George Boyd Architectural Ironmongery  Reviews 169

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I visited the Sunderland branch this morning for a new UPVC door lock assembly, The counter staff member identified the type straight away and said I can fix that for you. Less than 5 minutes later j... See more

Rated 5 out of 5 stars

Angela Travers at George Boyd Scotland is brilliant, patient, kind and very helpful. Always on hand to assist no matter how simple my query may be. I manage a building for FirstPort Retirement, an... See more

Rated 1 out of 5 stars

My 1st order with George Boyd ( as a property developer): Delivery by DHL one day late, just dumped outside the door, despite us being here. Product box damaged. No fixing screws, instructions (or te... See more

Company replied

Rated 5 out of 5 stars

As fantastic as I had hoped. After a couple of rocky starts with the email a question option, (no response), and the central phone operator giving me the wrong number, (for debt management), I got thr... See more

Company details

  1. Hardware Store
  2. Construction Equipment Supplier
  3. Do-it-Yourself Shop
  4. Door Supplier
  5. Metal Supplier

Written by the company

With a reputation for outstanding design, reliability, and service that stretches back over 170 years, George Boyd is your one-stop shop for Architectural Ironmongery and everything needs to finish the job. We have a team of fully trained employees ready to provide you with the advice whatever the project size. As a member of the Guild of Architectural Ironmongery, George Boyd is committed to not just reaching, but exceeding our customer's expectations. Whether you are a Housing Association, Local Council, Independent Contractor or DIY hobbyist, we can offer the highest levels of customer satisfaction.


Contact info

4.0

Great

TrustScore 4 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leicester Branch 4510 - Quality service with great personality!

After dealing with the Leicester branch for the past 3 years, the service has been brilliant! The manager "T" is a great guy to chat to and is able to find even the most obscure products that I'm unable to source anywhere else.

The excellent service and quick turn around on delivery allowed me to keep my shelves fully stocked at all times.

Overall I would highly recommend using this branch if you want a great all round customer experience.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Leicester Branch. Excellent Service

I recently visited the Leicester Branch and was really impressed with the personal service and professionalism by the staff and their and especially by Tee. He went out of his way to ensure we were dealt with and really provided us with a great service. Would deffo recommend the Leicester Branch and especially Tee.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

South street Glasgow branch

South street Glasgow branch is excellent, great service and wide range of products. I wouldn’t recommend anywhere else, the staff are very knowledgeable.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

South Street

Went into South Street Glasgow branch not really knowing what I was looking for as I'm not in the trade, I have to say I didnt need to worry, the guy's at the trade counter couldn't have been more helpful, great staff , great craic, couldn't fault them

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

South Street Glasgow

I would like to thank Paul and all his staff at south street Glasgow for all his help as usual his knowledge of the technical stuff is second to none this is why myself and colleagues keep coming back keep up the good work.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

I use the South Street branch daily

I use the South Street branch daily, Paul at the trade counter is extremely knowledgeable on all their products, every member of the team i have dealt with are very friendly and helpful, nothing is too much bother, I would highly recommend this branch.

November 23, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look