genuineaccessories.co.uk Reviews 

493
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have purchased twice now and both times the Samsung items are genuine, work well and connected seamlessly. Lightening fast delivery both times and really competitive pricing. Highly recommended

Rated 5 out of 5 stars

The prices are fair. The accessories are brand new and genuine, and for some specific accessories that's actually a hard thing to find. I needed a new Huawei SuperCharge 40W plug and there are a lot l... See more

Rated 3 out of 5 stars

I'm not sure what I'm reviewing just fed up with constant reminders asking for reviews. However I do receive the things I order online so no complaints there. I give a medium score as nothing special... See more

Rated 5 out of 5 stars

Good communication and fast delivery. Leads work well and so much cheaper than ridiculously overpriced retail packs. Wife and Daughter go through leads at an horrendous rate so at this price I dont mi... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

GenuineAccessories.co.uk. helps customers to save hundreds of pounds by offering genuine original accessories at fraction of the retail prices. GenuineAccessories.co.uk. works with various partners in the mobile industry to make accessories available much cheaper than usual high street and online retailers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

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4.5

All reviews

(493)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service. I had issue with the cable it was wrong one so I email them they ask me charger proof so i send and straight away send me new one very quickly.

March 7, 2023
Rated 5 out of 5 stars

Good quality products

Good quality products, the phone charger and wire that I recieved was just like my original, and more importantly it worked just a good. Good reasonable prices too. Products were as described by the company and arrived in good time and well packaged.

March 1, 2023
Rated 3 out of 5 stars

Ordered apple charger cable on Sat 25th…

Ordered apple charger cable on Sat 25th Feb, was advised it was being sent on Tuesday 28th March. Did not arrive until Following Sat 4th March. For a cable in a Jiffy bag and stamp I thought it was very slow for it to be 7 days from ordering. Cable seems genuine but to early to say how well it performs.

February 25, 2023
Rated 1 out of 5 stars

THIS COMPANY IS A COMPLETE SCAM AVOID

THIS COMPANY IS A COMPLETE SCAM AVOID, I have proof of emails from this company who are very rude and threatening behaviour I have contacted police to bringing my personal life and family into it.. also use a different name aio distributions AVOID AT ALL COSTS!! sell fake chargers and catch fire REPORTED this company is going down!!

February 16, 2023
Unprompted review
genuineaccessories.co.uk logo

Reply from genuineaccessories.co.uk

We have issued a refund to the customer in question. While we respectfully disagree with the contents of their review, we take all feedback seriously and strive to address any concerns raised by our customers. We have not found any record of the issues mentioned in their review in our email correspondence with them. We would like to clarify that we do not condone any form of discrimination or racism, and take such allegations very seriously. We have reported the matter to the appropriate authorities. If we are able to obtain the customer's employer details, we may consider reaching out to provide any relevant information that may be helpful to them.

Rated 5 out of 5 stars

New samsung phone charger

I needed a new samsung phone charger and I hadn't used genuineaccessories.co.uk before. But products looked good and the prices were competitive. The new phone charger arrived quickly and the charger looks genuine. Really pleased with the service.

February 4, 2023
Rated 5 out of 5 stars

Fast delivery

Fast delivery, products as described and good communication. Would definitely order again

January 1, 2023

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