AKKO Reviews 719

Overall the experience is great and AKKO was helpful with my claim. Will continue to use

Very easy to deal with.

Easy process and we'll worth the cost when you are an accident prone person.

I used Akko for a claim on my wife’s iPhone 14 Pro (back glass repair). The entire process was simple and efficient—no runaround, just clear steps and quick approval. Best part: the payout landed in my Venmo fast, so we could get the repair done without hassle. After dealing with other protection plans that felt slow or confusing, Akko was a breath of fresh air. Highly recommend.

My experience began positive for my first claim. Since then the customer service has been condescending patronizing and generally unhelpful. They will ask a series of leading questions to ensure they can deny your claim. They do not make it obvious what they do or don't cover. I would suggest avoiding them or dropping them after your first claim.

I’ve had two claims with akko, very easy process all through your phone, payouts are fast and to Venmo. Would recommend!

Fast claim process and quick resolution !

Impressively easy claim process and even faster reimbursement. From start to finish, it took less than a couple of minutes to complete.

Akko responded to my request promptly and reimbursed me for my claim right away! Always grateful for their quick and easy help.

Everyone that touched base with me from the Akko team was truly wonderful and made the claims experience much more palatable than it otherwise could have been. Prior to filing my claim I was in touch with Google customer support since the phone was still under warranty and had a truly awful experience with them. But the team at Akko made the whole process so easy and convenient and always followed up to every email in an extremely timely manner. I will absolutely be recommending their services to everyone I know!!

I have sincere gratitude for the outstanding support I received from Jerra regarding my recent claim. Her responsiveness and professionalism made all the difference in resolving the frustrating issue I experienced with the repair shop I was working with. I am so grateful for her effort in securing the proper replacement, and I will continue to be a loyal AKKO customer because of this experience. This level of dedication to customer satisfaction is what sets AKKO apart. I will not hesitate to recommend AKKO to friends and family based on my experience.

Easy communication. It took 24hrs for response. Due to having photos uploaded prior to inner screen malfunction, authorized refund.
Make sure send in estimates and receipts on a timely fashion. Refund turnaround was 12hrs.

Akko is the best value insurance. I cannot recommend them enough!

Easy and fast process and great communication!

AKKO is the best insurance you can get for your phone. They’ve always been there for me when I need my phone fixed AKKO always gets the job done at a reasonable time. Thank you AKKO you are the best keep up the good work 😊

Smooth transactions was able to receive reimbursement for services the same day literally hours later. convenient repair right by my house. absolutely recommend

After figuring out how to file a claim everything went very smoothly. Fast response and was able to fix my phone in a timely manner.

“I had an absolutely outstanding experience with AKKO. When my cellphone needed replacement, they handled the entire process seamlessly and efficiently, which really took a load off my shoulders. Their customer service was top-notch, and the entire experience was stress-free from start to finish. I genuinely can’t recommend them enough!”

Very great company. Very great response. Times very satisfied. Thanks, AKKO.