Gentle Dental Care Group Reviews 

303
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Went for an Invisalign treatment didn’t get the teeth they showed me. Told me I have to pay an additional half the price of the treatment to try and get what they first showed me on the scans that I i... See more

Rated 5 out of 5 stars

Kindness. Patience. A proper explanation of what has gone wrong. Enough advice to make an informed decision. An interest on me as a person. Plus standard things like ample parking and competent r... See more

Company replied

Rated 5 out of 5 stars

Dr Kam at Gentle Dental Care,fitted 2 crowns for me. I am very pleased with them,comfortable & look better than my own teeth. My whole experience throughout the treatment was a positive one. Dr... See more

Company replied

Rated 5 out of 5 stars

I had a checkup and filling session with Dr Anhaar Mohamedali last Friday. I have known Dr Anhaar for many years well before she joined GDCG as an associate. Dr Anhaar is an extremely dedicated and... See more

Company replied

Company details

  1. Dental Clinic
  2. Cosmetics Store
  3. Dentist
  4. Wellness Center

Written by the company

Offering dentistry to Croydon and the surrounding areas for the past 30 years, we offer the full range of dentistry, from routine check-ups to comprehensive implant care.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

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4.2

All reviews

(303)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Shocking first appointment!

When I arrived I noticed that the office and treatment room were immaculate, clean above and beyond my expectation.
The receptionist was professional yet warm and friendly and extremely helpful.
My experience with Dr. Hanna was one of the best I have ever had with a medical professional.
When she sat with me it was as if she had all the time in the world to answer my questions and to explain my treatment options.
I felt at ease and confident with her being my dentist as of this very first appointment.
One glaring thing that must be addressed is the broken glass on the front door. Which gives a very poor first impression.

January 22, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Colin,

Thank you for your positive comments. We're thrilled that we met your expectations. Your concerns over the entrance glass are noted and will be addressed.

The team

Rated 5 out of 5 stars

Definitely recommend

Lina is very gentle with lots of advice I would definitely recommend.

January 17, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Lyns,

Thank you for your kind words and recommendation. We're delighted to hear that you found our advice useful.

The team

Rated 5 out of 5 stars

Excellent!

January 10, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear MightyMenofValour, thank you for your positive feedback. We're delighted to hear you had a wonderful experience. Best regards, The team

Rated 5 out of 5 stars

Exceptional Dental Care

If you are a nervous/anxious client. This is the right place to attend for checkups and treatment.
Staff here are exceptional in making you feel that you are the centre of everything.
Well done in making my experience a good one!

January 8, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Elfreda, we are delighted to know that you felt comfortable and cared for at our place. Your positive feedback encourages us to do better. Thank you! The team

Rated 5 out of 5 stars

Excellent care with friendly approach

The whole team are friendly and efficient. Excellent care. I would thoroughly recommend.

January 9, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Sophie,

Your kind words are highly appreciated! We are delighted to hear about your positive experience and recommendations.

The team

Rated 5 out of 5 stars

First class!

From first presenting with fractured tooth to beginning implant surgery and completing today, I have at no point been in pain.
A peaceful and calm atmosphere would be enough to allay the anxiety of the most nervous patient.
At all times I have been encouraged to get in touch over any concerns. I haven’t needed to but it is a comfort to know that help is readily available.
Top class!

January 9, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Barbara,

We're elated knowing your implant surgery journey has been comfortable and pain-free. Your trust in us means everything. Please continue getting in touch for any concerns.

The team

Rated 5 out of 5 stars

Great visit after 18 months

I’ve had the same dentist for many years so when my dentist Roxy retired I was lost at whether to stay at gentle care or move on. It was also the reason I had not been back in 18 months. Well today I’ve changed my mind, I met Shivani, she was very welcoming, friendly and gave honest feedback. It has really put my mind at ease. Thank you Shivani!!

January 8, 2024
Unprompted review
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Reply from Gentle Dental Care Group

Dear LJ,

Thank you for your trust and loyalty. We're thrilled Shivani could put you at ease. Looking forward to continue serving your dental needs.

The team

Rated 4 out of 5 stars

The dentist was very good explaining…

The dentist was very good explaining what he was going to do gave me option of glue or cement. I plumbed for cement. He fitted the crown that was dislodged back on to the tooth having cleaned the site well. The amount of time needed to wait over the christmas period is what let Gentle dental down over all. A emergency appointment still cost me £70.00, but for an emergency having to wait over a week wasn't good.

January 3, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Colin, thank you for your feedback. We're glad to hear about your positive experience, but we are sorry about the wait over the holiday period. This issue will be addressed. Kind regards, The team

Rated 5 out of 5 stars

Well done

every step was explain to me very clear, I have 100% confident with my dentist.

January 2, 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Howard,

We're thrilled to hear about your positive experience! Our goal is always to provide clear explanations and trustworthy service. We appreciate your feedback.

The team

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service for my elderly mother who was very nervous after previous bad service elsewhere. Put at ease and extremely re-assuring.
Dr Emily was very thoughtful, gentle and kind. Very good dentist.

December 21, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Customer,
It's heartening to see your mother experienced our service positively. We appreciate your kind words for Dr. Emily. Our top priority is our patients' comfort and satisfaction.
The team

Rated 5 out of 5 stars

Implant treatment

It is always such a pleasure to go and see Dr Avi, Dr Mish and the team at Gentle Dental Care; it is more like visiting good friends than visiting the Dentist. Their professionalism and care fill you with the utmost confidence that you are in good hands. I have recently had treatment for an Implant with Dr Mish and from the outset, I have felt completely comfortable and at ease with the whole procedure. Dr Mish explains everything to you, step by step and makes sure you understand what is going to happen. The whole procedure to date has been pain free and very easy.
An implant is an invasive procedure and you need to feel happy and confident with your Dental Surgeon and with Dr Mish you will have no worries at all.
I cannot recommend Dr Avi, Dr Mish and the GDC team highly enough, they are “simply the best”.

December 1, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear SM,
We're incredibly grateful for your feedback. It's heartwarming to hear that you consider us good friends and appreciate our dedication to professionalism and care. We look forward to your next visit.
The team

Rated 5 out of 5 stars

Restored my faith in Dentists

As someone that is petrified of dentists after poor previous experiences I can honestly say this surgery and every single one of their staff is amazing. There is no judgement, they are kind and put you at ease immediately. I would recommend to absolutely anyone

December 11, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Kerry,

We truly appreciate your commendation. Your trust is our greatest reward. We'll continue providing a comfortable and judgement-free environment.

Best regards,
The team

Rated 5 out of 5 stars

The receptionist were friendly

The receptionist were friendly, polite and helpful. The dentist and her assistant were thorough and gentle in the treatment they provided. I’d recommend them to family and friends.

December 1, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Angela,

Your kind words and recommendation mean a lot to us. Thank you for your appreciation.

The team

Rated 5 out of 5 stars

Excellent Dr Faysal & others staff…

Excellent Dr Faysal & others staff services are outstanding

November 28, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Matiur,

We are thrilled to hear your positive comments about Dr. Faysal and our team. Thank you for taking the time to share your experience.

The team

Rated 5 out of 5 stars

I first went to Gentle Dental surgery three years ago and have been regular since.

I first went to Gentle Dental surgery at Shirley Road, Croydon with Iain to have some major work done, making new upper and lower plates, there work changed my life for which I will be forever grateful, I have recently attended there for a bit more work and am still extremely happy with there helpful and very professional work.
Thoroughly recommend them

November 20, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Michael,
We're thrilled to know our dental work significantly improved your life. Your gratefulness and satisfaction mean the world to us. Thank you for recommending us.
The team

Rated 5 out of 5 stars

All good

All good, went in with tooth ache, came out pain free and after a few weeks a new tooth so all went well.
Emily was great, helpful and calming

November 27, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Consumer, thank you for your kind words. We're thrilled to hear about your positive experience and will pass your compliments to Emily. The team

Rated 5 out of 5 stars

I had a session with Lina

I had a session with Lina. She is absolutely amazing. Lina always makes a careful checks about my gums and spots any possible problem in advance, so I can report to specialists doctors, i.e. Mish and Victoria
She also gives advice and motivations

November 22, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Valentina,

We're thrilled to hear about your excellent experience with Lina. It's crucial to us that we provide top-notch service. Thanks for sharing!

The team

Rated 5 out of 5 stars

Excellent service

Always a pleasure to see Dr. Avi ( and I speak as a nervous patient!).
Personal service given as standard by this Practice and I feel that my individual needs are well understood.
Very welcoming Reception staff make a real difference, too.

November 20, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Barbara,
Thank you for your kind words. Your compliment towards Dr. Avi and our reception staff is greatly appreciated.
The team

Rated 5 out of 5 stars

very friendly team

A very friendly team that make the kids feel comfortable.

November 11, 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Chamaine,

We're thrilled that our team's friendliness made a positive impact. Thank you for your feedback.

The team

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