Use to receiving very light colored incredibly vibrant circle contacts, my favorite being Barbie Puffy 3 Tone Gray which I purchased so many times then suddenly couldn't get anymore. It's also known a... See more
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Very poor communication and follow up on orders. Have to resort to asking refund via PayPal then got a reply. And yet till now (28 June) still didn’t receive anything. Needs to pay export tax for fore... See more
Dreadful experience as nothing was in stock although the items were available to order on their website. Ordered 10 pairs of them, only 2 pairs were available. I had to send many many emails to get su... See more
Company replied
This is a great site to order circle lenses. I’ve been very pleased with the quality and duration of the lenses and most importantly price. The only feedback I have is that I’ll place an order then I... See more
Company replied
Company details
Information provided by various external sources
Wide range of Geo Circle Lenses available. FREE delivery worldwide. Guaranteed customer satisfaction and assurance.
Contact info
2.4
Poor
167 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Love the colours and fast delivery..
Love the colours and fast delivery... wish all the strengths in all the designs were available though
December 7, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
Love their quality and duration of lenses
Love their quality and duration of lenses! They're are comfy to wear and don't bother my eyes at all. Absolutely LOVE the Geo lenses. Was skeptical at first but their customer service is friendly and helpful! Will recommend for anyone
October 7, 2021
Unprompted review
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
Great overall, you might get duplicates in the 5 pairs deal
Great overall. Paid for 7-10 day shipping and received it 19 days after ordering, but with COVID and it shipping from overseas I understand. I ordered the USD 27 for 5 pairs deal, and 3 of the 5 pairs were the same lenses (Xtra WT-B34), so just be aware you can get duplicates!
September 15, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
How would I supposed to rate you when…
How would I supposed to rate you when you never had items that I purchased for?? This whole survey seems an absurd and a perfect example of a frivolous to me.
September 11, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for sharing your experience. Those popular contact lenses models are in high demand and it is hard to get stock during these times. We would like to put you on our waiting list and get back to you once the models in your prescriptions arrive. Kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for sharing your experience. We will try our best to serve you better in future and cater to your enquiries as soon as possible. Kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
Dreadful experience as nothing was in…
Dreadful experience as nothing was in stock although the items were available to order on their website. Ordered 10 pairs of them, only 2 pairs were available. I had to send many many emails to get substitutes for the rest of my order. It took forever to get the rest replaced as the ones I chose often had only one or two pairs in stock. I literally need to wait for 2-3 days for each pair to be replaced. Eventhough it took such a long time for the order to be processed, they sent the order out by standard delivery rather than express delivery, very disappointed.
August 15, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about the inventory matter. Those popular contact lenses models are in high demand and it is hard to get stock during these times. Our team hope to serve you better. Kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
The best contact lens company I’ve ever…
The best contact lens company I’ve ever purchased with. Lens are comfortable to wear up to 8 hours and I used eye drop occasionally.
August 14, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! You make us want to do better. We can’t wait to serve you again ❤️🥰
Never received my product
July 29, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about this. Kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
It’s been 2 months now
It’s been 2 months now
I am still waiting for my shipment
I so wanted to wear it for my birthday party
And it’s gone
July 18, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about this. Our team has looked into your order. Your parcel is delayed due to an unexpected delivery issue caused by limited courier capacity. We have emailed you the solutions and glad that you have finally received your order!
If you'd like, kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
All drama free
All drama free, great communication and customer service, very friendly and good products
July 16, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
My orders are still not shipped after 3…
My orders are still not shipped after 3 weeks. I’m really disappointed
July 5, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about this. Our team has looked into your order. The order was not proceeded due to out-of-stock. We have emailed you and immediately shipped out the parcel to you afterwards. If you'd like, kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
Circle Lens Galour
This is a great site to order circle lenses. I’ve been very pleased with the quality and duration of the lenses and most importantly price. The only feedback I have is that I’ll place an order then I always get an email saying that it’s out of stock and replaced with another contact coloured lens, this happen almost everytime.. so please update your site with the most current stock.
July 1, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We will take note on the inventory matter. Thank you for pointing this out. We can’t wait to serve you again ❤️🥰
I love this website but...
I love this website but I ordered contacts 3 months ago and paid for expedited shipping and I’m still waiting. They have wonderful and friendly customer service. However, they can’t do much when your order is somewhere in Malaysia. I love this website but detest their shipping to the US.
May 27, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know your concern. We will try our best to make sure our customers receive their parcels safely and as soon :) Hope you understand that the shipping matter is out of our control. Kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
Geo Coloured Lenses Needs to Revise Their Customer Relations Policy!
I placed my order for 2 pairs of circle lenses. My online order was processed and my credit card was charged. I thought all was well...until I received an email from Geo Coloured Lenses the next day. They stated in their email, that they were out of stock of 2 circle lenses with my specific prescriptions. They asked me if I wanted to order these "out of stock" lenses in another prescription that was weaker and/or stronger than my current prescription, or cancel the order all together (so as to wait till they were back in stock). Now, why would I want to order lenses that were outside of my current prescription? First off, it is not recommended that anyone wear contact lenses that are outside their prescription, as it is unsafe to do so. Secondly, why would I order contacts that were either weaker/stronger than my current prescription? I have poor vision, and as such wearing contacts outside my prescription would only make my ability to see worse.
So, long story short...I opted to cancel my order and wait for these contacts to be restocked. They agreed to cancel my order, but then proceeded to tell me that I would be refunded in 10 to 15 days! You gotta be kidding me, right? I would be paying my credit card in 10 to 15 days...for contacts that I didn't even order! So I emailed them 3 times (it took them awhile to respond to my emails) and told them how inappropriate and unprofessional it was to conduct business transactions the way they do. So they finally refunded me, as I warned them I would be forced to file a PayPal claim against them if they did not refund me my money in due time. They were quick as lightning to take my money but moved like molasses when it came time to refund me. I will never do business with this company ever again. If this is how they treat their customers, then I want nothing to do with them. BUYER BEWARE!!!
May 27, 2021
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about this. If you'd like, kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
Pretty natural color looks very real
Pretty natural color looks very real! They are so big and cute. But also they are very comfortable. I almost forget to take them out before bed some nights !! They are easy to apply and remove, and easy to clean and store.
May 15, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
I do NOT recommend this site
I do NOT recommend this site. They constantly advertise contacts that were no longer in stock or available, but would only notify you AFTER payment. This has happened to me multiple times and their customer service representatives are always slow to respond. The company doesn’t even offer to expedite the shipping ( or any discounts/offers to makeup for the false advertisement and inconvenience), despite taking your money when the product isn’t even in stock for another month. RUN, do not walk away from this site. I’m currently dealing with this AGAIN and it has been a huge headache. As a repeating customer (tried to give them several chances), I will NEVER come back.
May 15, 2021
Unprompted review
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about this. If you'd like, kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
Even though they always run out of…
Even though they always run out of stocks with some items, I am still happy about their super friendly customer service. Shipment is really quick too.
April 28, 2021
Reply from Geo Coloured Lenses
Thank you for your constructive feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
Arrived faster than last time
Arrived faster than last time. Grey color is too dark. Cute packaging over all good.
April 25, 2021
Reply from Geo Coloured Lenses
Thank you for your feedback! Truly appreciate it. We can’t wait to serve you again ❤️🥰
Don't do it!
I would give geocolouredlenses.com a zero if it were an option. They have done nothing but lie and give me the run around. Placed order and received an email that they were out of stock, OK refund please. Nope three weeks later nothing! Suddenly they found 2/4 ordered and may take an additional 60 days to receive and 30 additional days for refund. Save your time, money and effort for a reputable company.
April 20, 2021
Unprompted review
Reply from Geo Coloured Lenses
Dear Guest,
Thank you for taking your precious time to share a feedback. We‘re sorry to hear that your recent experience did not satisfy your expectations. We want to make every customer’s experience great, and truly appreciate you pointing out any issues, so we can fix them!
Thank you for letting us know about this. If you'd like, kindly get in touch with us at care@geocolouredlenses.com – we want every customer’s experience with us to be positive!
We’d love a chance to make this right, so we hope you’ll consider shopping with us again. If there’s anything else we can do for you, please let us know!
Again, we sincerely apologise for any inconvenience caused. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!
I apologise but i put in both sets of…
I apologise but i put in both sets of my lenses and my whole eye got super red and iching so so much and also alot of discomfort so i had to take it out immediately and clean them aout again with the solution that was provided, i did repeat this back into my eyes to see if it was fine again but unfortunately it was painful again.
February 10, 2021
Reply from Geo Coloured Lenses
Hi Zahraa,
Thanks for reaching out to us here. We are sorry to hear that you have problems with your lenses. Our customer service will be in touch with you soon about it.
Regards,
Geocolouredlenses.com team
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