Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... See more
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See what reviewers are saying
My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more
It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more
Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more
Company details
Written by the company
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Contact info
Boulevard Faro Shopping Center, 35100, Canary Islands, Spain
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
Good and personalised service
I was happy with the service I got, it was good, personalised and professional.
Very nice people
Great service
Very nice sales manager, super happy wijt our purchase

Reply from Geneve - Relojes y Joyas de Lujo
we both ring and you twice renoveted…
we both ring and you twice renoveted it and after our holiday one month we were waiting for it.

Reply from Geneve - Relojes y Joyas de Lujo
Excellent service in a completely…
Excellent service in a completely relaxed atmosphere. I was in beach clothes, but the concierge, Sanju, treated me with the utmost respect.
Very happy with my purchase.
Sam Hogg.
Herts.
Simply the best
Watch selection is great
Watch selection is great, staff are friendly but seem a little bit insincere
Fantastic service
I travelled from the UK and very nearly…
I travelled from the UK and very nearly bought my watch in Duty Free. So glad I didn’t! Got to Mogan and after visiting the shop twice and realising it was the best in Mogan I bought my new Tag Carrera. I was looking at an Omega and a Rado but chose the Tag based on the advice and very personal service provided by the young lady in the store. Superb customer service and very helpful. 10/10
Fantastic service and very…
Fantastic service and very professional. I would definitely purchase from there again.
Excellent experience
Excellent experience. Compliments for Ashok Jeswani
Excellent
Excellent, honest and trustworthy
A fantastic, seamless buying experience
Very helpful staff
Very helpful staff, and a great price was given for the watch I bought, will definitely be back on my next visit to Mogan.
Very good service
Fast delivery and a good quality of…
Fast delivery and a good quality of items.
Thank you.
We visited the Maspalomas (beach front)…
We visited the Maspalomas (beach front) shop, Very friendly staff who offer first class service. Nothing is too much trouble and its always with a smile. we were made to feel welcome on our first visit and were warmly recognised on following visits. I recommend Geneve Company.
Great professional service provided
Great professional service provided.
Thank you
Friendly en helpful staff
Friendly en helpful staff. Extensive collection at competitive prices.
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