In the middle of a funded research project and needed to replace some broken equipment with less than a 48 hour window. The customer services team were amazingly helpful in taking the order and seeing... See more
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The Advanced Flowmeter arrived promptly after ordering, well packed and secure. Product looks well made, well thought out and came with excellent operating instructions. Will try out on Sunday if weat... See more
Geopacks advanced steam flow meter: 1) TECHNICAL: After inserting the batteries, the instruments starts and works fine. According to the manual, the instrument goes to sleep mode after 2 mins and the... See more
Company replied
This will be the 2nd year that I have purchased this product. Delivery was quick and the wall chart arrived in perfect condition. The product is excellent in relation to quality and detail. It's great... See more
Company details
Information provided by various external sources
Geopacks has been providing innovative solutions to the UK education market for over 25 years and has built up an extensive knowledge and understanding of the geographical equipment requirements of schools, colleges and field study centres throughout the UK. In addition to supplying products from leading suppliers such as Ordnance Survey and Collins, we also manufacture a range of field equipment products that have built up an enviable reputation in the market place.
Contact info
Unit 4A, Hatherleigh Industrial Estate, Holsworthy Road, EX20 3LP, Hatherleigh, United Kingdom
- 01837 811 020
- service@geopacks.com
- geopacks.com
4.3
Excellent
226 reviews
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Hasn’t replied to negative reviews
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Excellent all round
Excellent product and excellent service. The large maps I ordered arrived promptly and were well packaged.
September 25, 2020
Unprompted review
delivered promptly !!
September 24, 2020
Unprompted review
Excellent service
Excellent service, top quality rain gauge that arrived in good time.
September 22, 2020
Unprompted review
The package STILL has NOT been…
The package STILL has NOT been delivered and FedX is the carrier. If I could make a suggestion, make mention on your order form that FedX does NOT deliver to a post office box. Most delivery services do deliver to the PO box, but it wasn't until two days after the order was shipped that I found out that FedX was the carrier. I contacted FedX to see if I could enter a physical address, but the automated system wouldn't allow it. Once the shipment was in the US, FedX called and asked for the physical address, and then promised delivery on Friday, then Monday and now today. You could prevent this in the future with better shipping advice. Other than that you were a 5 star.
September 15, 2020
Unprompted review
Reply from Geopacks
Hi John,
I'm so sorry to hear about the mess up with FedEx, we are looking into ways to inform customers that they do not deliver to PO Box's. Thank you for bringing this to our attention.
Kind regards,
Bev
Prompt delivery
Prompt delivery, well packaged, product as described.
September 3, 2020
Unprompted review
Beautiful and eye catching map
Beautiful and eye catching map. A lovely addition to my classroom. Thank you Geo Packs.
September 2, 2020
Unprompted review
Geopacks advanced steam flow meter
Geopacks advanced steam flow meter: 1) TECHNICAL: After inserting the batteries, the instruments starts and works fine. According to the manual, the instrument goes to sleep mode after 2 mins and then should be woke up by pressing "ON". My device works like this but then, if i wake it up after sleep mode, the display does not work correctly. It seems to me like the voltage for the contrast of the LCD display is not applied correctly. The background is much too dark after sleep mode.
2) DOCUMENTATION: I could not find detailed technical data in the manual/in the web like accuracy(uncertainty) / repeatability ...
August 31, 2020
Unprompted review
Reply from Geopacks
Hi,
I'm sorry to hear that you are having some issue with your Flow Meter, if you would like to discuss the matter further our customer care team are always willing to help. You an contact them at the link below.
https://www.geopacks.com/pages/contact-us
Kind regards,
Bev
great service
great service
was urgent and recieved within 2 days
tidy piece of equipment
thankyou
August 23, 2020
Unprompted review
My order never arrived despite saying…
My order never arrived despite saying it had been dispatched.
August 10, 2020
Unprompted review
Reply from Geopacks
Hi Lauren,
I'm sorry to hear that your order never arrived, I will put in a replacement order for you today.
Apologies again,
Em
Really pleased with my order
Really pleased with my order, came on time and was quick and easy to do
July 10, 2020
Unprompted review
i wish they had told me tha they did…
i wish they had told me tha they did not have the item i wanted. before i ordered and waited a few days before it was cancelled.
July 10, 2020
Unprompted review
Reply from Geopacks
Hi Patrick,
I'm so sorry that the item turned out to not be in stock. This is not something that happens very often.
Sorry for any inconvenience that this caused you.
Kind regards,
Bev
This product is so helpful for…Planning life!
This product is so helpful for organising everyone! This is my 3rd GEOPACK academic calendar. I can’t live without it.
June 20, 2020
Unprompted review
Excelllent service.
A defective min/max thermometer was replaced immediately with no quibble, plus a nice emial to me in response. I have good reason therefore to reccomend this firm........interesting free catalogue included too!
March 13, 2020
Unprompted review
Prompt delivery and quality product.
February 27, 2020
Unprompted review
Sais items were in stock but three were…
Sais items were in stock but three were out of stock!!!
January 30, 2020
Unprompted review
Reply from Geopacks
Hi Rebecca,
We're really sorry that these items were out of stock when you ordered them, clearly there was an error in our system that we have now rectified. I can see that you have been refunded for these items and we are very sorry again for the inconvenience.
Kind regards,
Danielle
It was good and basic and just what I…
It was good and basic and just what I needed 😊
January 28, 2020
Unprompted review
Prompt delivery and excellent prices
January 28, 2020
Unprompted review
Excellent service
January 20, 2020
Unprompted review
Top quality as usual
All equipment in working order and prompt shipping. Excellent service
December 27, 2019
Unprompted review
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