For context, I ordered a watch online. Not through one of their stores. Delivery: Processing was a little slow but I was told it was because DHL was experiencing some logistical issues s... See more
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See what reviewers are saying
My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more
It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more
Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but stil... See more
Company details
Written by the company
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Contact info
Boulevard Faro Shopping Center, 35100, Canary Islands, Spain
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
Great service and responsiveness
March 26, 2021
A store you want to come back to
Fantastic service by the two gentlemen in Geneve store in Maspalomas (the closest one to Faro de Maspalomas). Sanju went above and beyond to make sure that my satisfaction as a customer was at the top. I've done 2 purchases one in the store where Sanju works and another one in the other Geneve store in Maspalomas and Sanju even helped me out with the issue I had with my purchase in the other store where they said they couldn't helped. Sales people like Sanju and his colleague makes people return! Thank you for the exceptional service and I'm really enjoying my purchase :)
March 16, 2021
Unprompted review
Very pleased with my necklace.
November 3, 2020
Unprompted review
PROMPT RESPONSE TO ANY QUERY.APPROACH…
PROMPT RESPONSE TO ANY QUERY.APPROACH IS VERY GENTLE AND POLITE. THE ENTIRE PROCEDURE RIGHT FROM SEARCHING A REQUESTED WATCH TO SHIPPING THE SAME WAS VERY TRANPARENT AND CLEAR. I REALLY APPRECIATE!
October 12, 2020
Thanks
Thanks to the staff of Genève Company, they were reactive and quick. I bought a necklace online, happy with the quality of product and best price available on the Internet.
September 25, 2020
Unprompted review
Great sellers
Great atention to customer. They found a rare reference of montblanc and they communicated from the beginning it would take a 5 week lead time, so communication has been fluid from the start. Great professionals
July 22, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
We are glad to attended you and managed your requests in a professional way.
Thank you to share your experience with us.
Best regards,
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much for sharing your experience with us.
We hope to see you in a next future.
Best regards
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much to share your experience with us.
We hope to see you in a future. Best regards
Never fail to amaze the service and…
Never fail to amaze the service and range are first class.
Would definitely recommend.
Kumar has always made my friends and family and myself feel like part of his family.
You could never leave the store feeling he hasn't given you 1000000 percent.
March 11, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Dear Mr Rackham,
Thank you very much for sharing your feedback and for visiting us.
We hope to see you soon again. Best regards
Kumar has again helped us tremendously…
Kumar has again helped us tremendously well. Very friendly and knowledgeable employee!
March 9, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much for your kind words. Best regards.
Excellent service.
March 5, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much for your feedback. Best regards.
Excellent service & sales!
March 4, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much for your words ;)
Excellent service
Excellent service, great product knowledge and very good price
March 4, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much for your review. Best regards.
A pleasure to shop there
The shop assistant was extremely helpful and friendly. The shop was very clean and tidy and products on offer were considerable and displayed to their best vantage. Warranty on the item purchased 24 months with what would appear to be a no hassle follow up if needed.
A pleasure to shop there.
March 4, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Dear Mr. Ray Matcham,
Thank you for your valuable feedback, we appreciate your kind words.
Kind Regards,
Geneve Team
Very nice collection
Very nice collection, friendly staff and excellent service!!
March 4, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Thanks for your nice review! :)
I am very happy for all help and sevice
March 4, 2020
Unprompted review
Reply from Geneve - Relojes y Joyas de Lujo
Thank you very much for your words. Regards.
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