is always a great feeling, especially when the switch is so smooth. That mix of strong cover, good value and an easy journey is exactly what we want you to have. 🤝
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
We're glad to have you as part of our General Accident family! 💚
General Accident Social Team
Quite straightforward
I found this company more straightforward than some other online insurers
February 21, 2026
Reply from General Accident
Thank you for sharing your experience ⭐
It’s lovely to hear that you found things more straightforward with us than with other online insurers. That sense of clarity and ease is exactly what we want you to feel when you’re getting everything sorted, so it’s great to know it stood out for you. 🤝
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Thank you for sharing your experience ⭐
It’s great to hear that the price, excess and cover all felt right for you. And when the quote questions are easy to navigate, it makes the whole process smoother from start to finish. It’s lovely to know that everything came together in a way that worked well for you. 🤝
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Hi Les,
Thank you for the great feedback! 😊
Really pleased to hear it was a quick and faultless transaction — that’s exactly what we love to deliver! 🌟
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com General Accident Social Team
Thought it would be difficult to sort…
Thought it would be difficult to sort out online, but found it very easy. Thanks
February 20, 2026
Reply from General Accident
Hi Alan,
Thanks for the awesome review! 😄✨
Love that you thought it would be tricky but ended up finding it super easy to sort online, always a win! 🎉🙌
Thanks again for choosing us! 🚗💛
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com General Accident Social Team
Worst insurance experience I’ve ever had!
Without prejudice.
Awful service, staff have no knowledge of their product and do not know how to deal with issues, over 10 calls & 3 emails and I still do not have online access to an online insurance account!!! Imagine if I needed to claim!! Also they breached GDPR rules sent me someone else’s email with their name and contact details so that person may have my mobile number and other details too!!!
February 20, 2026
Unprompted review
Reply from General Accident
Hi Julie, thanks for taking the time to get in touch. We can see how concerning this is to still not have access to your account, and we'd absolutely love to help get this sorted for you.
Please use the link below to get in touch with our team, they'll be able to look into what's happened, and address your concerns 🤝
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Very straightforward
February 20, 2026
Reply from General Accident
1. Thank you so much for the 5 stars! We really appreciate your support 💙
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Hi Mr. Blackford,
Love;y to see your kind feedback!
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
Reply from General Accident
Hi Richard,
That’s wonderful to hear! 🎉 We’re so pleased you found the whole process fantastic and seamless, and that you’re happy with your deal. Making things smooth and simple is exactly what we strive for! 🚗
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
It was easy to complete the quote
It was easy to complete the quote; you cn ask for no more than that
February 18, 2026
Reply from General Accident
Hi Sue,
Really appreciate your feedback! 🙌
Great to hear the quote was easy to complete — that’s exactly what we aim for.
Customer service 👉 help.generalaccident.com/contact-form Claim support 👉 generalaccident.com/our-cover/making-a-claim FAQs 👉 help.generalaccident.com
General Accident Social Team
Compedative prices
Their customer support were very helpful and online site easy to understand
February 18, 2026
Reply from General Accident
Thank you for sharing your review John!⭐
It’s great to hear you found the prices competitive, and even better that the customer support team were helpful when you needed them. You also mentioned how easy the online site was to understand, and that’s exactly the kind of smooth, stress‑free experience we want you to have.
Customer service 👉 help.generalaccident.com/contact-form
Claim support 👉 generalaccident.com/our-cover/making-a-claim
FAQs 👉 help.generalaccident.com
General Accident Social Team
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