They add extra services without any option for user to cancel. I cancelled and reached out to them within 1 hour of sign up for $1 free trial. They had the audacity to say that user changes or mistake... See more
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See what reviewers are saying
use it for dating apps. i dont open it every day, but when something feels off, i use it. especially for new contacts and i sometimes check small business contacts before replying, one time it literal... See more
Company replied
Honestly better than most free stuff I tried before. This one actually gives real results, and I didn’t run into fake or empty data like I usually do with free tools, which made the experience much mo... See more
Company replied
One star is too much for this scam of an operation. How can they continue when the reviews clearly show that this is a fraudulent operation? What’s the point of having even organizations like Trustpil... See more
Company replied
Company details
Written by the company
GEOfinder is a robust phone number tracker that allows you to identify the precise location of any phone number on a map regardless of mobile network.
Contact info
63-66 HATTON GARDEN, 5TH FLOOR, SUITE 23, EC1N 8LE, London, United Kingdom
- support@geofinder.mobi
- geofinder.mobi
Breach of guidelines
Scam account
Scam account, does not provide the service advertised, charges £1 for service then increase to £47.99 in the next 24 hours. I can’t find anyway to get in touch with them to dispute this charge. Do not use this service.
August 9, 2025
Unprompted review
Reply from GEOfinder
Hello Tyler,
We're sorry to hear that your experience has fallen short of expectations.
After reviewing our records, we were unable to locate your details in the system. To assist you further and ensure a quick resolution, we kindly ask that you contact us directly via email at support@geofinder.mobi or through our live chat feature on the website.
We’re committed to providing timely support and would appreciate the opportunity to resolve this for you.
Kind Regards,
GEOfinder Team
I work as a trucker
I work as a trucker, and at one of the stops, I left my phone charging. But didn't remember which one exactly. Luckily, I had an iPad with me, and I bought the geofinder app to find my lost phone. I sent the link, I expected instant results, but it turns out you have to wait to get the location. Well, long story short, I got the location after 2.5 hours. I nearly had a panic attack waiting for the results. Rushed to pick up my phone. So everything is good now. But please make the app find the location quicker!
July 17, 2025
Reply from GEOfinder
Hi, Richard!
Thank you for sharing your story!
We’re really glad you found your phone in the end, though we totally understand how stressful the wait must have been. We appreciate your patience and your suggestion — speeding up the location updates is definitely something we’re working on.
If you need any help or have more feedback, don’t hesitate to reach out!
Best wishes,
GEOfinder team
Use with caution so not charged after trial
Signed up to trial for one day and before you can cancel they charge you a full subscription. Read their terms before purchasing.
I contacted the customer support team and they communicated quickly and resolved the problem by issuing a refund.
July 16, 2025
Unprompted review
Reply from GEOfinder
Hi Lee,
We’re very sorry to hear you didn’t have the experience you hoped for. Your feedback matters to us deeply, and our entire team is here to make things right whenever possible.
We’ve looked into our system but couldn’t find a match for your details. We’d really appreciate the opportunity to speak with you directly so we can better understand what happened and resolve this for you as quickly as possible.
Please email us at support@geofinder.mobi or reach out via live chat on our website. We’re a real team of real people who care — and we’re here for you.
UPDATE:
Hello Lee,
After carefully reviewing your case, we’ve issued a full refund. It may take a few business days for the amount to appear in your account.
We’re grateful for the opportunity to resolve this and hope to serve you better in the future.
Sincerely,
GEOfinder Team
"best remote location tracker." hope…
"best remote location tracker." hope they will have real-time location soon.
August 2, 2025
Unprompted review
Reply from GEOfinder
Hi, Stasy!
Thank you for your feedback!
We're glad you find the remote tracking useful. Your suggestion about real-time location is noted — we appreciate you sharing what you'd like to see next.
Best wishes,
GEOfinder team
scaming cheating website
This website is a scaming one. They do not provide you with any info and the worst part is they charge $1.99 to track the phone. Instead they automatically add you to a monthly subscription and charge $72.99 .
You have no way to contact them by phone or unsubscibe. The only way to contact is email but in the mean time the money is gone. The company has a policy of not refunding the subscription money ( scammed money without our consent). Please don't fall for this
Cheating website.
July 28, 2025
Unprompted review
Reply from GEOfinder
Dear Seetha,
Thank you for reaching out and sharing your concerns with us. We’re sorry to hear that your experience wasn’t what you expected. Your feedback is important and helps us improve.
We’ve reviewed your case and processed a refund on our end.
We’re grateful for the opportunity to resolve this and hope to serve you better in the future.
Kind regards,
GEOfinder Team
Absolute scam got charged $76.98 AUD…
Absolute scam got charged $76.98 AUD when I saw auto renewal off . I only agreed to $1 the day before . Contacted them got told we not refunding . Stay away scam scam scam .
July 30, 2025
Unprompted review
Reply from GEOfinder
Dear Ashley,
We’re truly sorry to hear that your experience with us didn’t meet your expectations. Your feedback is very important to us, and we appreciate you taking the time to share it.
After reviewing your case, we’ve issued a refund from our side. You should see the funds reflected in your account within a few business days.
Thank you for giving us the chance to make things right — we genuinely care about our customers and are always here to help.
Kind Regards,
GEOfinder Team
Still trying to charge me £48 for no…
Still trying to charge me £48 for no reason whatsoever, I didn’t want a full membership/subscription so I selected no auto renewal but you still try over and over again to take the money,
Doesn’t respond to emails either. Told them to stop doing it but they just don’t.
July 22, 2025
Unprompted review
Reply from GEOfinder
Dear Customer,
We’re sorry to hear that your experience didn’t meet your expectations. We take your feedback seriously and would like the opportunity to make things right.
We couldn’t locate any records under the information provided. If you could contact us directly at support@geofinder.mobi or via live chat on our website, our team would be happy to assist you further.
Thank you again for your feedback — we’re here to help.
Kind Regards,
GEOfinder Team
Shockingly bad service
Shockingly bad service. In fact, I don't even think it is a service, I think it's a scam. I visited Porto for a weekend and subsequently lost my phone. After doing a Google search, I came across Geofinder Mobi. I paid the 1 Euro to access the service, whereupon it told me my phone was in Amsterdam.
In the meantime, I'd also sent the phone a message from a friend's phone, asking that if anyone found it could they possible call / message my friend's phone. This happened, and 24 hours later I was reunited with my phone, which was still in Porto. NOT Amsterdam as Geofinder told me.
So, firstly, their service doesn't work and certainly not as advertised.
Secondly, after the 24 hours I discovered I'd been charged 49.66 Euros. Hidden away in the small print somewhere, it states that if you don't cancel the service within 24 hours, you will be charged this amount of money. I immediately went onto their website to cancel my so called subscription, that I knew nothing about. In order to cancel, they have to send you a 4 or 5 digit reference number, which when submitted was not recognised and displayed an error message. After several attempts, I gave in and contacted their customer service to ask them to cancel and refund the 49 Euros as a) their service did not work as advertised, b) I couldn't cancel anyway as their system kept coming up with an error message, how convenient, and c) the whole "we will charge you after 24 hours" is buried away in small print that would need a law degree to read and understand.
After several emails back and forth they agreed to cancel the subscription but refused to refund the 49 Euros.
So, avoid this bunch of so and so's like the plague as they do NOT offer a service that works and are only after your money.
July 14, 2025
Unprompted review
Reply from GEOfinder
Dear Iain,
We’re truly sorry to hear about your experience and understand your frustration. Our goal is to provide a helpful service, but we recognise that in your case, it did not meet your expectations, and for that, we sincerely apologise.
After reviewing your case, we’ve issued a refund from our side. You should see the funds reflected in your account within a few business days.
Additionally, we’ll be reaching out to you directly via email to make sure you have everything you need and to provide any further assistance.
Thank you for giving us the chance to make things right — we genuinely care about our customers and are always here to help.
Kind Regards,
GEOfinder Team
Absolute scam
Absolute scam. Charged almost 50EUR for service I didn't subscribe and on top of that that is not working at all-don't even bother the trial period-it's only there to get your card details
July 18, 2025
Unprompted review
Reply from GEOfinder
Dear Peter,
We’re sorry to hear that your experience did not meet your expectations. We truly value your feedback and appreciate you taking the time to share your concerns.
After carefully reviewing your case, we have processed a refund on our end. The funds should appear in your account within a few business days, depending on your bank’s processing times.
Thank you for giving us the opportunity to address this — we genuinely care about our customers and remain here to help if you need any further assistance.
Kind regards,
GEOfinder Team
Absolute scam
Absolute scam! Offer a free trial but charge you £47.99 the following 24 hours even though you are still within your trial period.
July 15, 2025
Unprompted review
Reply from GEOfinder
Dear Vânia,
We’re sorry to hear about your experience. We take such concerns seriously and would like to help clarify this situation.
We’ve checked our system but were unable to locate your account based on the information provided in this review. Could you please contact us directly at support@geofinder.mobi with your order details? We’ll be happy to investigate this further and assist you directly.
Thank you, and we look forward to resolving this with you.
Kind Regards,
GEOfinder team
Absolute scam
Absolute scam! Offer a free trial but charge you £47.99 the following 24 hours even though you are still within your trial period.
Not a guaranteed tracking service either which is key information not divulged as the number being tracked must receive and access a link through text message before any location finder services can be used.
July 17, 2025
Unprompted review
Reply from GEOfinder
Dear Emma,
We’re very sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’re committed to making things right whenever possible.
After reviewing your case, we’ve processed a refund on our side. The funds should appear in your account within a few business days, depending on your bank’s processing times.
We truly value our customers and are always here to help.
Kind Regards,
GEOfinder team
best remote location tracker
best remote location tracker, works every time
July 10, 2025
Unprompted review
Reply from GEOfinder
Hi, omar!
Thank you for your review!
We're glad to hear you're satisfied with the performance. It's great to know the location tracker is consistently reliable for you.
If you ever have questions or need help, feel free to reach out!
Best wishes,
GEOfinder team
Scam
Scam, DO NOT USE they don’t provide any tracking service. They send an sms with a link to the phone number you want to track with ‘the hope’ the owner will open it
The following day they debit your card £50 for some subscription service allegedly you agreed to which is total scam
July 5, 2025
Unprompted review
Reply from GEOfinder
Dear Anastasia,
We’re truly sorry to hear that your experience with us didn’t meet your expectations. Your feedback is very important to us, and we appreciate you taking the time to share it.
After reviewing your case, we’ve issued a refund from our side. You should see the funds reflected in your account within a few business days.
Thank you for giving us the chance to make things right — we genuinely care about our customers and are always here to help.
Best wishes,
GEOfinder team
My cousin recommended this app because…
My cousin recommended this app because I need to track my kids' locations. Teenagers are very tech-savvy, so it wasn't easy to trick them into clicking on the link. But I managed to locate them a few times
July 9, 2025
Reply from GEOfinder
Hi, BOB!
We’re pleased to know that the app was recommended to you and that it has helped you locate your children when needed. We understand that keeping track of tech-savvy teenagers can be challenging, and we’re glad our service could assist you in that effort.
Should you require any guidance or further support in using the app's features, please do not hesitate to contact us. We're here to ensure you get the most out of your experience.
Best wishes,
GEOfinder team
One star is too much for this scam of…
One star is too much for this scam of an operation. How can they continue when the reviews clearly show that this is a fraudulent operation? What’s the point of having even organizations like Trustpilot? They host a platform so people can report complaints, scams, and fraudulent activity. But let it continue on. Almost as if Trustpilot is part of the problem. Sorry but I don’t trust any pilot who actually hasn’t shown the gonads to raise awareness about these people with no mothers. 261 bad reviews wtf
July 11, 2025
Unprompted review
Reply from GEOfinder
Dear Customer,
Thank you for your feedback — we truly regret that your experience with us led to such frustration. We take all concerns seriously and strive to resolve them fairly.
After reviewing your case, we’ve already issued a full refund from our side. If you haven’t received it yet, please don’t hesitate to reach out to us directly at support@geofinder.mobi so we can assist further.
We genuinely care about our customers and are always working to improve both our service and support.
Sincerely,
GEOfinder team
I was debited £47.99 after i paid the…
I was debited £47.99 after i paid the trial fee. i wasn’t told this would happen. they scammed me and i’m not happy at all.
July 10, 2025
Unprompted review
Reply from GEOfinder
Dear Daniel,
We’re truly sorry to hear about your experience and completely understand how upsetting this must have been. Please accept our sincere apologies for any confusion caused.
We want to reassure you that a full refund was issued earlier last week. You should see the amount reflected in your account shortly, if it hasn’t already.
It’s never our intention to mislead — we’re taking your feedback seriously and working to make our trial terms as clear as possible.
If there’s anything else we can do to help, please don’t hesitate to reach out.
Kind Regards,
GEOfinder Team
stealing
they are taking money out from bank account without any approval
July 8, 2025
Unprompted review
Reply from GEOfinder
Dear László Furman,
Thank you for your feedback. We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@geofinder.mobi with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
GEOfinder Team
Ho trovato rapidamente la posizione
Ho trovato rapidamente la posizione, ma devo continuare a invirare il link
July 9, 2025
Reply from GEOfinder
Ciao Amerigo!
Grazie per il tuo feedback!
Siamo lieti che tu sia riuscita a trovare la posizione rapidamente. Condivideremo la tua nota sulla necessità di inviare nuovamente il link con il nostro team: migliorare l'usabilità è sempre una priorità.
Cordiali saluti,
Team GEOfinder
Unexpected bill of £47.99 after one day…
Unexpected bill of £47.99 after one day trial, will never be using geofinder again.terrible!!
July 4, 2025
Unprompted review
Reply from GEOfinder
Dear Joseph,
We’re truly sorry to hear that your experience with us didn’t meet your expectations. Your feedback is very important to us, and we appreciate you taking the time to share it.
After reviewing your case, we’ve issued a refund from our side. You should see the funds reflected in your account within a few business days.
Additionally, we’ll be reaching out to you directly via email to make sure you have everything you need and to provide any further assistance.
Thank you for giving us the chance to make things right — we genuinely care about our customers and are always here to help.
Kind Regards,
GEOfinder team
Geofinder Mobi - Avoid!
Like most on here, I applied for the one day use only, and before checkout saw that there was a number of pre checked boxes for renewals. I unchecked all of these boxes to only find out today that they have charged me a hefty £47.99 for usage of their service.
What absolute shite! The site didn’t work as suggested before the 1 day usage, and when they email you to let you know they won’t refund due to their clause in their online T’s & C’s (again utter shite).
I’ve emailed them with my intent to report this as a fraudulent transaction, which will result in the charges being reversed back to me for none provision of services and for fraudulently taking the monies when the boxes were unchecked for auto renewal.
If they are as legitimate as they say then they’d have no dramas refunding people’s monies, especially when they are not being as transparency on their website as they claim to be.
July 3, 2025
Unprompted review
Reply from GEOfinder
Hi, Rick Bain!
Thank you for your feedback — we’re truly sorry to hear about your experience. We’d love the opportunity to make things right and assist you directly. Please reach out to us at support@geofinder.mobi with your order details so we can investigate further.
Thank you for your patience — we’re here to help!
Best wishes,
GEOfinder team
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