I thought it was a digital key but it was an account. It's fine with me I guess but they should write it down somewhere. I got the game in a few minutes even if the activation is kinda painful to do.
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Company details
Written by the company
Digital store selling cheap downloadable console games with focus on Nintendo and PlayStation
Contact info
United Kingdom
- info@getagame.com
- getagame.com
Hasn’t replied to negative reviews
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Nice store!
Nice support and very fast service. Everything works, thank you!
SCAM, as other said
The product page clearly stated:
"CODE DELIVERED TO YOU DIGITALLY"
But in reality:
"Thank you for reaching out to us. What you are buying is a game that comes in the form of an account, which you'll have to add to your console and activate your console as primary for it. That will let you download the game directly from the Nintendo Store, and then switch right back to your own account and enjoy the game from there.
In order to redeem the game, you will need to follow the steps in the activation guide and send us the access code you get at the end of it."
And the code mentioned above is:
"The text you are referring to refers to the unlock code you receive upon the purchase, which is delivered to you digitally, and we are very sorry if there was a misunderstanding in regards to that."
So it's just code to redeem an account.
Overall great experince
I like the site. Delivery sometimes can take a couple of hours but it's worth saved money. I had some problems with activation but support guy named Brian helped me get it done. I'll shop here again for sure
Purchased new Mario game from this site…
Purchased new Mario game from this site and it took them less than an hour to deliver it. I received all the needed activation assistance from their chat. Great prices and service, will definitely purchase more games from them. Keep up the good work guys!
Excellent experience
Got a new Spider-man yesterday for half the price and playing already, shot out to Philip from support team, helped me and explained how to set everything up, provided a discount on the future purchase.
Delivery isn't instant, but for that price I can wait a bit, hadn't seen that level of service anywhere else
Everything worked fine from getting the…
Everything worked fine from getting the game to the support
Avoid avoid avoid
Avoid avoid avoid. You are not buying games here just access to another account which has the game. They also will not give you a refund.
DONT EVEN TRY! LOOSE MONEY.
Please close this website and try to refund people. I don't understand how this website is still open just stealing money from people. Please take actions and report. They just lie and keep you waiting no product no refund. Of course I already report the website.
Utter scam
If only I could give zero stars. ALL o the “games” on the site are account codes. This is against the terms and conditions of Sony and Microsoft.
They will claim they have sent the details to your account, when you actually don’t have one! They then tell you it can take up to 28 days to receive the refund
Great support
Just don't bother
Just don't bother, unless you like wasting money.
They even have a FAKE 4.5 stars trustpilot rating on the website.
Complete Jokers! And the website is a rip off from cdkeys.com.
Keep your hands FAR away from this…
Keep your hands FAR away from this company, let them be forgotton quickly.
First of all they try deny you a refund/cancel, before they have even sent the product, its illegal. I told them and they gave me a policy, which they had made up for themselves.
When i told them, it doesn't hold in court, they suddenly in an instant, refunded me. It's a terrible service, it has to be with threats of action.
Meanwhile the account i made through that order, was deleted so if it weren't for my luck i didn't close down my order status tab, i wouldn't have been able to log-in again to check my order status.
It's writtin shady all over it.
Bad experience
Instant delivery, was 10 hours.
Product was advertised as a key/code and not as an account, which was what i got.
Customer service claimed ''that the nature of the product is stated very clearly on the product's description page'' were it did not mention account, and i provided a screenshot of it.
Customer service closed the ticket, with no proper response.
Just a bad experience.
Badest decision made
As some of me before is writing. I have the same experience
"I recently purchased some games through the website GetAGame, but unfortunately, it did not turn out to be a good experience.
The website advertised seemingly straightforward game downloads.
However, the actual process was quite convoluted compared to other game providers I have used.
Instead of direct downloads, GetAGame provides access to accounts where the games must be downloaded within a short 24-hour window. I found this system stressful and inconvenient compared to permanent game library access offered by many competing services."
As I dont want to follow the instructions, because I want a Key I write to the support to get my money back, with no chance. All orders are final.
Worst site ever. Dont try
Very Kind Support
Very Kind Support and I really love how fast I got the code and access!
I would highly recommend this shop!
Good service and reliable
The service is great and if there is any issues you get them solved instantly. Recomended!
Good website with long and complex delivery process
Pro‘s:
- legit website with good and cheap prices for digital video games
- friendly customer support
Con‘s:
- long and complex activation and delivery process
- you have to get your keys through the Chat support (and through dubious ways)
- long delivery duration (5 hours+ in my case)
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