Extremely frustrating experience. I am currently owed a significant refund of £573.79 and, despite repeated requests, I have been unable to get any clear confirmation of when this will be return... See more
Company replied
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Extremely frustrating experience. I am currently owed a significant refund of £573.79 and, despite repeated requests, I have been unable to get any clear confirmation of when this will be return... See more
Company replied
Pleased to say I ordered by phone as usual, despite recent negative feedback. The lady I spoke to was friendly and helpful, delivery was 10 days later, exactly as she quoted. I’ve used the company for... See more
What can I say? Having been let down really badly by boiler Juice and their supplier Certas leaving us two old people with no heating or hot water, Boorman came to our rescue! They delivered fuel the... See more
Wnt to Geoff Boorman after bad experience with Cerco. Boormans were very "can do". Efficient ordering process on phone - no longer wait - delivery last week by driver Andy was prompt & hassle free for... See more
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Replied to 80% of negative reviews
Typically replies within 1 week
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Fantastic service as always from Geoff Boorman's, from placing my order with Sophie in the Edenbridge office, very friendly and helpful, to the delivery made by the driver Peter, he was very professional and polite. Would highly recommend Geoff Boorman's.
Absolutely brilliant company, the driver (Andy ) was so very helpful and professional, would recommend to anyone on 😊
Fantastic company delivering are fuels for years, very helpful drivers and always good value on fuel
Competitive pricing. Good communication on delivery
very professional and good price for our heating oil same day delivery also very helpful with arranging access to get to our tank witch is in a difficult area to get to and will be calling them again at xmas time for another delivery highly recommend
Great customer service from their driver Jay, who initially couldn’t get in - as he needed the gate codes we hadn’t supplied - but contacted us and came back later the same day once he had them.
Earlier this month, we ordered a replenishment of our oil tank with kerosene (normal). After a polite and friendly call, we were advised "delivery 2/3 Days". The very next day, a tanker appeared and cheerfully filled the tank, as requested.
"Nothing unusual about that" - I hear you say. - No, and that is the point, - that's what we get from Geoff Boorman.
Always great service from call to purchase oil, to the friendly, conscientious driver that delivers. I had a minor incorrect invoice issue once and it was resolved swiftly with no stress at all. A pleasure to deal with and i would thoroughly recommend
We are first time customers, so our experience is limited. But on our first delivery it was on time, the filling of the tank was completed competently, so I was happy.
The delivery man was very helpful polite and pleasant
seemless and painless!
Great service experience with no stress. Thank you.
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