Spoke with Dr. Umashankar Subramaniam by phone. He was helpful and thanked me for filling out my medical information. The Doctor said he has approved my prescription and asked if I had any high blood... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Smooth and streamlined order processing. The site is very user-friendly & easy to navigate. I wanted to first determine the suitability of the weight loss medication without having to deal with the ha... See more
I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more
My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more
Company details
Information provided by various external sources
GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
Contact info
United States
- getcontrave.com
4.6
Excellent
5K reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I truly felt heard and understood.
I truly felt heard and understood.
April 15, 2026
Unprompted review
cancelled my order months ago it auto…
cancelled my order months ago it auto renewed anyway. sent back the package and still haven't received a refund.
April 8, 2026
Unprompted review
Reply from GetContrave
Thank you for your feedback, Sam. For privacy reasons, we’re not able to review or discuss account details here.
Auto-refill settings and upcoming orders are visible within your account, and we typically send reminders in advance. That said, we’d be happy to take a closer look at your specific situation. Please reach out to our support team so we can review and clarify what happened.
Wonderful Dr, pharmacy slow
I really loved the Dr I spoke with. She was really kind and understanding. I would have given 5 stars because of her, she was amazing. The experience was super easy and i was so happy, but I'm still waiting for my script to get shipped and it's been 3 days now.
So 1 star for the pharmacy. 1 star for live chat. Live chat told me they'd get it done yesterday, when I actually gotll someone on there. I've tried chat several times and only once was someone available and we got disconnected. I'm not happy that the pharmacy is holding my script I paid over $300, 3 days ago and now it's the weekend. Funny how they're so efficient until they get your money.
March 25, 2026
Unprompted review
Reply from GetContrave
Thank you for your feedback, Melissa. We’re so glad to hear you had a great experience with the doctor. We’ll be sure to pass that along to her.
We’re sorry to hear about the delay and the difficulty reaching support. That’s not the experience we aim to provide. For privacy reasons, we can’t review order details here, but we’d like to look into this for you. Please reach out to our support team at (855) 288-8428 so we can check the status of your order and help get things resolved.
We appreciate you bringing this to our attention.
The customer service and interview were…
The customer service and interview were very professional
March 24, 2026
Unprompted review
Dr Schetto
Dr. Michael Schettino was very helpful during our discussion. He has good experience with the medication and was able to answer all my questions.
March 22, 2026
Unprompted review
You have improved the process over the…
You have improved the process over the last month. I tried at the first of February to get an on-line consult and refill my prescription but the process was useless. I tried again yesterday and things went smoothly.
March 18, 2026
Unprompted review
Reply from GetContrave
We really appreciate you giving us another try and sharing this with us. We’re so glad to hear things went much more smoothly this time around. We’re always working to improve the experience, so it means a lot to know that it’s making a difference. Thanks for sticking with us!
never got my refund said it was sent it…
never got my refund said it was sent it is still on my card
February 25, 2026
Unprompted review
Easy to answer medical history
Easy to answer medical history. Informed with multiple literature to read about the product.
March 4, 2026
Unprompted review
Website easy to follow. Great cost savings
Website easy to follow.
Appreciate the offer for discounted medicine as this cost - even including the physician telemedicine apt- is literally half of the out of pocket cost from my pharmacy.
Physician was expert and efficient.
March 1, 2026
Unprompted review
I'd recommend Contrave to anyone who is…looking to chose Contrave
I'd recommend Contrave to anyone who is looking for some help on losing weight. My experience with Contrave was fast and easy from my Telehealth visit to receiving my medication. I couldn't be happier with Contrave and im excited to start this journey towards a new me. Thank you Contrave.
February 24, 2026
Unprompted review
Reply from GetContrave
Thanks for taking the time to write such a nice review, Lisa. It’s great to hear the process felt fast and easy from your telehealth visit to receiving your medication. Thanks for sharing your experience and for trusting us to be part of your health journey. We’re cheering you on!
The NP was very friendly and…
The NP was very friendly and professional. Patient account representative responded to my concerns in a timely manner.
February 16, 2026
Unprompted review
Reply from GetContrave
Cynthia, we're so glad to hear you had a positive experience with both the NP and our patient support team. Friendly, professional care and timely communication are exactly what we aim for. Thanks so much for sharing your feedback!
The meeting was very easy to attend
The meeting was very easy to attend. Katherine was very helpful and answered all my questions.
February 9, 2026
Unprompted review
hard to navigate
February 3, 2026
Unprompted review
Reply from GetContrave
Tom, thanks for the honest feedback. We’re sorry to hear the site felt hard to navigate. We’re always working to make the experience as simple and user friendly as possible, and input like this really helps. If there’s anything specific that was confusing, we’d love to hear more so we can improve.
Easy and worry free!
January 28, 2026
Unprompted review
very informative
The NP was very informative, asked a lot of questions, didn’t just see dollars signs and approve me, she listened and made sure there was an actual need for the product before approving me. I appreciate that she takes it seriously because medication shouldn’t be handed out like candy, and I appreciate her asking so many questions about my health and expectations. Should also be noted that this website is linked directly from the legitimate Contrave webpage, and is a legitimate source. The pricing is doable even if you have no insurance, and it’s a far safer medication than others being pushed right now not approved by the FDA.
January 22, 2026
Unprompted review
Reply from GetContrave
Laura, thanks so much for sharing this! We’re really glad to hear you felt listened to and supported throughout the visit. Our providers take prescribing seriously and always want to be sure treatment is appropriate and safe, so it means a lot that that came through in your experience. Thanks again for the thoughtful review and for trusting us with your care.
Very informative
Very informative, answered my questions without having to ask and professional. Also made me comfortable with starting the Contrave.
January 22, 2026
Unprompted review
Very Good Service
Very good service. Solved a slight problem quickly.
I will continue to get my Contrave prescription directly from Contrave.
January 16, 2026
Unprompted review
Conversation was good and…
Conversation was good and knowledgeable. Happy with the experience
January 19, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.