Geneve - Relojes y Joyas de Lujo Reviews 461

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

For context, I ordered a watch online. Not through one of their stores. Delivery: Processing was a little slow but I was told it was because DHL was experiencing some logistical issues s... See more

Rated 5 out of 5 stars

My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more

Rated 5 out of 5 stars

It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more

Rated 5 out of 5 stars

Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more

Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

461 reviews

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Rated 5 out of 5 stars

Very accommodating sales person

Very accommodating sales person - great knowledge about the product we bought too. Very friendly. We will likely look to visit the store again next year when we are again in the area.

February 11, 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Best service you can get !

Best service you can get !
We are coming back, the service was fantastic !

January 14, 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words. We look forward to seeing you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Meloneras

I visited Geneve company in Meloneras rather often and every time I was helped in a very professional way! The sales assistant named Jiten Moorjani was very patient, very friendly and very up to date about all luxury watches! To make a long story short...he is the reason I bought a watch! Therefore once again, many thanks to Jiten and his collegues!

January 10, 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to meeting you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Excellent service

Excellent service, have been using the company for over 4 years now and have an excellent relationship with Sunil, always friendly, welcoming and informative.
Thank you

January 10, 2020
Unprompted review

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