Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... See more
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See what reviewers are saying
My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more
It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more
Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more
Company details
Written by the company
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Contact info
Boulevard Faro Shopping Center, 35100, Canary Islands, Spain
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service and pricing
Excellent service and pricing. Have been a customer for a few years. Would highly recommend
Excellent sales staff and very helpful…
Excellent sales staff and very helpful in selecting a watch
A beautiful clean fresh shop with beautiful jewellery and people who work there
A beautiful clean fresh shop with beautiful people who work there and beautiful jewellery. Loved the experience staff were so friendly and helpful, and my ring is gorgeous. We will return for sure. Thank you lovely people.
Kind regards.
Sharon
Polite and nice staff at Puerto de…
Polite and nice staff at Puerto de Mogan shop.
Friendly staff
Excellent service
Excellent service, I am so happy with Gucci Watch! Thank you
Excellent
I have been buying my jewellery from you this past 15 years and would not go elsewhere.
Wonderful shop with beautiful pieces
Wonderful shop with beautiful pieces! Truly recommend it since they have great products with great prices!
Great shopping experience in Mogán
Great shopping experience in Mogán, Gran Caneria. Proper attention and service from the manager and his sales assistant.
Very happy with our purchase and will visit again.

Reply from Geneve - Relojes y Joyas de Lujo
Great shop
Great shop. Lovely people. No pressed sales.
Look at leisure and of you find what you want the staff will ensure perfect service.
Very relaxed atmosphere and great to do business with.
Will definitely be back later this year.
Warm welcome and wise advice
Warm welcome and wise advice
Very nice persons there
Fabulous Customer Service in Puerto…
Fabulous Customer Service in Puerto Mogan - highly recommended
Very pleasant company to deal…
Very pleasant company to deal with.especialy
Kumar first class man 5 stars always
Hello
Hello, all perfect, I have bought tag Heuer watches at you. All always perfect!!!!
Next time I buy again at you
Very good service
A first class service
A first class service from Kumar Vaswani in the Meloneras shop, hospitality and attention to detail from Kumar.
I will definitely use again.
Very good advice!
The employees provide best consulting services and custom care. We were really pleased and I'm very happy with my beautiful watch. We will be back again.
Best regards Dianne von Dombois
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