For context, I ordered a watch online. Not through one of their stores. Delivery: Processing was a little slow but I was told it was because DHL was experiencing some logistical issues s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more
It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more
Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more
Company details
Written by the company
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Contact info
Boulevard Faro Shopping Center, 35100, Canary Islands, Spain
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
The best shop to buy your precious…
The best shop to buy your precious goods.

Reply from Geneve - Relojes y Joyas de Lujo
Excellent service from start to finish!

Reply from Geneve - Relojes y Joyas de Lujo
Excellent service at Geneve Company…
Excellent service at Geneve Company Maspalomas. And excellent service from Mr Kumar Vaswani

Reply from Geneve - Relojes y Joyas de Lujo
Watch purchased in Gran Canaria
The service received from Mohit in store was excellent. There was a slight error in communication with an incorrect email address being used but this was corrected immediately, as soon as he was made aware. I would certainly recommend Geneve. Excellent customer service.

Reply from Geneve - Relojes y Joyas de Lujo
It was a great expericence
It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable to the client.
Definitely not the last purchase we did and we will come back.
Thanks a lot to Sunil!
Excellent shop
I bought a nice Breitling Galactic 32 watch at the Geneva Company, Maspalomas, in October 2019. Great service and can recommend the store.
We were welcomed by a very nice boy
We were welcomed by a very nice boy, he was very helpful and trusted. Next time we are on vacation we will come back again.
Good service and d good price
Great shop and service
Excellent customer service company
Excellent customer service, totally satisfied and would recommend using this company.
Excellent service and patience!
Fantastic customer service!!
Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but still cheaper than buying in the U.K. Highly recommend

Reply from Geneve - Relojes y Joyas de Lujo
Perfect service
Perfect service! Made me feel welcome and guided me in buying my first luxury watch!

Reply from Geneve - Relojes y Joyas de Lujo
Great choice
Lovely, friendly and helpful staff. Great choice of products in nicely laid out store. Nothing was too much trouble and had the item sent over from another store for the following day. Good price too!

Reply from Geneve - Relojes y Joyas de Lujo
Probably the best AD in the world
Probably the best AD in the world! Good knowledge, professional coworkers with an eye for details and excellent service. Definitely not the last purchase from these guys.

Reply from Geneve - Relojes y Joyas de Lujo
Wonderful service very happy with…
Wonderful service very happy with purchase

Reply from Geneve - Relojes y Joyas de Lujo
Very good store that I recomend
Very good store that I recomend, excellent service!

Reply from Geneve - Relojes y Joyas de Lujo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







