I visited the Sunderland branch this morning for a new UPVC door lock assembly, The counter staff member identified the type straight away and said I can fix that for you. Less than 5 minutes later j... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Angela Travers at George Boyd Scotland is brilliant, patient, kind and very helpful. Always on hand to assist no matter how simple my query may be. I manage a building for FirstPort Retirement, an... See more
My 1st order with George Boyd ( as a property developer): Delivery by DHL one day late, just dumped outside the door, despite us being here. Product box damaged. No fixing screws, instructions (or te... See more
Company replied
As fantastic as I had hoped. After a couple of rocky starts with the email a question option, (no response), and the central phone operator giving me the wrong number, (for debt management), I got thr... See more
Company details
Written by the company
With a reputation for outstanding design, reliability, and service that stretches back over 170 years, George Boyd is your one-stop shop for Architectural Ironmongery and everything needs to finish the job. We have a team of fully trained employees ready to provide you with the advice whatever the project size. As a member of the Guild of Architectural Ironmongery, George Boyd is committed to not just reaching, but exceeding our customer's expectations. Whether you are a Housing Association, Local Council, Independent Contractor or DIY hobbyist, we can offer the highest levels of customer satisfaction.
Contact info
United Kingdom
- 0141 4457 092
- sales@george-boyd.co.uk
- george-boyd.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant customer service. I made a…
Brilliant customer services I made a mistake when ordering that I never noticed Kevin called me straightaway and problem was solved in minutes .. will defo use again and I will recommend this company to everyone
I only ordered a door handle
I ordered online, so I don't know which branch satisfied my order, however, I only ordered a door handle, the service was excellent, next day delivery, more than adequately packed, I will definitely use this company again.
I recently purchased items from Grorge…
I recently purchased items from Grorge Boyd in Govan. Kevin dealt with my order and he was absolutely brilliant! Professional, extremely helpful and could not do enough to ensure I got the right products at the right price and delivered to my door hassle free.
I would definitely recommend to use this company again and again.
Thank you Kevin and Elaine, all your support is very much appreciated.
Tamla
Great company always get what you need…
Great company always get what you need in a timely manner and have decent competitive prices
Great customer service and great people…
Great customer service and great people too. Couldn’t help enough
Darlington Brance
Darlington Brance
Amazing friendly an very knowledgeable staff . Always willing to help Bob Alli Steph and young Tom Always very helpful, they are a great team .
Keep up the great work guys 👍. X
Parkhead Branch
Went to Parkhead branch for some door handles and perko closers for one of my jobs. The guys who served me were very professional, knowledgeable and willing to help. I had a great experience at this branch and would definitely be back again. Thanks.
pleasant helpful staff
pleasant helpful staff, always a pleasure to visit

Reply from George Boyd Architectural Ironmongery
The staff are so helpful and very…
The staff are so helpful and very knowledgeable on all aspects of the lock I required ,10 out of 10 for customer service
Fantastic staff at branch 103 in…
Fantastic staff at branch 103 in parkhead
Very pleasant staff and well stocked at…
Very pleasant staff and well stocked at branch 103, went the extra mile to get me what I needed in a speedy manner.
Had a great experience with the helpful…
Had a great experience with the helpful and very knowledgeable staff at Crown Point Road branch in Parkhead. Would highly recommend.
Always helpful and polite at crownpoint…
Always helpful and polite at crownpoint road boyds
Great service it George Boyd Leicester branch…
I visit George Boyd Leicester branch 4510,and must say the service I got from t was exceptional!!polite,friendly and helped me find what I was looking for..thank you for the service T I'll definitely visit again!
South street branch
I have used south street branch a few times now as they are always helpful and knowledgeable on their products. Never had a problem getting what I was looking for and would highly recommend.
Good customer service with great in…
Good customer service with great in depth knowledge. Thanks Asif for your help
I recently went to this Leicester…
I recently went to this Leicester branch to purchase some tools. Great customer service received by a member of staff called Asif. Very friendly and helpful. He took out his time to assist and guide me. I would 100% recommend!
LEICESTER BRANCH - 4510
I use the regularly use the Leicester branch for my door furniture. T is a great guy, really knows his stuff!
Always a top experience when visiting…
Always a top experience when visiting the george boyd crown point staff.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







