George Boyd Architectural Ironmongery  Reviews 169

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I visited the Sunderland branch this morning for a new UPVC door lock assembly, The counter staff member identified the type straight away and said I can fix that for you. Less than 5 minutes later j... See more

Rated 5 out of 5 stars

Angela Travers at George Boyd Scotland is brilliant, patient, kind and very helpful. Always on hand to assist no matter how simple my query may be. I manage a building for FirstPort Retirement, an... See more

Rated 1 out of 5 stars

My 1st order with George Boyd ( as a property developer): Delivery by DHL one day late, just dumped outside the door, despite us being here. Product box damaged. No fixing screws, instructions (or te... See more

Company replied

Rated 5 out of 5 stars

As fantastic as I had hoped. After a couple of rocky starts with the email a question option, (no response), and the central phone operator giving me the wrong number, (for debt management), I got thr... See more

Company details

  1. Hardware Store
  2. Construction Equipment Supplier
  3. Do-it-Yourself Shop
  4. Door Supplier
  5. Metal Supplier

Written by the company

With a reputation for outstanding design, reliability, and service that stretches back over 170 years, George Boyd is your one-stop shop for Architectural Ironmongery and everything needs to finish the job. We have a team of fully trained employees ready to provide you with the advice whatever the project size. As a member of the Guild of Architectural Ironmongery, George Boyd is committed to not just reaching, but exceeding our customer's expectations. Whether you are a Housing Association, Local Council, Independent Contractor or DIY hobbyist, we can offer the highest levels of customer satisfaction.


Contact info

4.0

Great

TrustScore 4 out of 5

169 reviews

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No history of asking for reviews

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4.0

All reviews

(169)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone is really efficient and…

Everyone is really efficient and knowledgeable within the field, which makes sourcing parts to complete repairs easier for myself and is extremely helpful. Great service.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great work

Had an amazing experience.The staff was very cooperative specially Tahir who went out his way to accommodate my needs

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Went to the shop today and got all my tools I needed for my construction. Luckily T was there to sort it out and ordered more appropriate stuff.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Visited branch 4510

Visited branch 4510
Had an excellent experience. Came to get few bits and bobs for diy.The staff was very helpful and clues up.
Pleasure doing business with.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

The manager at the branch was really…

The manager at the branch was really helpful, he had good insight into their products and his knowledge reflected that he is an expert in his field. He gave us good advice and we felt well looked after and were re-assured that we had made the right choice when we left the branch. Thanks T, you will be seeing us again! (Leicester Branch 4510)

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

I visit George Boyd Leicester branch…

I visit George Boyd Leicester branch 4510 quite regularly. The store always seems to be well stocked and the staff are very welcoming, polite and friendly. Asif and T were of really great help when I was looking for an item which was not in stock. They both went above and beyond for me. They managed to order my item for me to be delivered. There customer service was excellent and I left a happy customer.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Visited the leicester branch 4510

Visited the leicester branch 4510
Asif and T were a pleasure to deal with, providing excellent customer service and dealt with my query efficiently.
I will definitely be back and will continue to recommend the branch to family and friends.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Leicester Branch 4510

Leicester Branch 4510
I needed, a bathroom privacy handle, and where best to go other than Boyd's Leicester. Brilliant service provided by Asif.
Great customer service

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Service with a Genuine Smile

Visited Leicester branch 4510 earlier today to get some door handles and other bits. Was given great advice and help by the manager T and his colleague Asif. Highly recommend them for their brilliant customer service.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Leicester 4510

Leicester 4510
Blown away by the great customer service and time T gave us …a great asset to the company
We will be back !

November 25, 2022
Unprompted review

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