For context, I ordered a watch online. Not through one of their stores. Delivery: Processing was a little slow but I was told it was because DHL was experiencing some logistical issues s... See more
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See what reviewers are saying
My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more
It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more
Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more
Company details
Written by the company
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Contact info
Boulevard Faro Shopping Center, 35100, Canary Islands, Spain
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
Very accommodating sales person
Very accommodating sales person - great knowledge about the product we bought too. Very friendly. We will likely look to visit the store again next year when we are again in the area.

Reply from Geneve - Relojes y Joyas de Lujo
No pressure sales
Very helpful staff
Very helpful staff, great service, would buy more from this company
Very good service!!
Nice people good service
Super service I am going to but next watch
Good service
Staffs very good
Staffs very good, however, ever I have found a same items in different towns was cheaper than the shop I have bought.
Great service
Great service, very nice company employees, we will do business again
Best service you can get !
Best service you can get !
We are coming back, the service was fantastic !

Reply from Geneve - Relojes y Joyas de Lujo
A great and pleasant shopping moment…
A great and pleasant shopping moment :-)
Very nice and efficient people.
Excellent service and attention.
They are well informed friendly and…A pleasure to shop there .
They are well informed friendly and helpful staff . We always enjoy a visit to the shop up near the lighthouse .
Very good and professional service
Very good and professional service. Icing on the cake is that my wife loved the necklace.
Meloneras
I visited Geneve company in Meloneras rather often and every time I was helped in a very professional way! The sales assistant named Jiten Moorjani was very patient, very friendly and very up to date about all luxury watches! To make a long story short...he is the reason I bought a watch! Therefore once again, many thanks to Jiten and his collegues!

Reply from Geneve - Relojes y Joyas de Lujo
Excellent service
Excellent service, have been using the company for over 4 years now and have an excellent relationship with Sunil, always friendly, welcoming and informative.
Thank you
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