Geneve - Relojes y Joyas de Lujo Reviews 462

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... See more

Rated 5 out of 5 stars

My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more

Rated 5 out of 5 stars

It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more

Rated 5 out of 5 stars

Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more

Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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Rated 5 out of 5 stars

Great Experience

The young gentleman who helped me choose the Omega Seamaster was very well informed.
The whole process was un-rushed and pleasant.
He even arranged to send the presentation box to my home by courier.

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

The aftercare was rather limited and…

The service in the shop is very friendly and knowledgeable, I felt taken care in the best way. Also the aftercare works pretty well. The shop responds to questions and is very pro active - just make sure you provide the right contact details! Definitely a good shop to buy high quality watches!

November 11, 2019
Unprompted review
Rated 5 out of 5 stars

Very polite & helpful.

Very polite & helpful.
Not pushy and very easy to discuss things.
Able to try on various pieces without any problem.
my piece of jewellery needed adjusting at no extra cost
would recommend to anyone.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Mohet gave us excellent explanations and advice. I highly recommend this shop!

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. I am a loyal customer and only buy my watches in the stores, due to the service and the competitive prices. Sofi in the store beside the shopping centre is very good at her job and provides great service and advice.

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

My 1st luxury watch buy.guys went…

My 1st luxury watch buy.guys went through a lot probably silly questions as was expensive but guys gave us relaxed atmosphere and was a pleasure to buy with you ,also watch is beautiful

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

A Excellent company to buy any jewelry

A Excellent company to buy any jewelry, the staff are excellent and cannot do enough for you and get you what your asking for, i had a watch shipped in as they did not have the item in stock...Absolutely brilliant

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

A company of excellence.

A company of excellence.

I have been a regular customer for many years and it has been a superb journey.

The available range is stunning and the service could not be bettered.

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

I have visited the shop at Gran Canaria…

I have visited the shop at Gran Canaria this summer and was serviced by a very friendly salesman. He made me feel like a king!
Finally I walked out the shop in possession of a brand new Tissot watch. By the way, the price was lower than in Holland, nice!

September 14, 2019
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Dear Mr. Groen.
Thank you very much for your words.
Kindest regards.

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