Geneve - Relojes y Joyas de Lujo Reviews 462

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... See more

Rated 5 out of 5 stars

My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more

Rated 5 out of 5 stars

It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more

Rated 5 out of 5 stars

Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more

Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great shopping experience in Mogán

Great shopping experience in Mogán, Gran Caneria. Proper attention and service from the manager and his sales assistant.
Very happy with our purchase and will visit again.

June 10, 2019
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you very much for your nice words Mr Wells.

Rated 5 out of 5 stars

Great shop

Great shop. Lovely people. No pressed sales.
Look at leisure and of you find what you want the staff will ensure perfect service.
Very relaxed atmosphere and great to do business with.
Will definitely be back later this year.

June 5, 2019
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, all perfect, I have bought tag Heuer watches at you. All always perfect!!!!
Next time I buy again at you

May 28, 2019
Unprompted review
Rated 5 out of 5 stars

A first class service

A first class service from Kumar Vaswani in the Meloneras shop, hospitality and attention to detail from Kumar.
I will definitely use again.

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

Very good advice!

The employees provide best consulting services and custom care. We were really pleased and I'm very happy with my beautiful watch. We will be back again.
Best regards Dianne von Dombois

May 27, 2019
Unprompted review

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